Job summary
Line Manage and support the Rota Team, ensuring the agreed staff and teams are in place for the provision of a high quality, safe and accessible healthcare service to patients.
*AVAILABLE ACROSS UCD SOUTH SITES
Main duties of the job
Line Manage and support the Rota Team, ensuring the agreed staff and teams are in place for the provision of a high quality, safe and accessible healthcare service to patients. Promote, plan and manage the delivery of an effective clinical and operational rota to deliver sustained operational efficiencies and compliance with national quality standards, seasonal variations and supporting clinicians and management in the delivery of robust services.
About us
Our urgent care division delivers highly successful services within 111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally. You'll be joining our growing team at an exciting time within our fit for purpose structure.
It's an exciting time to join Totally's urgent care division. Our teams are ambitious and committed to delivering excellent services to our customers, clients, and patients. Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need.
We partner with healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists, including the delivery of Urgent Treatment Centres and NHS 111.
Job description
Job responsibilities
- Annual leave
- Attendance ensuring records are kept/actions taken in line with relevant Human Resources policies and good practice. the
- Quality and Performance Management this includes carrying out 1:1s with your team, holding regular team meetings, and implementing coaching plans where necessary. You will be accountable for setting attainable action plans for your team in regard to addressing any development and performance issues and in the recognition of staff who excel in their delivery.
- Staff development ensure your team receive adequate, fair training and development opportunities, including completion of mandatory training sessions
- Communication ensuring all team members are kept up-to-date with new policies and procedures, working practices and services developments, including relevant rota, financial and legal changes.
- Maximise performance through effective leadership, recruitment and training of all new Rota staff through sharing of knowledge and expertise. Helping to identify, develop new training requirements when necessary to enhance the quality of services delivered
- Successfully manage all rotas and recruitment required to support the region, for both clinical and non-clinical workforces against plans and within forecasted financial budgets. Ensure effective deployment of operational and clinical resources and performance are achieved to deliver business, quality and financial objectives. This should reflect that many services require significant workforce provision at weekends, evenings and overnight.
- Input and communicate approved schedules from managers to all clinical and non-clinical staff as required, including attending various meetings and working closely with Senior Regional Management, the National Resilience Manager and other senior colleagues as required.
- Represent the region when required, liaising with external bodies including Commissioners, CCGs and other health-related professional organisations.
- Escalate appropriate issues to on-call managers as necessary, ensuring any incidents, and risk management cases are recorded appropriately on the appropriate systems.
- Administrational duties relating to rota will include supporting all Management and your own team to
Rewards & Benefits
- 25 days annual leave
- Perkbox (online discount portal),
- 6% Employer Pension contribution,
- Share save scheme,
- Opportunities for career development,
- Employee assistance program,
- Virtual GP Services - 24/7 GP Appointments,
- WeCare Wellbeing
- My Totally Rewards
For a full job description, further information about this role or to apply please contact the Resourcing team via email at dania.khan@totallygroup.com
Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Job description
Job responsibilities
- Annual leave
- Attendance ensuring records are kept/actions taken in line with relevant Human Resources policies and good practice. the
- Quality and Performance Management this includes carrying out 1:1s with your team, holding regular team meetings, and implementing coaching plans where necessary. You will be accountable for setting attainable action plans for your team in regard to addressing any development and performance issues and in the recognition of staff who excel in their delivery.
- Staff development ensure your team receive adequate, fair training and development opportunities, including completion of mandatory training sessions
- Communication ensuring all team members are kept up-to-date with new policies and procedures, working practices and services developments, including relevant rota, financial and legal changes.
- Maximise performance through effective leadership, recruitment and training of all new Rota staff through sharing of knowledge and expertise. Helping to identify, develop new training requirements when necessary to enhance the quality of services delivered
- Successfully manage all rotas and recruitment required to support the region, for both clinical and non-clinical workforces against plans and within forecasted financial budgets. Ensure effective deployment of operational and clinical resources and performance are achieved to deliver business, quality and financial objectives. This should reflect that many services require significant workforce provision at weekends, evenings and overnight.
- Input and communicate approved schedules from managers to all clinical and non-clinical staff as required, including attending various meetings and working closely with Senior Regional Management, the National Resilience Manager and other senior colleagues as required.
- Represent the region when required, liaising with external bodies including Commissioners, CCGs and other health-related professional organisations.
- Escalate appropriate issues to on-call managers as necessary, ensuring any incidents, and risk management cases are recorded appropriately on the appropriate systems.
- Administrational duties relating to rota will include supporting all Management and your own team to
Rewards & Benefits
- 25 days annual leave
- Perkbox (online discount portal),
- 6% Employer Pension contribution,
- Share save scheme,
- Opportunities for career development,
- Employee assistance program,
- Virtual GP Services - 24/7 GP Appointments,
- WeCare Wellbeing
- My Totally Rewards
For a full job description, further information about this role or to apply please contact the Resourcing team via email at dania.khan@totallygroup.com
Totally plc addresses the challenges of increased demand on healthcare services by delivering high-quality planned, urgent and insourced healthcare across the UK and Ireland.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Person Specification
Qualifications
Essential
- 5 GSCE including English Language and Maths or significant relevant work experience
Experience
Essential
- Experience of developing and implementing training programmes
- Line management and supervision of teams including all aspects of effective people-management
- Previous experience of working in a healthcare environment.
Person Specification
Qualifications
Essential
- 5 GSCE including English Language and Maths or significant relevant work experience
Experience
Essential
- Experience of developing and implementing training programmes
- Line management and supervision of teams including all aspects of effective people-management
- Previous experience of working in a healthcare environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
