Senior Employee Relations Partner

The London Clinic

Information:

This job is now closed

Job summary

As the Senior Employee Relations Partner, you will be responsible for leading and developing the ER team, comprising an Employee Relations Partner and an Employee Relations Advisor. You will ensure the delivery of strategic and operational employee relations services, guiding senior management through complex issues, driving employee engagement, and ensuring compliance with UK employment law.

Main duties of the job

  • To lead, mentor, and develop the Employee Relations team, ensuring that they provide timely, expert advice and support to managers and employees. Set clear objectives for the ER Partner and ER Advisor, and foster a collaborative and high-performing team environment.
  • To design and implement the overall Employee Relations strategy in alignment with The London Clinic's strategic objectives and values. Ensure proactive management of ER matters, supporting a positive workplace culture and high levels of employee engagement.
  • Oversee and provide direct support on the most complex and high-risk employee relations cases, including disciplinary actions, grievances, and investigations. Ensure that cases are managed in a fair, legally compliant, and consistent manner.
  • To provide high quality advice and coaching to Line Managers to ensure effective delivery of Performance Management, Disciplinary, Grievance, Absence Management Processes as well as Code of Conduct/Speak Up investigations.
  • To independently manage own case load with often high volumes and of varying levels of complexity with a customer focus to ensure that matters are handled efficiently, fairly and consistently.

About us

We have an exciting opportunity for a Senior Employee Relations Partner to join our People Team at The London Clinic, based at our main site in London (W1G 6BW). We are offering a competitive inclusive salary of £65,000 to £70,000. Established in 1932, The London Clinic is one of the UK's largest private hospitals, with 8 state-of-the-art facilities, and circa 1350 employees where we are dedicated to providing our patients with expert, individualised treatment and care.

Our main hospital spans 8 floors comprising of 150+ patient beds and 10 operating theatres, including a Hybrid theatre and two minimally invasive/day surgery theatres. The London Clinic has a supportive and warm working culture where your contribution is valued, and you can help us deliver our three core values of "We go further", "We work as one" and "We personalise care."

Date posted

01 October 2024

Pay scheme

Other

Salary

£65,000 to £70,000 a year

Contract

Permanent

Working pattern

Full-time

Reference number

Senior ER

Job locations

1, Park Square West, Camden Town, London

City of London

W1G 6BW


Job description

Job responsibilities

As the Senior Employee Relations Partner, you will be responsible for leading and developing the ER team, comprising an Employee Relations Partner and an Employee Relations Advisor. You will ensure the delivery of strategic and operational employee relations services, guiding senior management through complex issues, driving employee engagement, and ensuring compliance with UK employment law. You will work closely with the HR leadership team to ensure that The London Clinic continues to foster a fair, inclusive, and high-performing workplace culture.

  • Job Type: Permanent, Full-Time
  • Shift Pattern: 37.5 hours per week, Monday - Friday
  • Job Location: 1 Park Square West, London, NW1 4LJ
  • Salary: Competitive inclusive salary range of £65,000 to £70,000

    • We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development, with clear career pathways and access to further education.

    Key Duties:

  • To lead, mentor, and develop the Employee Relations team, ensuring that they provide timely, expert advice and support to managers and employees. Set clear objectives for the ER Partner and ER Advisor, and foster a collaborative and high-performing team environment.
  • To design and implement the overall Employee Relations strategy in alignment with The London Clinic's strategic objectives and values. Ensure proactive management of ER matters, supporting a positive workplace culture and high levels of employee engagement.
  • Oversee and provide direct support on the most complex and high-risk employee relations cases, including disciplinary actions, grievances, and investigations. Ensure that cases are managed in a fair, legally compliant, and consistent manner.
  • To independently manage own case load with often high volumes and of varying levels of complexity with a customer focus to ensure that matters are handled efficiently, fairly and consistently.
  • Act as Process expert - providing very clear and specific coaching, support and direction to managers. Build capability of new/first time managers.
    • Skills & Experience:
  • Educated to degree level (or equivalent) and CIPD Level 5 qualified (or equivalent).
  • Demonstrates strong working knowledge of employment policies, with a thorough understanding of UK employment legislation, and a broad range of HR/People Knowledge including but not limited to the HR life cycle, including onboarding processes.
  • Has independently managed own case load in a variety of People issues in high volumes and of varying levels of complexity.
  • Successful experience of coaching, advising and influencing mangers, with the ability to independently collaborate and influence Senior Management.
  • Able to balance legal risk with business benefit to ensure that the best outcome is reached on employment related issues.
    • Competent with data analysis and interpretation, and using MS Excel.

