Herefordshire and Worcestershire Health and Care NHS Trust

Administrator

This job is now closed

Job summary

We are looking for two part time Administrator to join our dedicated 0 - 19 Public Health Nursing team, which includes Health Visitors, School Nurses, Community Health Practitioners and School Health Support Workers.

Post 1 Monday, Tuesday, Wednesday (22.5 hours)

Post 2 Thursday and Friday (15 hours)

Working hours will be agreed with the successful candidate, with shifts to be completed between 8am and 5pm.

These are permanent posts to be based at Catshill Clinic, where free staff parking is available. Full induction and training will be provided.

As part of our administrative team, you will support the Bromsgrove locality on a daily basis, with occasional remote support for other localities across the county. You will be joining a service that prides itself on delivering outstanding care to children, young people and families across Worcestershire.

We offer a supportive environment with opportunities for long term career development, ongoing professional learning, flexibility, and a wide range of wellbeing resources.

If you would like an informal conversation about whether this role is right for you, please contact the Recruiting Manager using the details provided at the top right of this advert.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry.

Main duties of the job

Day to day work will include managing a generic mailbox, processing statutory and health notifications, data inputting, collating information, updating patient records on Rio, dealing with telephone calls and other tasks as set out in the job description. Applicants will be expected to have good interpersonal and IT skills and be willing to learn and develop within the team.

The role is busy and varied and requires the post holder to have a flexible approach and a calm, professional manner. The ability to work accurately whilst multi-tasking is essential. A can-do attitude and excellent customer service skills are a must.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

08 June 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

C9798-2347

Job locations

Catshill Clinic

17 The Dock

Catshill

Bromsgrove

Worcestershire

B61 0NJ

United Kingdom

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

Knowledge of office procedures.
Working knowledge of Microsoft Office: Word, Excel, Outlook.
Understanding of the Data Protection Act and NHS Code of Confidentiality.

Qualifications

Essential

Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of entry.

Skills and Abilities

Essential

Ability to challenge poor behaviour.
Role modelling good behaviour.
A positive attitude and able to act on feedback.
Ability to praise and be supportive to others.
Ability to communicate clearly and effectively in English in both verbal and written formats.
Standard IT skills these will be tested at interview.
Good organisational skills.

Experience

Essential

Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience)

Desirable

Previous relevant NHS experience.

Person Specification

Knowledge

Essential

Knowledge of office procedures.
Working knowledge of Microsoft Office: Word, Excel, Outlook.
Understanding of the Data Protection Act and NHS Code of Confidentiality.

Qualifications

Essential

Educated to academic Level 3 (e.g.: A-Level, NVQ3, OCR/RSA3, City and Guilds 3) in a Business/ Administration related subject or Educated to academic Level 2 (e.g. GCSE Grade A-C) with considerable recent NHS administrative experience and will be expected to undertake the relevant level 3 qualification on appointment to post.
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Additional Criteria

Essential

I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of entry.

Skills and Abilities

Essential

Ability to challenge poor behaviour.
Role modelling good behaviour.
A positive attitude and able to act on feedback.
Ability to praise and be supportive to others.
Ability to communicate clearly and effectively in English in both verbal and written formats.
Standard IT skills these will be tested at interview.
Good organisational skills.

Experience

Essential

Recent, relevant Administrative/Secretarial experience (usually demonstrated by a minimum of 2 years experience)

Desirable

Previous relevant NHS experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Catshill Clinic

17 The Dock

Catshill

Bromsgrove

Worcestershire

B61 0NJ

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Catshill Clinic

17 The Dock

Catshill

Bromsgrove

Worcestershire

B61 0NJ

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)