Shropshire Community Health NHS Trust

UCR Healthcare Support Worker- Telford

The closing date is 25 November 2025

Job summary

Please note that this job does not meet the salary requirements for work visa sponsorship due to being part-time and as such we will be unable to progress your application if you do not have the right to work in the UK without sponsorship.

An exciting opportunity has arisen to join the Shropshire, Telford & Wrekin Urgent Community Response & Virtual Wards Service. The post will form part of a seven day service based within the Telford locality team.

The service provides patients who are experiencing an acute change in their health, a safe and effective alternative to hospital admission, supported by a mixture of face to face visits and digital technology.

The service offers an appropriate alternative to admission pathway, which aims to deliver a recommended and agreed medical, nursing & therapeutic treatment plan. The focus is supporting the safe management of people in their own home. The role and service offer integration and partnership working across the system to ensure a seamless service.

Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.

Main duties of the job

You will be responsible to support the delivery of quality healthcare interventions to patients living in their own environment in the community, in order to meet their health and wellbeing needs, and to facilitate re-ablement support in order to maximise a patients functional independence at point of referral.

You will support individuals and clinical teams to deliver high quality, clinically effective patient care through assessment, planning, implementation and evaluation. Along the way, you'll build strong relationships with a wide range of healthcare professionals and patients.

Operating hours of the service will be 08.00-00.00, 7 days a week.

About us

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

825-7443195-OPS-A

Job locations

Vickers House

Halesfield 6

Telford

TF7 4BF


Job description

Job responsibilities

Please see the job description and person specification attached for further information on the role.

Job description

Job responsibilities

Please see the job description and person specification attached for further information on the role.

Person Specification

Training and Qualifications

Essential

  • GCSE Grade A-C in English & Maths or equivalent.
  • NVQ Level 3 in Direct Care or equivalent.
  • Venepuncture Certificate of Competency or willing to work towards.

Experience

Essential

  • Demonstratable experience in a healthcare setting.
  • Ability to work with MS Office package or willingness to work towards.

Knowledge and Skills

Essential

  • Awareness of long-term conditions.
  • Awareness of needs of palliative care patients.
  • Experience in performing basic nursing tasks such as simple dressings.
  • Experience in the administration of insulin and monitoring of blood sugars, or willing to undertake additional training.
  • Able to work independently with guidance.
  • Remains aware of own limitations.
Person Specification

Training and Qualifications

Essential

  • GCSE Grade A-C in English & Maths or equivalent.
  • NVQ Level 3 in Direct Care or equivalent.
  • Venepuncture Certificate of Competency or willing to work towards.

Experience

Essential

  • Demonstratable experience in a healthcare setting.
  • Ability to work with MS Office package or willingness to work towards.

Knowledge and Skills

Essential

  • Awareness of long-term conditions.
  • Awareness of needs of palliative care patients.
  • Experience in performing basic nursing tasks such as simple dressings.
  • Experience in the administration of insulin and monitoring of blood sugars, or willing to undertake additional training.
  • Able to work independently with guidance.
  • Remains aware of own limitations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Vickers House

Halesfield 6

Telford

TF7 4BF


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Shropshire Community Health NHS Trust

Address

Vickers House

Halesfield 6

Telford

TF7 4BF


Employer's website

https://www.shropscommunityhealth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Leader

Richard Allman-Evitts

richard.allman-evitts@nhs.net

07977804411

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

825-7443195-OPS-A

Job locations

Vickers House

Halesfield 6

Telford

TF7 4BF


Supporting documents

Privacy notice

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