Herefordshire and Worcestershire Health and Care NHS Trust

Healthcare Assistant

This job is now closed

Job summary

Are you motivated, enthusiastic and want to make a real difference to patient care?

Athelon Ward is a 14 bedded, mixed gender Acute Mental Health ward situated in Worcester and part of the provision of acute inpatient services across Herefordshire and Worcestershire. It is a vital service for supporting those with acute mental health difficulties of varying complexities.

Athelon Ward has recently relocated to Worcester resulting in a new, therapeutic ward environment to enhance patient experience, and improve ward safety. There are exciting opportunities for staff to be involved in collaborative work with patients to improve their experiences and promote a culture of care. Making Every Day Better for patients, staff, service users and carers is the responsibility of all of us and we want to embed a culture within the organisation that encourages and supports the drive to improve what we do. All staff whatever their role, level or responsibility will be encouraged and supported to do their job well.

Athelon operates a rotational shift pattern system over 24 hours / seven-day period.

Please note the Trust will not routinely provide sponsorship to work for this role. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

We are currently looking for dynamic, caring, and innovative health care assistants to make a genuine difference to patients, and their families, throughout their inpatient journey.

You will assist the nursing team in maintaining high standards of patient care, ensuring patients individuality and privacy are maintained at all times. You will assist and participate in activities to meet occupation and psychological needs of the patients in your care.

As an organisation we live by and pride ourselves by our organisational values, which are that we are Caring Ambitious Responsive Empowering Supportive.

We pride ourselves on providing high quality person centred care in an inclusive and individualised manner, and are looking to make further improvement to the patient experience.

We pride ourselves in providing outstanding care to patients across Herefordshire and Worcestershire. We will provide you with resources to develop and progress a long-term career as well as flexibility, continual professional development, regular supervision and a wide range of wellbeing and support.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

26 August 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year pro rata for part time

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-2585

Job locations

Athelon Ward, Elgar Unit

Newtown Hospital

Newtown Road

Worcester

Worcestershire

WR5 1JG

United Kingdom

Job description

Job responsibilities

Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.

To adhere to professional confidentiality standards.

To act in a manner to respect the customs, individuality, values, sexuality and spiritual beliefs, actively supporting the individual to fulfil these.

Maintain high standards of patient care ensuring all patients individuality, dignity and privacy is always maintained.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Behave consistently with the values and beliefs of the organisation and promote these on day to day basis.

To adhere to professional confidentiality standards.

To act in a manner to respect the customs, individuality, values, sexuality and spiritual beliefs, actively supporting the individual to fulfil these.

Maintain high standards of patient care ensuring all patients individuality, dignity and privacy is always maintained.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Manual handling of patients, using lifting aids.
Experience of working in a care environment.

Knowledge

Essential

Good written and verbal English skills.
Can demonstrate an understanding of how to promote independence and facilitate learning in others.

Desirable

Ability to demonstrate knowledge of MHA issues.

Additional Criteria

Essential

I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Skills and Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats.
Treat patients with respect and dignity.
Ensure that own actions support equality, diversity, rights and quality.
Ability to follow a clear instruction and feed back to senior staff.
Good basic hygiene skills (e.g. food handling, hand washing, etc.).
Ability to work as part of a team, as well as on own initiative.
Able to work with minimal supervision.
Maintain confidentiality at all times.

Qualifications

Essential

Vocational qualification level 3 or equivalent / level 2 qualification in care and willing to undertake relevant level 3 qualification upon appointment, or equivalent qualification or experience.
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
Management of Actual and Potential Aggression (MAPA) training.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Person Specification

Experience

Essential

Manual handling of patients, using lifting aids.
Experience of working in a care environment.

Knowledge

Essential

Good written and verbal English skills.
Can demonstrate an understanding of how to promote independence and facilitate learning in others.

Desirable

Ability to demonstrate knowledge of MHA issues.

Additional Criteria

Essential

I understand that the Trust will not routinely provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Skills and Abilities

Essential

Ability to communicate clearly and effectively in English in both verbal and written formats.
Treat patients with respect and dignity.
Ensure that own actions support equality, diversity, rights and quality.
Ability to follow a clear instruction and feed back to senior staff.
Good basic hygiene skills (e.g. food handling, hand washing, etc.).
Ability to work as part of a team, as well as on own initiative.
Able to work with minimal supervision.
Maintain confidentiality at all times.

Qualifications

Essential

Vocational qualification level 3 or equivalent / level 2 qualification in care and willing to undertake relevant level 3 qualification upon appointment, or equivalent qualification or experience.
Will be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust
Management of Actual and Potential Aggression (MAPA) training.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Athelon Ward, Elgar Unit

Newtown Hospital

Newtown Road

Worcester

Worcestershire

WR5 1JG

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Athelon Ward, Elgar Unit

Newtown Hospital

Newtown Road

Worcester

Worcestershire

WR5 1JG

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)