Herefordshire and Worcestershire Health and Care NHS Trust

Senior Administrator/Administration Manager

The closing date is 14 June 2026

Job summary

This post is only open to current employees of the Trust.

An exciting opportunity has arisen for a lead admin position within our countywide MSK physiotherapy team. Suitable for someone with prior experience as an administrator & with a proven track record of effectively leading a team. You would be fully supported by the MSK physiotherapy leadership team to embark on this new and evolving opportunity which will be pivotal to shaping the future of our services.

Hours of work - 37.5 Monday-Friday (flexible working opportunities considered). There will be an expectation to travel to different sites across the country on occasion (our main clinics being based in Evesham, Malvern, Droitwich and Bromsgrove). Your main base can be negotiated upon appointment to the post.

This is a fixed term post to provide cover for absence for specific purpose that we anticipate will be required for 8 months. We reserve the right to end this contract sooner with appropriate notice.

You must have read and understood the terms of the Trusts secondment policy and gained permission from your Line Manager to undertake the secondment before applying.

Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Main duties of the job

You will be responsible for overseeing the smooth running of our services and ensuring clinics are booked appropriately.You will engage regularly with your admin colleagues and oversee the workload distribution across the countywide teams.You will also be expected to liaise regularly with the leadership team and support with new initiatives and projects.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

27 days leave plus bank holidays, increasing up to 33 days with long service
Generous NHS pension and enhanced pay when you work unsocial hours
Flexible and agile working opportunities
Great maternity, paternity, and adoption support
Wide range of supportive staff networks
Health and wellbeing opportunities

If you would like to know more, please visit our website.

We encourage you to read the attached applicant guidance notes.

Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

Date posted

29 May 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year pro rata for part time

Contract

Secondment

Duration

8 months

Working pattern

Full-time, Part-time, Flexible working

Reference number

C9798-2324

Job locations

Droitwich Medical Centre

Ombersley Street East

DROITWICH

Worcestershire

WR9 8RD

United Kingdom

Job description

Job responsibilities

Oversee the countywide MSK Physiotherapy Team delegating duties appropriately and ensuring clinics run smoothly.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Job description

Job responsibilities

Oversee the countywide MSK Physiotherapy Team delegating duties appropriately and ensuring clinics run smoothly.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

Person Specification

Knowledge

Essential

Knowledge of a wide range of administrative and secretarial procedures and systems.
Extensive knowledge of Microsoft Packages.
Understanding of the Data Protection Act and NHS Code of Confidentiality

Skills & Abilities

Essential

Ability to challenge poor behaviour.
Role modelling good behaviour.
Manages own workload and able to work independently as well as part of a team.
A positive attitude with the ability to act on feedback.
Ability to praise and be supportive to others.
Ability to communicate clearly and effectively in English in both verbal and written formats.
Ability to deal with non-routine issues such as problem-solving for an area of work or develop alternative or additional procedures.
Advanced keyboard skills Touch Typing, Audio Typing and Minute taking.
Numerate.

Additional Criteria

Essential

Willingness to commit to continuing professional development.
Professional manner as a representative of the Trust.
Tact and discretion for dealing with confidential information.
Ability to meet the travel requirements of the role.
I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential

Educated to vocational level 3 in Business Administration OR equivalent qualification and/or experience
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

Significant recent Administrative/Secretarial experience.
Supervision/management of staff.
Arranging meetings, agendas and minute taking experience.

Person Specification

Knowledge

Essential

Knowledge of a wide range of administrative and secretarial procedures and systems.
Extensive knowledge of Microsoft Packages.
Understanding of the Data Protection Act and NHS Code of Confidentiality

Skills & Abilities

Essential

Ability to challenge poor behaviour.
Role modelling good behaviour.
Manages own workload and able to work independently as well as part of a team.
A positive attitude with the ability to act on feedback.
Ability to praise and be supportive to others.
Ability to communicate clearly and effectively in English in both verbal and written formats.
Ability to deal with non-routine issues such as problem-solving for an area of work or develop alternative or additional procedures.
Advanced keyboard skills Touch Typing, Audio Typing and Minute taking.
Numerate.

Additional Criteria

Essential

Willingness to commit to continuing professional development.
Professional manner as a representative of the Trust.
Tact and discretion for dealing with confidential information.
Ability to meet the travel requirements of the role.
I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesnt guarantee sponsorship at point of expiry.

Qualifications

Essential

Educated to vocational level 3 in Business Administration OR equivalent qualification and/or experience
I understand that I will be asked to provide original certificates to verify my qualifications at point of offer.

Experience

Essential

Significant recent Administrative/Secretarial experience.
Supervision/management of staff.
Arranging meetings, agendas and minute taking experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Droitwich Medical Centre

Ombersley Street East

DROITWICH

Worcestershire

WR9 8RD

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)

Employer details

Employer name

Herefordshire and Worcestershire Health and Care NHS Trust

Address

Droitwich Medical Centre

Ombersley Street East

DROITWICH

Worcestershire

WR9 8RD

United Kingdom

Employer's website

https://www.hacw.nhs.uk/careers (Opens in a new tab)