The London Clinic

Patient Safety and Compliance Officer

The closing date is 02 December 2025

Job summary

The Patient Safety and Compliance Officer supports the delivery of safe and reliable care by assisting with the coordination of incident reviews, governance records and improvement actions across the hospital. The role provides day to day support to the Patient Safety Manager and works closely with clinical teams to maintain accurate documentation, monitor actions and ensure that our patient safety processes run to a high standard.

Main duties of the job

The Safety and Compliance Officer will provide high-quality support to the Clinical Governance Team, working closely with the Patient Safety Manager to undertake a variety of key administrative and support functions. This role is an excellent opportunity for an experienced officer with strong administrative skills, a solid understanding of essential IT systems (such as Excel, Power point and Word), and an ability to prioritise a diverse workload. Additionally, the role will contribute to the development of actions that address patient safety risks and improve care outcomes, working closely with clinical teams to track and evidence the actions taken and the impact of these improvements. The Safety and Compliance Officer will have a solid understanding of the pillars of clinical governance, with a focus on Patient Safety Incident Response Framework (PSIRF).

About us

The London Clinic is one of the United Kingdoms most established independent charitable hospitals, located in the heart of Marylebone. Known for its high standards of care and strong clinical governance, the hospital provides a safe and well supported environment for patients across a wide range of specialties. Our long history and commitment to quality guide the way we work today, with patient safety forming a central part of our culture and practice.

Date posted

18 November 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

REQ100156

Job locations

1 Park Square West

West End

NW1 4LB

Job description

Job responsibilities

Job Title: Patient Safety and Compliance Officer Department: Clinical Governance Location: The London Clinic, 1 Park Square West Contract: Permanent Hours: 37.5 hours per week Monday to Friday - Hybrid with 3 days onsite Salary: 37,452 - £44,368 - dependant on experience About Us: The London Clinic is a respected independent charitable hospital with a long history of delivering safe, high quality care supported by a strong clinical governance structure. Patient safety sits at the centre of how we operate, and our governance processes are well established and taken seriously across the organisation. Our Clinical Governance team works closely with clinical departments to ensure incidents are reviewed properly, learning is shared and improvements are monitored with accuracy. The Patient Safety and Compliance function plays an important part in maintaining these standards and supporting the safe delivery of care throughout the hospital. About the Role We are seeking a Patient Safety and Compliance Officer to join our Clinical Governance team. This role supports the Patient Safety Manager and plays an important part in ensuring that our patient safety processes run to a high standard. You will help maintain the integrity of our governance records, support clinical teams with safety improvements, and contribute to the way we review incidents and measure outcomes. It is a role that suits someone who values structure, accuracy and a strong culture of accountability. You will work closely with colleagues across the hospital to coordinate actions, track improvements and assist with the administration of the Patient Safety Incident Response Framework. This is a role where attention to detail and a confident approach to managing information make a real difference. Key Responsibilities

Support the Patient Safety Incident Response Framework processes, ensuring incidents are reported, investigated and followed through in line with policy

Work with clinical teams to identify and support improvement actions

Maintain accurate governance records and support the reporting of patient safety activities

Monitor and update DatixWeb actions and liaise with teams to progress completion

Assist with patient safety campaigns including weekly safety messages

Provide administrative support for audits and compliance activities

Work with the Clinical Governance Analyst to support DatixWeb system management

Maintain team supplies and support day to day office operations

Contribute to the wider culture of safety across the hospital

Skills and Exerience:

Administrative experience within a healthcare environment

Good working knowledge of patient safety principles and clinical governance

Confident user of Word, PowerPoint and Excel

Skilled in analysing information and managing data

Strong organisational skills with the ability to plan and prioritise

Clear communicator who can work collaboratively with a range of stakeholders

Experience of DatixWeb is desirable but not essential

Understanding of CQC standards and regulatory requirements is an advantage

Benefits We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:

Private Medical Insurance

Contributory pension scheme (total contribution up to 20%)

25 days holiday plus bank holidays

Life assurance

Travel season ticket loan

Family friendly benefits

A range of retail discounts

Excellent career development; with clear career pathways and access to further education.

Closing date: Applications will be reviewed on a rolling basis and the advert may close once sufficient suitable applications are received We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.