Job responsibilities
The Senior Programme
Manager will work within Humber and North Yorkshire ICB and to the broader
partnership of the York Health and Care Partnership to support the progress of
the partnership priority projects, and the adoption and spread of Population
Health Management Tools and Techniques across the system.
The
role involves working strategically to support the new Partnership Board and
Leadership team in delivering a number of set priorities as part of its
emerging role as the Place Based Partnership for York within the North
Yorkshire and Humber Integrated Care System. These priorities are being built
around population health data, but this role exists to turn this insight and
partner priorities into reality, 'doing' real projects and providing effective
advice and hands on support to local teams and partners.
It is a leadership role, tasked with ensuring
integrative approaches between health partners and between health and social
care are taken, to improve quality of care, empower clinicians, engage
seldom-heard communities and deliver population health management in our place.
The role supports two key programmes of work:
Programme #1 York Health and Care
Partnership
Our York Health and Care Partnership is an exemplar of
the way place-based partnerships under a larger Integrated Care System are
starting to function. Drawing from a
cross-section of leaders in health and care, we are asking people work together
in a new way, shaping services and a new culture within York which will lead to
integrated services and more joined-up care. This role will offer senior
programme management resource for the York Partnership, working closely with
CCG and council executives, our facilitator and other partners.
Programme #2 York Population Health Hub
Under the recently
established Population Health Hub for York, a virtual team of data analysts,
service improvement managers and public health specialists, are working
together to embed a population health approach and population health management
techniques into our work as a health and care system. The work centres around
three pillars:
Enabling: training, developing capacity and
supporting the York health and care system to use population health data, and
PHM as a tool
Analysing: delivering the JSNA, making it
useful and used
Doing: tangible, real work leading PHM
projects which show the benefit of this approach
The post holder will
offer senior programme management resource for the Hub, and provide the
capacity we need to deliver its objectives, whilst the Director of Public
Health for City of York Council provides specialist and technical population
health expertise into this work and is the Senior Responsible Officer for the
project.
As a Senior Manager,
you will also be required to work closely with colleagues at Place and System
Level in supporting the delivery of operational and strategic goals. You will
be expected to act as a team-player and support your colleagues, to develop and
progress against the teams deliverables.
Specific
requirements of the role include:
Working effectively as part of a wider team
to deliver a successful Place-Based Partnership in York and support a range of
products and supporting materials to help local partners
Influencing without formal authority, and
taking an autonomous approach to work
Cajoling senior leads across the system to drive forward progress
on population health management
Understanding of Population Health and prevention priorities, and
comfortable with discussing and presenting highly complex data and health
intelligence
Engaging, listening, leaning and co-designing the Alliance and
population hub with partners
Dealing well with uncertainty, on new projects with significant
possibility of changing goalposts and new tasks 'thrown at you' but with real
scope for finding yourself at the heart of an innovative 'place-based'
commissioning model.
Work closely with the AD
for System Planning and Improvement to co-ordinate an approach to planning that
clearly links the priorities of York Health and Care Partnership with NHS
operational planning, working with place and system colleagues to ensure all
partner organisations are engaged in development of the partnership and place
plans.
A key expectation of
the role is that you will be able to operate as a network with your colleagues
who represent other Places across the system.
In the role of
Senior Manager you will provide senior input to the delivery of the team
objectives and manage and line manage support team members to ensure an
effective support offer to systems.
Key Relationships
The post holder will have
key relationship with the following teams, departments and organisations covering all health and
care organisations across York place:
Partnership work programme and project
leads/senior responsible owners and members of the boards or groups
Programme
managers from all partnership work programmes
York Health and Care Partnership
Members of staff from
partner organisations including Chief Officers, Chief Executives and other
senior leaders
Humber and North
Yorkshire ICS
DHSC Office for Health Improvement and
Disparities
Improving quality and
outcomes
To develop and manage effective relationships with key senior
stakeholders, both internal and external to the ICS
To work with partners to ensure that our operational delivery
teams have access to the solutions it needs to effectively manage population
health.
To work with the system partners to monitor infrastructure and
resource (including our workforce) requirements to ensure we are capable of
delivering effective population health management
Enabling patient and public
involvement
To ensure all public and patient contact across the Population
Health Management programme is of the highest professional standard
To embed patient and public involvement within Humber and North
Yorkshire at all levels of decision making, requiring frequent interactions
with patients and the public.
Promoting equality and
reducing inequalities
To uphold organisational policies and principles on the promotion
of equality
To create an inclusive working environment where diversity is
valued, everyone can contribute, and everyday action ensure we meet our duty to
uphold and promote equality
Partnership and cross
boundary working
To work across our system to promote understanding of the role of
population health support services in solving the challenges the health system
faces
To work across the system to ensure that services are effectively
aligned to future requirements
To collaborate and work in partnership with local and system
leaders across the wider system to deliver successful outcomes
To work flexibly across the group, providing support and
additional resource to workstreams and senior sponsors where required
Operational requirements
To support the successful adoption of widespread population health
management tools and techniques, aligned to the systems strategic objectives
and policy driven expectations.
Provide overall management to the function of the Population Health
Management Team
Develop and implement qualitative and quantitative measures to
determine performance against the strategic objectives
Report progress against the strategy through personal
representation at senior management forums and by written reports. Tailoring
delivery to meet the needs of the audience
Ensure that best practice is developed and delivered at system,
organisational and departmental levels. Challenge ways of working and persuade,
motivate and influence other senior managers to realign their practice where
necessary.
Ensure that appropriate strategies are employed in line with
business objectives and that these are fully cascaded.
Personally lead, support and contribute to formal negotiations
with senior level internal and external stakeholders, providing a high level of
negotiating expertise to secure the most advantageous arrangements.
Advise on innovative opportunities and support all departments in
their strategies and programmes to maximise service benefits.
Oversee the tracking of progress against plans and transition
milestones, ensuring appropriate processes are in place to flag issues, risks
and concerns with the relevant stakeholders.
Ensure the securing of value for money, assuring relevant factors
such as quality and governance.
To monitor, interpret and quality assure progress against
deliverables.
To develop business plans and provide expert strategic
advice and guidance
Devise, manage and update policies and procedures, ensuring the
adoption of best practice methodology, rules, standards and thresholds
Contributes to the development and implementation of general
policy and service development.
Develops and implements strategies for improving performance and
processes, ensuring stakeholders representation.
Drives and leads development and improvement of processes.
Drives process efficiency in the continuous development of the
end-to-end cycle and its associated performance metrics.
Accountable for short, medium and long-term business plans,
achieving quality outcomes. Responsible for linking people, resource and
strategy to organisational strategy.
Act as senior lead working internally and externally to deliver
projects, initiatives and services to time and in a cost - effective way.
Operate in a highly political and sensitive environment.
Support the portfolio of programmes/projects to demonstrate value
for money tracking, managing and delivering agreed benefits.
Provide advice and prepare strategic reports and briefings for
senior stakeholders (including directors)
In depth analysis, interpretation and production of highly complex
and multiple reports.
More information can
be found in the attached Job Description