    The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

    We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

    The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

    Please see the attached JD for further details.

    Job description

    Job responsibilities

    As the Senior Employee Relations Partner, you will be responsible for leading and developing the ER team, comprising an Employee Relations Partner and an Employee Relations Advisor. You will ensure the delivery of strategic and operational employee relations services, guiding senior management through complex issues, driving employee engagement, and ensuring compliance with UK employment law. You will work closely with the HR leadership team to ensure that The London Clinic continues to foster a fair, inclusive, and high-performing workplace culture.

  • Job Type: Permanent, Full-Time
  • Shift Pattern: 37.5 hours per week, Monday - Friday
  • Job Location: 1 Park Square West, London, NW1 4LJ
  • Salary: Competitive inclusive salary range of £65,000 to £70,000

    • We offer a comprehensive package which includes a contribution pension scheme (total annual contribution up to 20%), Private Medical Healthcare, 33 days annual leave (inclusive of bank holidays), season ticket travel loan, and a wide range of discounts with a variety of retailers and services. We also offer excellent career development, with clear career pathways and access to further education.

    Key Duties:

  • To lead, mentor, and develop the Employee Relations team, ensuring that they provide timely, expert advice and support to managers and employees. Set clear objectives for the ER Partner and ER Advisor, and foster a collaborative and high-performing team environment.
  • To design and implement the overall Employee Relations strategy in alignment with The London Clinic's strategic objectives and values. Ensure proactive management of ER matters, supporting a positive workplace culture and high levels of employee engagement.
  • Oversee and provide direct support on the most complex and high-risk employee relations cases, including disciplinary actions, grievances, and investigations. Ensure that cases are managed in a fair, legally compliant, and consistent manner.
  • To independently manage own case load with often high volumes and of varying levels of complexity with a customer focus to ensure that matters are handled efficiently, fairly and consistently.
  • Act as Process expert - providing very clear and specific coaching, support and direction to managers. Build capability of new/first time managers.
    • Skills & Experience:
  • Educated to degree level (or equivalent) and CIPD Level 5 qualified (or equivalent).
  • Demonstrates strong working knowledge of employment policies, with a thorough understanding of UK employment legislation, and a broad range of HR/People Knowledge including but not limited to the HR life cycle, including onboarding processes.
  • Has independently managed own case load in a variety of People issues in high volumes and of varying levels of complexity.
  • Successful experience of coaching, advising and influencing mangers, with the ability to independently collaborate and influence Senior Management.
  • Able to balance legal risk with business benefit to ensure that the best outcome is reached on employment related issues.
    • Competent with data analysis and interpretation, and using MS Excel.

    The London Clinic has charitable status which is fundamental to our identity and how we operate, enabling our teams to invest in treatments, technology and facilities that benefit our patients, staff and the wider community.

    We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS).If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

    The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.

    Please see the attached JD for further details.

