Job summary
The Lead Pharmacist Oncology is accountable for providing expert pharmaceutical care and operational leadership within the Oncology service at Cleveland Clinic London (CCL). This senior post plays a pivotal role in developing, managing, and transforming the Oncology pharmacy service, aligning with Cleveland Clinics strategic priorities.
Main duties of the job
In addition to clinical responsibilities, the postholder will lead service innovation, workforce development, performance management, and contribute to hospital-wide medicines governance. This includes driving continuous quality improvement, leading programs, managing budgets, and shaping the future of oncology pharmacy services. The Lead Pharmacist will act as the deputy to the Clinical Services Manager and represent CCL in internal and external strategic forums.
This role includes supporting the Clinical Services Manager to develop and implement strategic and business plans for the clinical roles in the Oncology Institute. It will also coordinate high level clinical tasks, operations, training and education, and acting as a liaison between caregivers and management. This post holder will lead and promote the implementation and expansion of Oncology services.
About us
Cleveland Clinic London offers a brand-new high-acuity environment with the very latest equipment, where caregivers are encouraged to grow their expertise across multiple specialties, and in collaboration with expert clinicians. Our Mission, Caring for life, researching for health, and educating those who serve, assures our unwavering commitment to professional development.
Patient safety is at the heart of all our pharmacy services. At Cleveland Clinic London, well be using automation, unique to the UK, digital infrastructure, secure storage systems, and bar-coded medicines administration to achieve a closed loop medicines administration system. Our Pharmacy services will enable patients to be fully involved in their own care and to make shared decisions about their treatment.
Job description
Job responsibilities
Leadership
-
Develop and articulate a clear strategic vision
for oncology pharmacy services in alignment with CCL and Pharmacy Department
goals.
-
Lead the design, planning, and execution of
service transformation initiatives, including business cases and innovation
pipelines.
-
Represent CCL at national and regional oncology
networks, building strategic partnerships and promoting the organisations
reputation.
-
Drive a culture of clinical excellence,
innovation, and accountability, embedding leadership at all levels of the team
-
Deputise in the absence of the Clinical Services
Manager,
-
Work collaboratively with external agencies and
hold responsibility for the Oncology pharmacy service across CCL, including
medicines management and risk management relating to medicines use.
-
Be a representative for Pharmacy at senior
hospital wide medicines governance meetings.
-
Assist in the development of a vision and
strategic direction and lead on the development, planning / implementation and
evaluation of long-term strategies, operational policies and standards for
Oncology clinical pharmacy services and ensure that these are aligned with and
support the Pharmacy Department and CCL strategies.
-
Provide effective and enabling leadership in the
Oncology team and contribute to the culture of leadership promoting equality
and the value of diversity.
-
Represent CCL at external networks, influencing,
contributing to and maintaining awareness of national and regional clinical
pharmacy strategies, policies, standards and changes in political agendas.
-
To work with Pharmacy colleagues to promote the
reputation of the Pharmacy Department and CCL to patients and potential staff,
through professional papers, conferences and provision of high-quality care and
training
Management
-
Lead operational planning and delivery for
oncology pharmacy, ensuring safe, efficient, and patient-centred care across
inpatient and outpatient settings.
-
Oversee workforce and skill-mix planning, talent
management, and succession planning within the oncology pharmacy team,
including the aseptics team.
-
Monitor and evaluate key performance indicators
(KPIs), ensuring data-driven improvements and reporting outcomes at senior
leadership forums.
-
Actively contribute to the annual budget
planning process, developing strategies for cost containment, service
efficiencies, and income generation
-
To support the Clinical Services Manager in the
development and delivery of a business plan for pharmacy aimed at developing
the service, (including risk management strategies) which details future
service provision and incorporates set objectives for all key areas and
personnel.
-
To undertake workforce/capacity planning and
skill mix reviews ensuring staff resources are used optimally and staffing
levels and capabilities are always maintained at safe levels.
