Job summary
***This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested***
Previous applicants need not apply
Our vision can be summed up as 'Best Care: Healthy Communities'. BCHC exists to provide the Best Care possible to support the people who use our services, many of whom are among the most vulnerable in our society, to live well in Healthy Communities. So if you want be a part of this, we would love to hear from you.
An exciting opportunity has arisen to work within the inpatients - Adults and Specialist Rehabilitation Division.
Main duties of the job
Main duties of the job
The post holders will be expected to support systems and processes in the team and underpin the smooth running of the office. It is, therefore, essential that you possess excellent organisational and communication skills. There will be an expectation for the post holder to provide cover for other teams within the Adults and Specialist Inpatient services.
The position requires some contact with members of the public, GPs, departments within the Trust, also with external agencies, so good communication and interpersonal skills will be required, along with the ability to work to tight deadlines and prioritise your work.
About us
Working for your organisation
IMPORTANT
- Please ensure you check your Trac account regularly as this is how we will communicate with you during the shortlisting and selection process
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including business email address, telephone contact details and postal address
Be Part of Our Team...
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job description
Job responsibilities
Detailed job description and main responsibilities
For further details on the main responsibilities, please see the attached job description and person specification.
Job description
Job responsibilities
Detailed job description and main responsibilities
For further details on the main responsibilities, please see the attached job description and person specification.
Person Specification
Qualifications
Essential
- NVQ Level II in Business Administration / Customer Service or equivalent experience
- GCSE certificate in English and Maths
Desirable
- RSA II or OCR Equivalent word processing or administrative subject
Experience
Essential
- Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information
- Relevant experience in an administrative role
- Experience of call handling and customer care
Desirable
- Experience of working in a health or custodial setting
Skills and Knowledge
Essential
- Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments
- Work effectively on own initiative or as part of a team.
- Excellent verbal, written and interpersonal communication skills
- Experience in dealing with a range of disciplines
Desirable
- Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems
Person Specification
Qualifications
Essential
- NVQ Level II in Business Administration / Customer Service or equivalent experience
- GCSE certificate in English and Maths
Desirable
- RSA II or OCR Equivalent word processing or administrative subject
Experience
Essential
- Experience in preparation and use of complex IT and data systems, presenting complex written and verbal information
- Relevant experience in an administrative role
- Experience of call handling and customer care
Desirable
- Experience of working in a health or custodial setting
Skills and Knowledge
Essential
- Excellent organisational/ prioritisation skills and the ability to meet deadlines, often working with sensitive or contentious information within varying environments
- Work effectively on own initiative or as part of a team.
- Excellent verbal, written and interpersonal communication skills
- Experience in dealing with a range of disciplines
Desirable
- Competent user of MS Word, Excel, PowerPoint and Patient Clinical Systems
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
