Job summary
Following the establishment of the NHS Wales Joint Commissioning Committee (NWJCC) on 1st April 2024 and a recent organisational restructure, we are seeking a Corporate Business Support Officer to support our journey as a newly formed organisation.
The NWJCC is a joint committee of the seven health boards in Wales, with a Chair and Lay Members. We support collaborative commissioning across Wales, with around 120 staff based in Mold and Nantgarw/Treforest.
Our mission to be The Centre of Excellence for Collaborative Commissioning, improving health and care outcomes across Wales. We commission around 220 services, from NHS 111 and ambulance services to specialised rare disease services, and mental health, operating a £1.14bn budget.
In this role, you will join a supportive, inclusive team, working with NHS Wales, Welsh Government, and UK provider organisations. We are seeking individuals who reflect our values of respect, trust, collaboration, and excellence--those who put patients and quality at the centre of everything they do.
If you're passionate about improving lives and want to be part of a forward-thinking, ambitious team, we'd love to hear from you.
Main duties of the job
The post holder will provide strategic, clinical and operational leadership and management to the Nursing and Quality Directorate by ensuring delivery of quality commissioned services to Welsh populace. The individual will lead and contribute to service strategies and performance, service improvement and oversight within the NWJCC.
This role will be accountable to the Director of Nursing & Quality Commissioning for their performance and provide expert professional advice to the Director of Nursing in line with the Duty of Quality Act.
Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health.
About us
Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.
We live by our core values:
- We listen, learn and improve
- We treat everyone with respect
- We all work together as one team
We are a proud local employer; around 80% of our 15000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.
Job description
Job responsibilities
Be accountable for the leadership and line management of the nursing & quality team.
Lead and work collaboratively with the other directorates in the development of commissioning strategies and plans for the NWJCC.
Provide highly complex, expert and specialist advice to the Director of Nursing & Quality on service strategy and planning, performance, commissioning, delivery and clinical models of commissioned services.
Deputise for the Director of Nursing & Quality as required in relation to the delegated portfolio.
Represent the Directorate on a day-to-day basis, leading and supporting the development of a culture of clinical excellence and focus within the commissioning function, and demonstrate good organisational ability, leadership skills, and communication skills.
Work with stakeholders/providers, commissioning Health Boards/Trusts, Welsh Government and NHS Waless officials as appropriate to contribute to the development of policies, strategies and plans that have quality improvement, patient and population and Prudent Care principles at their heart and in line with the Duty of Quality Act.
Job description
Job responsibilities
Be accountable for the leadership and line management of the nursing & quality team.
Lead and work collaboratively with the other directorates in the development of commissioning strategies and plans for the NWJCC.
Provide highly complex, expert and specialist advice to the Director of Nursing & Quality on service strategy and planning, performance, commissioning, delivery and clinical models of commissioned services.
Deputise for the Director of Nursing & Quality as required in relation to the delegated portfolio.
Represent the Directorate on a day-to-day basis, leading and supporting the development of a culture of clinical excellence and focus within the commissioning function, and demonstrate good organisational ability, leadership skills, and communication skills.
Work with stakeholders/providers, commissioning Health Boards/Trusts, Welsh Government and NHS Waless officials as appropriate to contribute to the development of policies, strategies and plans that have quality improvement, patient and population and Prudent Care principles at their heart and in line with the Duty of Quality Act.
Person Specification
Qualifications and Knowledge
Essential
- Nursing qualification and be a on the Nursing & Midwifery Council register. Educated to Master's Level or equivalent level of experience/ knowledge, with evidence of developed knowledge and experience in commissioning.
- In depth professional knowledge in a number of disciplines, e.g. quality assurance, financial management, performance management, information systems, staff management acquired through training and experience over extended period.
- Detailed understanding of services within the delegated portfolio
- Knowledge of relevant legislation, regulation, quality monitoring of services and patient safety initiatives.
- Detailed understanding of the commissioning and provision of health services.
- Evidence of continuous professional development.
Desirable
- Change management qualification, e.g. MSP, Prince2 etc.
