Job summary
Are you a dedicated, proactive individual looking for a new opportunity to develop your clinical management/leadership skills within a multi-discipline setting? Want to live in the youngest city in Europe? Truly cosmopolitan with a diverse population of over 1.1 million, Birmingham has the largest open space in Europe and fantastic network links to the rest of the UK.
We have an exciting opportunity for you in our Intermediate Care Group within Birmingham Community Health Care NHS Foundation Trust, the largest community trust in the country. This is a newly created post and a fantastic opportunity for a Clinical Service Manager who wants to be part of developing a new management team, focused on delivering safe, high-quality care in the community with the aim of supporting hospital avoidance. Portfolio will include the Care Co-ordination Centre and UCR team as well as being closely aligned with the Birmingham and Solihull Integrated Care System and West Midlands Ambulance Service.
It is important to us as a team that our management practice and delivery of care reflects the core values of our organisation and that we are caring, open, respectful, responsible, and inclusive and support the Division in being a 'Great Place to Work'.
You will be responsible for clinical service management, utilising clinical expertise to oversee the quality and clinical effectiveness of the services working with the Service Manager to contribute to overall performance of the Group.
Main duties of the job
The post holder will oversee the clinical effectiveness of the service(s) overseeing the Service(s) response to Complaints, Patient Experience and Staff Survey feedback. This information will be used by the post holder, in parallel with Incident, Safety, Safeguarding, ECI, clinical harms and the outcomes from clinical forum, to ensure the service delivers high quality and effective care.
The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload and waiting time performance for service(s) listed in Appendix 1. The postholder will support on Cost Improvement Schemes for their respective areas, as well as ensuring service delivery is maintained within the set budget for respective Service(s) providing clinical expertise and leadership when delivering these. Where required the post holder will support to the development of business cases and continued transformation/improvement of service(s). The post holder will lead on the recruitment and retention of the clinical workforce across the respective services.
In addition, the post holder will act as a point of escalation for staff within the service to ensure smooth delivery patient care and of service(s) as well as addressing any operational issues impacting on service deliverability.
About us
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IMPORTANT
- Please ensure you check your TRAC account regularly as this is how we will communicate with you during the shortlisting and selection process.
- Please ensure all sections of the application form are completed fully. Please particularly ensure that you provide full details of all referees including BUSINESS EMAIL ADDRESS, telephone contact details and postal address
Be Part of Our Team...
Birmingham Community Healthcare NHS Foundation Trust (BCHC) has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people, parents and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehabilitation Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for better care and healthier communities, we want to hear from you.
Job description
Job responsibilities
For further details on the main responsibilities, please see the attached job description and person specification
Job description
Job responsibilities
For further details on the main responsibilities, please see the attached job description and person specification
Person Specification
Qualifications
Essential
- Degree level education or equivalent experience
- Membership/Registration of relevant professional body
- Evidence of / continuous professional development
Experience
Essential
- Significant clinical experience in relevant professional area
- Significant relevant experience working at senior management level
- Significant relevant experience of and exposure to performance setting and monitoring
- Significant experience of managing budgets within financial constraints/targets
- Significant experience of line f managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
- Experience in identifying education and training needs of staff, supporting them in their professional development
- Experience of managing budgets
Skills
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Comprohensive understanding of quality agenda for NHS
- Excellent organisational skills,
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Process mapping skills
- Knowledge of workforce planning, recruitment and retention
Personal
Essential
- Self motivated
- Ability to prioritise and meet tight deadlines
- Willingness to learn and share knowledge
- Proven leadership skills; strong, inclusive leadership style
Other
Desirable
- Ability to be independently mobile to travel across the Trust area
Person Specification
Qualifications
Essential
- Degree level education or equivalent experience
- Membership/Registration of relevant professional body
- Evidence of / continuous professional development
Experience
Essential
- Significant clinical experience in relevant professional area
- Significant relevant experience working at senior management level
- Significant relevant experience of and exposure to performance setting and monitoring
- Significant experience of managing budgets within financial constraints/targets
- Significant experience of line f managing staff/teams
- Experience in preparing reports to be presented to senior level stakeholders and committees
- Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
- Experience in identifying education and training needs of staff, supporting them in their professional development
- Experience of managing budgets
Skills
Essential
- Knowledge of local health economy
- Knowledge of current NHS Framework
- Comprohensive understanding of quality agenda for NHS
- Excellent organisational skills,
- Ability to work on own initiative without frequent supervision
- Excellent interpersonal skills and ability to build rapport and credibility with clinical and managerial Teams
- Process mapping skills
- Knowledge of workforce planning, recruitment and retention
Personal
Essential
- Self motivated
- Ability to prioritise and meet tight deadlines
- Willingness to learn and share knowledge
- Proven leadership skills; strong, inclusive leadership style
Other
Desirable
- Ability to be independently mobile to travel across the Trust area
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