-
To be responsible for ensuring that pharmacy
Oncology related incidents and risk are investigated, and remedial measures /
mitigations are implemented and communicated / promoted to all staff.
-
To be responsible for ensuring all clinical
pharmacy service health and safety risks are reduced to a minimum and where
high-risk situations remain insufficiently mitigated, they are placed on the
Risk Register and action plans developed and implemented.
-
Assist the Clinical Pharmacy Manager in
providing the pharmacy response to formal complaints liaising with other
departments and the complaints officer as necessary.
-
Ensure that statements are taken according to
CCL Policy and time deadlines are met.
-
Utilise the feedback from complaints to
influence strategic developments and business planning.
-
Supervise and support a team of pharmacists and
pharmacy technicians to ensure high quality pharmaceutical care is delivered to
all patients of CCL.
-
Provide guidance, mentorship, and training to
staff to foster professional development and enhance team performance.
Legislative Compliance
-
Support the Clinical Pharmacy Services Manager
in ensuring that legislative, ethical and professional standards are met,
including:
-
The Medicines Act - Department of Health, e.g.
controlled drugs
-
Medicines and Healthcare products Regulatory
Agency, e.g. unlicensed medicines, recalls.
-
The Royal Pharmaceutical Society Standards for
Hospital Pharmacy Services
-
National guidance, e.g. NICE NG05
-
Regional and local guidance
Pharmacy Operations and Patient Care
-
The post holder is responsible for defining the
strategy for the Oncology service to meet the needs of the organisation.
-
Undertake non-medical prescribing if needed for
service requirements.
-
Provide and receive highly complex, sensitive or
contentious information relating both to medicines management and people
management and actively supporting others in pharmacy when unable to manage
these situations alone.
-
Advise clinical staff on the development of
clinical guidelines and protocols.
-
Regularly review, develop and implement plans to
improve the quality and efficiency of the Oncology service.
-
To ensure effective communication systems are
maintained and developed.
-
Oversee the procurement, preparation and
dispensing of medications, ensuring accuracy and adherence to standard
operating protocols, including the provision of cytotoxic medicines (from CCL
aseptics unit and external partners)
-
Work closely with the outpatient pharmacy
department at 40GP to ensure seamless patient care for oncology patients (and
others using this service).
-
Ensure all pharmacy services comply with
Cleveland Clinic standards, national regulations, and best practices.
-
Support the clinical pharmacy services across
CCL, including the 24/7 and unit dosing/BCMA models
Service development
-
Identify and implement new models of care,
including advanced clinical roles, digital systems, and cross-site integration
to improve service delivery.
-
Initiate and lead clinical service development
projects and audits, translating findings into service improvement initiatives.
-
Promote a learning environment that encourages
continuous professional development and service innovation.
-
Lead strategic development of oncology clinical
trials pharmacy services, ensuring compliance with regulatory standards and
integration with clinical services.
-
Monitor and evaluate medicines related protocols
and guidelines across a range of tumour groups throughout the organisation,
working in partnership with multidisciplinary caregivers where necessary to
develop new ways of working.
-
Propose policy or service changes which improve
clinical pharmacy services and may have multidisciplinary and resource
implications or may lead to improved efficiency or cost improvement
opportunities.
-
Lead Oncology service improvement projects.
-
Lead and promote the implementation and
expansion of Oncology services such as clinical trial services.
-
Promote innovation and evidence-based
practice.
-
Develop and deliver research and development,
quality improvement activities and audit of practice throughout the Pharmacy
services.
-
Ensure medicines related clinical audit is
undertaken by self and staff to provide assurance of effective medicines use
across CCL and to support continuous quality improvement and risk reduction.
-
Ensure work is published in peer reviewed
journals, presented at national conferences and disseminated through
professional and/or other networks
Collaboration and Communication
-
Foster strong relationships with
multidisciplinary healthcare teams, ensuring seamless integration of pharmacy
services into patient care.
