Herefordshire and Worcestershire Health and Care NHS Trust

Community Healthcare Assistant

This job is now closed

Job summary

We are looking for a caring, motivated Healthcare Support Worker to join our friendly multidisciplinary team, providing care to patients in their own homes and residential care settings.

The Role

You will:

Carry out independent visits to patients in the community.

Deliver high-quality, person-centred care.

Work closely with nurses, therapists and other members of the multidisciplinary team.

Monitor and report changes in patients' conditions.

What We're Looking For

A wide range of healthcare support skills.

Ability to work independently and as part of a team.

Good communication and organisational skills.

Ability to meet the travel requirements of the role and willingness to travel across the Droitwich, Ombersley and Rural patch.

Working Hours

This is a 7-day service with shifts starting at 7:30 am, 9:00 am or 10:30 am. The latest finish time is 6:30 pm, including weekend and bank holiday working on a rota basis.

If you enjoy community working and making a difference to patients' lives, we'd love to hear from you.

Please note the Trust will not routinely provide sponsorship to work for this role. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

As a Band 3 Healthcare Support Worker within the team, you will provide high-quality, person-centred care to patients in their own homes, supporting them to maintain their independence and wellbeing. Working under the direction of registered nurses, you will assist with personal care, monitoring and recording observations, wound care, catheter care, simple dressings, and other delegated clinical tasks. You will identify and report changes in patients' conditions, maintain accurate clinical records, and contribute to care planning. The role involves travelling between patients' homes, working collaboratively with the wider multidisciplinary team, and promoting dignity, respect and patient choice always. You will also support health promotion, infection prevention and ensure equipment is used safely in line with Trust policies.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

02 September 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-2593

Job locations

Droitwich Medical Centre

Ombersley Street East

DROITWICH

Worcestershire

WR9 8RD

United Kingdom

Job description

Job responsibilities

For full details of the duties and criteria please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria please refer to the job description and person specification attached.

Person Specification

Additional Criteria

Essential

I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential

Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Knowledge

Essential

Basic knowledge of physical/ mental health conditions
A level of understanding of rehabilitation

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to use IT confidently and competently in daily work
Good numeracy skills
Aptitude for promoting independence
Ability to cope with difficult/emotionally distressing/ challenging situations
Able to work autonomously and as part of a team
Good organisational and time management skills
Good observational skills
Ability to work without direct supervision and able to use own initiative

Experience

Essential

Experience of working with older adults in a health/social care setting

Desirable

Community experience of older adults with physical and/or mental health problems
Experience of working in a rehabilitation or general medical setting
Experience of working and liaising with staff from different disciplines
Experience of medication administration

Person Specification

Additional Criteria

Essential

I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential

Level 3 qualification (e.g. NVQ 3, A-level) in Care or equivalent qualification or experience or Level 2 qualification (e.g. NVQ2, GCSE Grade A-C) in Care and will be expected to undertake the relevant Level 3 qualification on appointment to post
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Knowledge

Essential

Basic knowledge of physical/ mental health conditions
A level of understanding of rehabilitation

Skills & Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats
Ability to use IT confidently and competently in daily work
Good numeracy skills
Aptitude for promoting independence
Ability to cope with difficult/emotionally distressing/ challenging situations
Able to work autonomously and as part of a team
Good organisational and time management skills
Good observational skills
Ability to work without direct supervision and able to use own initiative

Experience

Essential

Experience of working with older adults in a health/social care setting

Desirable

Community experience of older adults with physical and/or mental health problems
Experience of working in a rehabilitation or general medical setting
Experience of working and liaising with staff from different disciplines
Experience of medication administration

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Droitwich Medical Centre

Ombersley Street East

DROITWICH

Worcestershire

WR9 8RD

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Droitwich Medical Centre

Ombersley Street East

DROITWICH

Worcestershire

WR9 8RD

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)