Coventry and Warwickshire Partnership Trust

Medical Secretary (Internal)

The closing date is 24 July 2025

Job summary

Secondment to end March 2026

Are you a compassionate team player with a passion for supporting clinical teams and delivering exceptional service? We are looking for a highly organisedMedical Secretary to join our Children & Young Peoples support services team to provide vital administrative support to consultants, junior doctors, and healthcare staff.

The role is based at Orchard House in Leamington Spa with cross cover to Railings site, Rugby. The ability to travel independently between the sites is a requirement of the role with some home working to fit flexibly into the working week if preferred. Travel between sites during the working day will be reimbursed via e-expenses.

We are a team committed to excellence, respect, and integrity. As a key first point of contact, you will help ensure smooth day-to-day work, manage clinics and correspondence, and coordinate a wide range of tasks.

Working collaboratively with the Senior Admin Lead and wider admin team, you'll offer support to junior staff, uphold confidentiality, and support the consistent delivery of high-quality patient care.

Main duties of the job

Deliver a professional and confidential secretarial service to medical staff

Manage diaries, clinic bookings, and patient follow-up appointments

Assist the Senior Admin Lead in coordinating work to support staff to ensure efficient workflow

Liaise with patients, service users, and stakeholders in a compassionate and respectful manner

Support the coordination of medical rotas and meetings

Handle sensitive information with the utmost integrity and discretion

About us

At Coventry and Warwickshire Partnership NHS Trust (CWPT), we deliver a wide range of physical, mental health, learning disability and autism services, and are proud to serve communities across Coventry, Warwickshire and beyond.

We put 'people at our heart'; this ethos is at the centre of everything we do and how we do it. We care for our staff and colleagues as much as they care for others and offer a wide range of benefits and development opportunities.

  • generous annual leave entitlement which increases during your time with us
  • excellent learning and development opportunities, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring, and much more
  • salary sacrifice schemes for lease car/ vehicle, Cycle to Work, home and electronics, gym membership and more
  • discounts with a range of retailers, restaurants and entertainment venues through our Employee Assistance Programme and NHS discount schemes
  • wellbeing support, including an in-house counselling service, external helpline and more
  • staff networks and support group

We're always on the lookout for people who share our passion for improving the lives and wellbeing of people in our community, as well as our values of compassion, collaboration, excellence, integrity and respect.

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

444-7354695-CH

Job locations

Orchard House, Leamington & Railings Site Rugby

Radford Road

Leamington Spa

CV31 1JQ


Job description

Job responsibilities

Experience in a medical secretary or similar admin role

Excellent communication, organisational and IT skills

Ability to work independently, prioritise tasks, and use initiative

A flexible, collaborative, and patient-focused approach

Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.

For an informal discussion please contact Sian Hooper Senior Admin Lead

Sian.hooper@covwarkpt.nhs.uk

Job description

Job responsibilities

Experience in a medical secretary or similar admin role

Excellent communication, organisational and IT skills

Ability to work independently, prioritise tasks, and use initiative

A flexible, collaborative, and patient-focused approach

Join us and make a real difference in an environment that values compassion, teamwork, and continuous improvement.

For an informal discussion please contact Sian Hooper Senior Admin Lead

Sian.hooper@covwarkpt.nhs.uk

Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 3
  • QCF Customer Service Level 3
  • QCF Team Leading Level 2 / First Line Management Level 3

Experience

Essential

  • Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment
  • Experience of working in a supervisory role and delegating work
  • Medical secretarial experience

Other

Essential

  • Ability to travel to multiple sites
Person Specification

Qualifications

Essential

  • Good General Education (eg. GCSE English and Maths A-C)
  • QCF Business Administration Level 3
  • QCF Customer Service Level 3
  • QCF Team Leading Level 2 / First Line Management Level 3

Experience

Essential

  • Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
  • Experience of working in a busy office / customer care environment
  • Experience of working in a supervisory role and delegating work
  • Medical secretarial experience

Other

Essential

  • Ability to travel to multiple sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Orchard House, Leamington & Railings Site Rugby

Radford Road

Leamington Spa

CV31 1JQ


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Coventry and Warwickshire Partnership Trust

Address

Orchard House, Leamington & Railings Site Rugby

Radford Road

Leamington Spa

CV31 1JQ


Employer's website

https://www.covwarkpt.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Manager

Jo Guise

jo.guise@covwarkpt.nhs.uk

07717800233

Details

Date posted

17 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year per annum

Contract

Secondment

Working pattern

Full-time

Reference number

444-7354695-CH

Job locations

Orchard House, Leamington & Railings Site Rugby

Radford Road

Leamington Spa

CV31 1JQ


Supporting documents

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