-
Ensure timely and accurate communication of
critical medication information to all stakeholders, including patients,
physicians, and staff.
Job description
Job responsibilities
Leadership
-
Develop and articulate a clear strategic vision
for oncology pharmacy services in alignment with CCL and Pharmacy Department
goals.
-
Lead the design, planning, and execution of
service transformation initiatives, including business cases and innovation
pipelines.
-
Represent CCL at national and regional oncology
networks, building strategic partnerships and promoting the organisations
reputation.
-
Drive a culture of clinical excellence,
innovation, and accountability, embedding leadership at all levels of the team
-
Deputise in the absence of the Clinical Services
Manager,
-
Work collaboratively with external agencies and
hold responsibility for the Oncology pharmacy service across CCL, including
medicines management and risk management relating to medicines use.
-
Be a representative for Pharmacy at senior
hospital wide medicines governance meetings.
-
Assist in the development of a vision and
strategic direction and lead on the development, planning / implementation and
evaluation of long-term strategies, operational policies and standards for
Oncology clinical pharmacy services and ensure that these are aligned with and
support the Pharmacy Department and CCL strategies.
-
Provide effective and enabling leadership in the
Oncology team and contribute to the culture of leadership promoting equality
and the value of diversity.
-
Represent CCL at external networks, influencing,
contributing to and maintaining awareness of national and regional clinical
pharmacy strategies, policies, standards and changes in political agendas.
-
To work with Pharmacy colleagues to promote the
reputation of the Pharmacy Department and CCL to patients and potential staff,
through professional papers, conferences and provision of high-quality care and
training
Management
-
Lead operational planning and delivery for
oncology pharmacy, ensuring safe, efficient, and patient-centred care across
inpatient and outpatient settings.
-
Oversee workforce and skill-mix planning, talent
management, and succession planning within the oncology pharmacy team,
including the aseptics team.
-
Monitor and evaluate key performance indicators
(KPIs), ensuring data-driven improvements and reporting outcomes at senior
leadership forums.
-
Actively contribute to the annual budget
planning process, developing strategies for cost containment, service
efficiencies, and income generation
-
To support the Clinical Services Manager in the
development and delivery of a business plan for pharmacy aimed at developing
the service, (including risk management strategies) which details future
service provision and incorporates set objectives for all key areas and
personnel.
-
To undertake workforce/capacity planning and
skill mix reviews ensuring staff resources are used optimally and staffing
levels and capabilities are always maintained at safe levels.
-
To be responsible for ensuring that pharmacy
Oncology related incidents and risk are investigated, and remedial measures /
mitigations are implemented and communicated / promoted to all staff.
-
To be responsible for ensuring all clinical
pharmacy service health and safety risks are reduced to a minimum and where
high-risk situations remain insufficiently mitigated, they are placed on the
Risk Register and action plans developed and implemented.
-
Assist the Clinical Pharmacy Manager in
providing the pharmacy response to formal complaints liaising with other
departments and the complaints officer as necessary.
-
Ensure that statements are taken according to
CCL Policy and time deadlines are met.
-
Utilise the feedback from complaints to
influence strategic developments and business planning.
-
Supervise and support a team of pharmacists and
pharmacy technicians to ensure high quality pharmaceutical care is delivered to
all patients of CCL.
-
Provide guidance, mentorship, and training to
staff to foster professional development and enhance team performance.
Legislative Compliance
-
Support the Clinical Pharmacy Services Manager
in ensuring that legislative, ethical and professional standards are met,
including:
-
The Medicines Act - Department of Health, e.g.
controlled drugs
-
Medicines and Healthcare products Regulatory
Agency, e.g. unlicensed medicines, recalls.
