Operations Assistant - Devon OOH - Plymouth

Job summary

We are looking for a Operations Assistant to join our growing team at the Devon Out of Hours (OOH) service on a Part Time, 3 week rolling rota basis. This position offers a variety of set shifts across 3 weeks and is an average of 17.71 hours a week. The Devon OOH service provides advice, information and treatment for NHS patients who become unwell during the out-of-hours period when their own GP surgery is closed. The OOH service operates throughout a number of locations within Devon so occasional travel will be required, however your main base will be in our office in Plymouth. Within this job you'll be responsible for supporting the Operations Manager in the running of Practice Plus Groups services throughout Devon OOH but specifically in our Plymouth sites. You will ensure the delivery of a high quality service for Practice Plus Group patients by utilising resources whilst helping with monitoring and evaluating the performance of operational staff by conducting regular audits. Assisting with the recruitment, selection and training of new operational staff and providing the Operations Manager with reports when needed.   As we we are an OOH service you will be required to work unsociable hours.

Main duties of the job

In order for you to be considered for the job, as a minimum we are looking for you to:

• Have a good standard of education
• Have previous experience with problem solving and troubleshooting
• Have the ability to make decisions under pressure
• Have a good knowledge of the local area and good map reading skills
• Have a full UK driving license and access to your own vehicle

• An understanding of healthcare
• Previous experience of supervising staff
• Have skills in interpreting/analysing data

About us

Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. Were proud to be at the forefront of developing new and exciting ways to support the nations health too, helping patients to maximise their wellbeing and live life to the full. When youre part of the Practice Plus Group team, you dont just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. Well help you be the best you can be. We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance so we always try to be flexible, helping you fit your working life around your home life. If you'd like to learn more, please contact Charlie Allen - charlie.allen@practiceplusgroup.com or call 07922 018 830 . Please note that offers of employment are subject to receipt of satisfactory references and a DBS check. Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.