    Person Specification

    Qualifications

    Essential

    • * Educated to degree level (or equivalent)
    • * CIPD Level 5 qualified (or equivalent)
    • * Thorough understanding of UK employment legislation
    • * Broad range of HR/ People knowledge including but not limited to the HR life cycle including on boarding processes
    • * Familiar with the HRBP model
    • * Dedicated with a passion for delivering exceptional customer service with high levels of professionalism
    • * Ability to work professionally as part of a team
    • * Exceptional planning and organisational abilities with the capability to manage multiple tasks, and prioritise accordingly
    • * Strong attention to detail.
    • * Able to work under minimal supervision
    • * Proactive attitude
    • * Able to independently collaborate and influence Senior Managers - providing expert advice, guiding them and challenging them
    • * Able to balance legal risk with business benefit to ensure that the best outcome is reached on employment related issues
    • * Positive role model to other members of the team
    • * Strong work ethic and highly professional approach to providing an outstanding People service
    • * Personal values consistent with The London Clinic's to ensure that Code of Conduct and values are upheld in every decision taken

    Desirable

    • * CIPD Level 7 Qualified (or equivalent)
    • * Has worked in a Healthcare setting and has experience of dealing with ER cases in a nursing/ clinical environment

    Experience

    Essential

    • * Demonstrates strong working knowledge of employment policies, and employment legislation
    • * Has independently managed own case load in a variety of People issues in high volumes and of varying levels of complexity
    • * Demonstrates multi-tasking and experience in handling multiple cases and some project work
    • * Experience of working on People change projects
    • * Experience of building strong stakeholder relationships
    • * Successful experience of coaching, advising and influencing mangers
    • * Demonstrates experience of providing an exceptional People service
    • * Demonstrates experience of working with the HRBP model
    • * Competent with data analysis and interpretation, and using MS Excel
    Person Specification

    Qualifications

    Essential

    • * Educated to degree level (or equivalent)
    • * CIPD Level 5 qualified (or equivalent)
    • * Thorough understanding of UK employment legislation
    • * Broad range of HR/ People knowledge including but not limited to the HR life cycle including on boarding processes
    • * Familiar with the HRBP model
    • * Dedicated with a passion for delivering exceptional customer service with high levels of professionalism
    • * Ability to work professionally as part of a team
    • * Exceptional planning and organisational abilities with the capability to manage multiple tasks, and prioritise accordingly
    • * Strong attention to detail.
    • * Able to work under minimal supervision
    • * Proactive attitude
    • * Able to independently collaborate and influence Senior Managers - providing expert advice, guiding them and challenging them
    • * Able to balance legal risk with business benefit to ensure that the best outcome is reached on employment related issues
    • * Positive role model to other members of the team
    • * Strong work ethic and highly professional approach to providing an outstanding People service
    • * Personal values consistent with The London Clinic's to ensure that Code of Conduct and values are upheld in every decision taken

    Desirable

    • * CIPD Level 7 Qualified (or equivalent)
    • * Has worked in a Healthcare setting and has experience of dealing with ER cases in a nursing/ clinical environment

    Experience

    Essential

    • * Demonstrates strong working knowledge of employment policies, and employment legislation
    • * Has independently managed own case load in a variety of People issues in high volumes and of varying levels of complexity
    • * Demonstrates multi-tasking and experience in handling multiple cases and some project work
    • * Experience of working on People change projects
    • * Experience of building strong stakeholder relationships
    • * Successful experience of coaching, advising and influencing mangers
    • * Demonstrates experience of providing an exceptional People service
    • * Demonstrates experience of working with the HRBP model
    • * Competent with data analysis and interpretation, and using MS Excel

    Disclosure and Barring Service Check

    This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

    Employer details

    Employer name

    The London Clinic

    Address

    1, Park Square West, Camden Town, London

    City of London

    W1G 6BW


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    Employer details

    Employer name

    The London Clinic

    Address

    1, Park Square West, Camden Town, London

    City of London

    W1G 6BW


    Employer's website

    https://www.thelondonclinic.co.uk (Opens in a new tab)

    For questions about the job, contact:

    Temporary Staffing Partner

    Rory Robson

    R.Robson@thelondonclinic.co.uk

    02075355538

    Date posted

    01 October 2024

    Pay scheme

    Other

    Salary

    £65,000 to £70,000 a year

    Contract

    Permanent

    Working pattern

    Full-time

    Reference number

    Senior ER

    Job locations

    1, Park Square West, Camden Town, London

    City of London

    W1G 6BW


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