Job responsibilities
General
- Act as laboratory facilities and equipment officer, responsible and in liaison with service managers and governance leads overseeing the maintaining the facilities and equipment in the department
- To encourage the highest professional standards through personal and staff development
- To ensure adequate care, maintenance and security of laboratory premises and equipment
- Duties will be undertaken as agreed with the Laboratory Manager and within the context of the objectives of the CMPHL
- Accuracy and attention to detail are essential
- To perform any other duties required by the Clinical Services Director or Regional Head of Operations
Facilities and Equipment Management
- To assist in the implementation of the department facilities and equipment management systems
- To be responsible for management and maintenance of the department facilities and equipment management systems
- To perform an active role in the procurement for new equipment
- To manage and coordinate the departments facilities and equipment to all established equipment qualification requirements in terms of servicing, maintenance, calibration and validation arrangements
- To assist the Quality Lead with the management of the departmental facilities and equipment records
- To liaise with the relevant agencies and companies regarding facilities and equipment issues including the needs and requirements of users
- To provide help and advice to the CMPHL section leads and other staff as required on facilities and equipment management matters
- With service managers, identify areas and particular projects that have the potential for improvement to facilities and equipment, to the benefit of the service provided by the department
- To arrange for the issue, and maintenance of relevant equipment policies and procedures
- To provide and collate information periodically for management review
- To participate in, liaise with and follow up on external inspections, correspond with accreditation agencies as requested and verify the completion of corrective action as required by the reports of the inspectors
- To develop and maintain effective communication on all facilities and equipment issues
- To be aware of and, in liaison with governance leads, ensure compliance with any relevant statutory requirements, standards and legislation
- To participate, where appropriate, in local management meetings, assisting with decision making and policy implementation
- To be proficient in data extraction, production of reports, including the use of spreadsheets to provide statistical information
- To work fully with the CMPHL department, CMPHL IT manager, Quality Lead, H&S Lead, Training Lead, Project leads and others to enable provision of a robust service within the department, applying escalation and contingency procedures
- To suggest and implement improvements to department equipment and facilities policies and procedures
- Ensure that personal work activity is managed to make effective use of time
- Review complex data together with other relevant staff and technically validate the final report
Health & Safety
- Working with the Health & Safety Lead, assist with equipment risk assessments as required
- To assist in the management and monitoring of facilities and equipment
- Maintain a high standard of work and ensure all tasks are carried out to departmental Health and Safety policy and required H&S regulations
- To attend regular laboratory meetings as required
- Report all accidents and incidents or near misses and dangerous situations to line manager
- Your attention is drawn to the Health & Safety Act of 1974 which requires you to take reasonable care for yourself and others who may be affected by your acts and omissions at work
Quality and Clinical Governance
- Participate in audit processes, clinical trials, and research projects
- To assist in the management and monitoring of facilities and equipment, in compliance with UKAS ISO 15189 standards
- Investigate clinical and non-clinical incidents in relation to the departments facilities and equipment and report to the laboratory managers, the governance leads and other leads
- To attend regular laboratory meetings as required and contribute to effective communication within the department
- Act as a delegated point of contact for queries on departmental equipment and facilities
- Maintain a high standard of work and comply with departmental quality policy
Information Technology
- Use of Microsoft Office systems to support duties
- Use of QPulse and other governance management systems
- Management of relevant electronic files and record keeping
- To ensure data integrity when entering demographics/details into the department IT systems
- Use of UKHSA Financial Administration System software
- Frequent use of email to pass messages to senior staff and other organisations
Staff Management/Training
- Working with the Training Lead, to assist with equipment training as appropriate within the department
- Working with the Training Lead, to assist the development of equipment competence assessments as appropriate within the department
Financial and Business Management
- Assists with equipment and facilities business cases as appropriate
- Assist with generation of equipment servicing purchase orders
Essential role criteria (including qualifications, licenses and registrations):
- Evidence of varied experience of clerical and office procedures
- Previous experience in customer relations and able to deal with changing patterns of work
- Evidence of experience in managing information and records with high levels of discretion and confidentiality
- Experience of a range of administrative software applications
- Evidence of working with numbers
- Awareness of quality management and able to work to deadlines
- Previous experience of work in the healthcare sector
- Good communication skills and able to resolve issues in a calm and efficient manner
- Ability to work individually and as part of a team
- Clear communicator with good writing, data entry and telephone skills ensuring accuracy
- Ability to write and present reports with careful attention to detail
- Troubleshooting and data analysis skills
- Motivated with commitment to high standards
Selection Process Details Stage 1: Application & Sift This vacancy is using Success Profiles. At sift stage you will be assessed against the 13 essential criteria in the job advert.
You will be required to complete an:
- Application form (Employer/ Activity history section on the application)
- (1000) word supporting statement
Healthjobs UK has a word limit of 1500, but your supporting statement must be no more than 1000 words.
This should outline how your skills, experience, and knowledge, provide evidence of your suitability for the role. You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible. Please do not email us a copy of your CV)
Longlisting: In the event of a large number of applications we may longlist into 3 piles of:
- Meets all essential criteria
- Meets some essential criteria
- Meets no essential criteria
We will take piles "Meets all essential criteria" through to shortlisting.
Shortlisting: In the event of a large amount of applications, we will sift on:
- Evidence of varied experience of clerical and office procedures
Please note feedback will not be provided at this stage.
Stage 2: Interview (success profiles) You will be invited to a face to face interview. If face to face interviews are planned, in exceptional circumstances, we may be able to offer a remote interview. This vacancy is being assessed using Success Profiles. During the interview we will assess you against the below:
Behaviours: - Changing and Improving
- Working Together
- Managing a Quality Service
- Delivering at Pace
Strengths Previous Skills and Experience Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Additional Information
Location
This is an on site role based out of our lab in Cambridge.
If based at one of our labs, you will be required to have a Counter Terrorism Check security vetting check as a minimum. For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 3 years as the role requires Counter Terrorism Check (CTC) clearance. In exceptional circumstances UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice.
This role is based at our lab in Cambridge. Please note hybrid working is not available for this role.
Security Clearance Level Requirement:
Successful candidates must pass a disclosure and barring security check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Counter-terrorist Check.
Eligibility to work in the Civil Service
External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).
Salary Information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