-
The Royal Pharmaceutical Society Standards for
Hospital Pharmacy Services
-
National guidance, e.g. NICE NG05
-
Regional and local guidance
Pharmacy Operations and Patient Care
-
The post holder is responsible for defining the
strategy for the Oncology service to meet the needs of the organisation.
-
Undertake non-medical prescribing if needed for
service requirements.
-
Provide and receive highly complex, sensitive or
contentious information relating both to medicines management and people
management and actively supporting others in pharmacy when unable to manage
these situations alone.
-
Advise clinical staff on the development of
clinical guidelines and protocols.
-
Regularly review, develop and implement plans to
improve the quality and efficiency of the Oncology service.
-
To ensure effective communication systems are
maintained and developed.
-
Oversee the procurement, preparation and
dispensing of medications, ensuring accuracy and adherence to standard
operating protocols, including the provision of cytotoxic medicines (from CCL
aseptics unit and external partners)
-
Work closely with the outpatient pharmacy
department at 40GP to ensure seamless patient care for oncology patients (and
others using this service).
-
Ensure all pharmacy services comply with
Cleveland Clinic standards, national regulations, and best practices.
-
Support the clinical pharmacy services across
CCL, including the 24/7 and unit dosing/BCMA models
Service development
-
Identify and implement new models of care,
including advanced clinical roles, digital systems, and cross-site integration
to improve service delivery.
-
Initiate and lead clinical service development
projects and audits, translating findings into service improvement initiatives.
-
Promote a learning environment that encourages
continuous professional development and service innovation.
-
Lead strategic development of oncology clinical
trials pharmacy services, ensuring compliance with regulatory standards and
integration with clinical services.
-
Monitor and evaluate medicines related protocols
and guidelines across a range of tumour groups throughout the organisation,
working in partnership with multidisciplinary caregivers where necessary to
develop new ways of working.
-
Propose policy or service changes which improve
clinical pharmacy services and may have multidisciplinary and resource
implications or may lead to improved efficiency or cost improvement
opportunities.
-
Lead Oncology service improvement projects.
-
Lead and promote the implementation and
expansion of Oncology services such as clinical trial services.
-
Promote innovation and evidence-based
practice.
-
Develop and deliver research and development,
quality improvement activities and audit of practice throughout the Pharmacy
services.
-
Ensure medicines related clinical audit is
undertaken by self and staff to provide assurance of effective medicines use
across CCL and to support continuous quality improvement and risk reduction.
-
Ensure work is published in peer reviewed
journals, presented at national conferences and disseminated through
professional and/or other networks
Collaboration and Communication
-
Foster strong relationships with
multidisciplinary healthcare teams, ensuring seamless integration of pharmacy
services into patient care.
-
Ensure timely and accurate communication of
critical medication information to all stakeholders, including patients,
physicians, and staff.
Person Specification
Experience
Essential
- Significant experience in hospital pharmacy, across a range of specialties.
- Extensive experience in a broad range of complex pharmacy services including aseptics, formulary, Clinical Governance and Risk management related to Oncology
- Experience and advanced ability to review and lead clinical audits and provide a high-level critical analysis of Key Performance indicators for Pharmacy and using data to improve and transform pharmacy services
Qualifications
Essential
- Completion of a masters degree in pharmacy.
- Post graduate clinical diploma in clinical pharmacy (hospital) or oncology related field
- Full registration with the General Pharmaceutical Council (GPhC).
Person Specification
Experience
Essential
- Significant experience in hospital pharmacy, across a range of specialties.
- Extensive experience in a broad range of complex pharmacy services including aseptics, formulary, Clinical Governance and Risk management related to Oncology
- Experience and advanced ability to review and lead clinical audits and provide a high-level critical analysis of Key Performance indicators for Pharmacy and using data to improve and transform pharmacy services
Qualifications
Essential
- Completion of a masters degree in pharmacy.
- Post graduate clinical diploma in clinical pharmacy (hospital) or oncology related field
- Full registration with the General Pharmaceutical Council (GPhC).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
