Job responsibilities
Job Title: Patient Safety Investigator - Band 6 Department: Clinical Governance Salary: £45,469 - £55,564 Location: The London Clinic, 1 Park Square West, Marylebone, London Job type: Permanent Hours: 37.5, Monday to Friday (Hybrid with 3 days onsite) About Us: The London Clinic is one of the UK's largest and most prestigious independent hospitals, located in the heart of Marylebone. Established in 1932, we are proud of our charitable heritage and our mission to advance healthcare through clinical excellence, compassion and innovation. Our hospital comprises eight facilities across London, including our state-of-the-art Duchess of Devonshire Wing - a specialist centre for cancer care and complex treatments. With over 1,500 staff and 234 beds, we offer a breadth of medical and surgical expertise supported by world-class facilities, a leading research portfolio and a genuine commitment to patient-centred care. The Role We are seeking a Patient Safety Investigator to join our Clinical Governance team. This is a critical role that supports our Patient Safety Incident Response Framework and strengthens our culture of openness, accountability and learning. You will lead and contribute to patient safety investigations, ensuring that reviews are structured, impartial and aligned with national patient safety requirements. The post holder will work with clinical and non clinical colleagues across the organisation to analyse incidents, evaluate evidence and produce high quality reports that identify learning and improvements. You will also support engagement with patients, regulators and insurers, ensuring that The London Clinic continues to uphold a high standard of transparency and assurance. This role requires a current professional registration with a UK regulatory body and prior experience or clear knowledge of clinical governance, the patient safety framework, PSIRF methodology, Datix processes and the wider principles that underpin patient safety and quality systems. Candidates without a professional registration or without an understanding of these frameworks will not be suitable for this position. Key Duties:
Lead and support patient safety investigations that are timely, proportionate and aligned with PSIRF requirements.Use systems-based approaches and human factors principles to understand contributory factors and develop actionable learning.Gather, review and analyse evidence including clinical records, statements and interviews to ensure accuracy and clarity.Produce structured investigation reports that provide assurance and support organisational learning.Analyse Datix data to identify themes, trends and areas for improvement.Support the monitoring and review of improvement actions with clinical teams.Contribute to patient safety training and awareness sessions across the organisation.Engage with patients, families, regulators and insurers with professionalism and sensitivity. Ideal Candidate This role suits a registered clinician who is ready to transition from direct clinical practice into a patient safety and governance focused career. You will have strong clinical judgement, an analytical mindset and a firm understanding of the principles that underpin safe care. You will be comfortable examining complex situations, asking difficult questions and working with colleagues across all levels to support learning and improvement. Professionalism, attention to detail and sound communication skills are essential. Skills and Experience:
Current registration with a UK professional body such as NMC, HCPC or GMC.Clear knowledge of patient safety principles, the national patient safety framework and the fundamentals of clinical governance.Understanding of PSIRF and ideally experience supporting or delivering PSII investigations.Awareness of Datix processes and the use of incident reporting systems.Experience in patient safety, quality improvement or clinical governance within an acute healthcare setting.Relevant clinical experience in a hospital environment.Experience conducting or supporting investigations into patient safety incidents.Strong analytical skills and the ability to interpret data and identify patterns.Skilled in producing clear and concise reports for assurance purposes.Confident communicator with the ability to engage with patients and staff sensitively and professionally.Competent in the use of Microsoft applications including Word, Excel and PowerPoint. Benefits We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:
Private Medical InsuranceContributory pension scheme (total contribution up to 20%)25 days holiday plus bank holidaysLife assuranceTravel season ticket loanFamily friendly benefitsA range of retail discountsExcellent career development; with clear career pathways and access to further education. How to Apply Please submit your application through our career's portal. Early applications are encouraged, as we review applications on an ongoing basis. We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team. The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.