Experience
Essential
- Significant relevant experience at senior level in a large and complex organisation.
- Evidence of successfully working in a highly complex environment with a multiplicity of stakeholders.
- Working within a commissioning environment.
- Performance monitoring at national levels.
- Contract and performance monitoring and management.
- Change management and transformation.
- Working in a challenging and busy environment.
Desirable
- Experience of working within Commissioning in Wales.
- Experience of managing teams through organisational change.
Skills and Attributes
Essential
- Excellent interpersonal and communication skills and demonstrable ability to influence at senior levels, and manage and resolve conflict.
- Demonstrate a constructive and creative approach to problem solving.
- Able to work autonomously, confident as a subject matter expert.
- Ability to articulate the key elements that encapsulate high quality and safe patient care.
- Well-developed IT skills.
- Strong influencing and negotiating skills with the ability to work within complex governance systems where potential conflicts of interest exist and where conflicting data or perspectives exist.
- Be able gain insights and understanding from multiple sources of complex and potentially conflicting sources.
- Able to demonstrate a focus upon outcomes.
- Committed to the continuous development of staff and themselves.
- Commitment to developing culture of openness and partnership.
- Commitment to improving quality of patient care.
- Evidence of self-awareness. Creative thinker.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3/B2 or Above
Other Role Requirements
Essential
- Motivated, self-starter with a commitment to the values of NHS Wales and a passion for providing high quality care for patients.
- Articulate with strong communication and presentation skills.
- Strong leadership and management skills at a team, organisational and partnership level.
- Ability to relate to staff at all levels of the NWJCC and external organisations.
- Able to travel across Wales in a timely manner.
- Ability to work flexibly if necessary.
Person Specification
Qualifications and Knowledge
Essential
- Nursing qualification and be a on the Nursing & Midwifery Council register. Educated to Master's Level or equivalent level of experience/ knowledge, with evidence of developed knowledge and experience in commissioning.
- In depth professional knowledge in a number of disciplines, e.g. quality assurance, financial management, performance management, information systems, staff management acquired through training and experience over extended period.
- Detailed understanding of services within the delegated portfolio
- Knowledge of relevant legislation, regulation, quality monitoring of services and patient safety initiatives.
- Detailed understanding of the commissioning and provision of health services.
- Evidence of continuous professional development.
Desirable
- Change management qualification, e.g. MSP, Prince2 etc.
Experience
Essential
- Significant relevant experience at senior level in a large and complex organisation.
- Evidence of successfully working in a highly complex environment with a multiplicity of stakeholders.
- Working within a commissioning environment.
- Performance monitoring at national levels.
- Contract and performance monitoring and management.
- Change management and transformation.
- Working in a challenging and busy environment.
Desirable
- Experience of working within Commissioning in Wales.
- Experience of managing teams through organisational change.
Skills and Attributes
Essential
- Excellent interpersonal and communication skills and demonstrable ability to influence at senior levels, and manage and resolve conflict.
- Demonstrate a constructive and creative approach to problem solving.
- Able to work autonomously, confident as a subject matter expert.
- Ability to articulate the key elements that encapsulate high quality and safe patient care.
- Well-developed IT skills.
- Strong influencing and negotiating skills with the ability to work within complex governance systems where potential conflicts of interest exist and where conflicting data or perspectives exist.
- Be able gain insights and understanding from multiple sources of complex and potentially conflicting sources.
- Able to demonstrate a focus upon outcomes.
- Committed to the continuous development of staff and themselves.
- Commitment to developing culture of openness and partnership.
- Commitment to improving quality of patient care.
- Evidence of self-awareness. Creative thinker.
Desirable
- Welsh Language Speaking/Listening Skills at Level 3/B2 or Above
Other Role Requirements
Essential
- Motivated, self-starter with a commitment to the values of NHS Wales and a passion for providing high quality care for patients.
- Articulate with strong communication and presentation skills.
- Strong leadership and management skills at a team, organisational and partnership level.
- Ability to relate to staff at all levels of the NWJCC and external organisations.
- Able to travel across Wales in a timely manner.
- Ability to work flexibly if necessary.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
