Herefordshire and Worcestershire Health and Care NHS Trust

Senior Digital System Configuration Lead

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Job summary

We are looking for an experienced Senior Digital Systems Configuration Lead to play a key role in shaping the future of healthcare technology across Hereford & Worcester.

You will lead the optimisation & ongoing development of our clinical systems, working with clinical, operational & digital teams to ensure our systems support safe, effective & efficient patient care while driving continuous improvement.

Our analogue-to-digital ambitions are significant, with programmes underway to optimise our EPRs, introduce a patient portal & improve access to the right data at the right time. You will help shape how solutions are designed, developed & used across the Trust.

Leading a skilled team of configuration specialists, you will influence & help deliver our large-scale digital transformation programmes that directly support frontline services & improve outcomes for patients.

This is a full-time position of 37.5 hours per week, Monday to Friday, with a mixture of onsite & remote working.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Main duties of the job

As the Senior Digital Systems Configuration Lead, you will lead the Trust's clinical systems configuration function, overseeing the design, build, testing & implementation of configuration changes across a range of digital clinical systems.

Working closely with clinical, operational & digital teams, you will ensure systems remain aligned to service requirements, supporting the delivery of safe, effective & efficient patient care.

You will be responsible for managing & prioritising configuration activity, coordinating system upgrades & releases, maintaining standards & processes, monitoring supplier performance & ensuring changes are delivered in line with agreed timescales & governance requirements.

The role also includes line management of configuration specialists, supporting digital projects & programmes, identifying opportunities for service improvement & providing expert advice on system configuration, workflows, data standards & best practice.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

02 July 2026

Pay scheme

Agenda for change

Band

Band 8a

Salary

£57,528 to £64,750 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9798-2418

Job locations

1 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

United Kingdom

Job description

Job responsibilities

As the Trust's configuration lead, you will provide expert leadership, guidance, development & support of digital clinical systems.

You will be responsible for establishing & maintaining standards, policies & processes, ensuring solutions are delivered in line with clinical safety, information governance & organisational requirements.

The successful candidate will have significant experience of configuring & supporting complex clinical systems, excellent stakeholder management skills & the ability to translate clinical & operational requirements into effective digital solutions.

You will be comfortable working in a fast-paced environment, managing competing priorities & building strong relationships with clinical teams, operational services, suppliers & digital colleagues to deliver positive outcomes for patients and staff.

Above all, we are looking for someone who shares our CARES values and is passionate about using digital technology to improve outcomes for patients & staff.

For full details of the duties and criteria please refer to the job description and person specification attached.

Job description

Job responsibilities

As the Trust's configuration lead, you will provide expert leadership, guidance, development & support of digital clinical systems.

Above all, we are looking for someone who shares our CARES values and is passionate about using digital technology to improve outcomes for patients & staff.

For full details of the duties and criteria please refer to the job description and person specification attached.

Person Specification

Experience

Essential

Extensive experience of the Support, Management, Configuration & Build of EPR systems.
Experience of direct line management and role management and skilled in delivering results through managing others.
Experience of operational service delivery to recognised and accredited principles within organisational settings.
Proven experience in the architecting of solutions in complex pan-organisation environments.
Proven track record of delivery as a technical specialist.
Experience of working with third party organisations and delivery of programmes and/or outsourcing.
Experience of use of determining roles and responsibilities in the delivery of EPR systems.

Qualifications

Essential

Educated to Masters level in relevant subject, or equivalent level of experience of working at a similar level in specialist or Health Informatics area.
Evidence of continued professional development.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Person Specification

Experience

Essential

Extensive experience of the Support, Management, Configuration & Build of EPR systems.
Experience of direct line management and role management and skilled in delivering results through managing others.
Experience of operational service delivery to recognised and accredited principles within organisational settings.
Proven experience in the architecting of solutions in complex pan-organisation environments.
Proven track record of delivery as a technical specialist.
Experience of working with third party organisations and delivery of programmes and/or outsourcing.
Experience of use of determining roles and responsibilities in the delivery of EPR systems.

Qualifications

Essential

Educated to Masters level in relevant subject, or equivalent level of experience of working at a similar level in specialist or Health Informatics area.
Evidence of continued professional development.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

1 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

1 Kings Court

Charles Hastings Way

Worcester

Worcestershire

WR5 1JR

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)