PMO Support Officer

Job description

Job responsibilities

Role Purpose

The PMO Support Officer will provide support to the PMO Manager and, when necessary, function as their deputy.

Collaborating closely with the PMO Manager, the PMO Support Officer will engage with project and service teams across the organisation to implement and drive meaningful change and improvement in project definition, delivery and realisation.

Through support and guidance with will help establish and maintain repeatable project methodology, offering training and guidance to ensure projects are delivered on time, within scope, and to the desired quality standards.

Main Duties and responsibilities:

Support the PMO Manager to deliver on ad hoc projects to support the continued growth of the organisation and in the implementation of and subsequent utilisation of a Project Methodology. Key tasks to include but not limited to:

Reporting: Responsible for the creation and maintenance of various reports including board level to support onward and upward reporting of project progress, status, resource utilisation, finance, and key performance indicators.

Control: Manage and control project information ensuring latest information is correct, up to date and accessible.

Governance: Support PMO Manager with implementation of and embedding into good practice project methodology, standards, and tools.

Support: Assist the Project Teams with project co-ordination, planning, and control. Providing advice and guidance empowering the teams to deliver

Risk / Issue Management: Oversee and monitor collation and management of risks and issues supporting log management and ensuring information is up to date.

Change Control: Support the PMO Manager with implementation of a change control mechanism and subsequent support to the Project Teams to use and demonstrate good governance of their projects.

Training: Provide training and guidance to the project teams on both the project methodology but also associated tools and processes.

Additional responsibilities:

The PMO provides secretariat support to the Exec Board and the PMO SO will therefore provide support which includes but is not limited to:

Preparation of Board material reviewing and ensuring reports are in good order, clear, legible, and delivered on time.

Support to Board meetings preparing agendas, noting actions/minutes, and ensuring follow up are completed.

Support with travel to include hotels, travel etc in accordance with policy and collation of Exec expenses accordingly.

Person Specification

Experience

Essential

• Project background with knowledge of PMO processes.

Desirable

• Health background or knowledge.
• SharePoint.
• Power BI and the creation of reports / dashboards.
• Document management.
• Stakeholder management.
• Data analytics.

Qualifications

Essential

• Project tools eg Gantt, Plans. KANBAN, RAID logs.
• MS Tools eg Word, Excel, PPT, Visio.

Desirable

• PRINCE2 or similar project methodology.

Skills and Knowledge

Essential

• Effective communication skills written and verbal.
• Excellent written English.
• Ability to multitask and manage conflicting priorities.
• Strong organisation skills.
• Meticulous attention to detail.
• Discretion.
• Problem solver / self-starter
• Ability to work under pressure.
• Confident.

Job Specific Requirements

Essential

• Work flexibly and adapt to suit service need.
• The ability to travel independently across the organisational footprint.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

ABL Health Ltd

Address

71 Redgate Way

Farnworth

Bolton

BL4 0JL

Employer's website

https://www.ablhealth.co.uk/work-for-us/join-our-team/ (Opens in a new tab)