Job summary
Admin Team Coordinator, Band 4, Permanent full-time (37.5 hours) based at Brooklands
Coventry and Warwickshire Partnership NHS Trust has an exciting opportunity now available and we are looking for an enthusiastic, self-motivated, dynamic individual with excellent communication and organisational skills to apply for the role of Admin Team Coordinator based at Brooklands.
Main duties of the job
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
The post holder will need to manage and co-ordinate the administrative staff functions in the provision of a comprehensive administration & data co-ordination support service, supporting the Senior Admin Lead. You will be acutely aware of maintaining confidentiality and you will be used to managing many competing priorities on a daily basis. We are looking for individuals with a positive approach to change who are supportive of service improvements.
About us
We are looking for an enthusiastic, dynamic individual to line manage admin staff within Coventry Support Service.
Key responsibilities include developing processes to make them more efficient and streamlined. Working in partnership with service leads and admin staff to agree changes to systems and process therefore excellent communication skills are required. Working closely with other Admin Team Co-ordinators to share best practice and supporting the Senior Admin Lead and Support Service Leads. A high level of confidentiality will be required and you will be used to managing many competing priorities on a daily basis.
The role is pivotal in managing admin support across the Coventry hub, therefore you need to be competent in delivering advice and support to staff.
You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary and plan and manage a range of complex duties, organise own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.
Job description
Job responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
The role is pivotal in line managing ward clerk staff across the site; therefore it is essential you have previous experience line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise your own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.
You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them.
This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.
Job description
Job responsibilities
For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.
The role is pivotal in line managing ward clerk staff across the site; therefore it is essential you have previous experience line managing staff and you also need to be competent in delivering advice and support to staff. You will be expected to use your own initiative and able to work unsupervised, undertaking specific project work as necessary. You will be expected to plan and manage a range of complex duties, organise your own work and that of others to meet deadlines and respond professionally to enquires both internally and externally to the organisation.
You must be able to build effective working relationships, be approachable and accessible to support the Senior Admin Lead in terms of effective management/use of admin support, buildings and the provision of services from them.
This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue a management career in the NHS.
Person Specification
Qualifications
Essential
- Good General Education English & Maths A-C
- QCF Business Administration Level 3
- QCF Customer Service Level 3
- QCF Team Leading Level / First Line Management Level 3
Knowledge and Skills
Essential
- Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other's workload and use own initiative
- Excellent organisation skills and ability to multitask
- Excellent knowledge and understanding of reception / office procedures
- Ability to problem solve and deal professionally with complaints
- Understand confidentiality and apply the principles in every day working practice
Experience
Essential
- Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Experience of working in a supervisory / line management role and delegating work
Personal Attributes
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Ability to work from home where applicable
- Ability to travel to multiple sites
Person Specification
Qualifications
Essential
- Good General Education English & Maths A-C
- QCF Business Administration Level 3
- QCF Customer Service Level 3
- QCF Team Leading Level / First Line Management Level 3
Knowledge and Skills
Essential
- Articulate with excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Advanced keyboard / IT skills
- Ability to manage and prioritise own and other's workload and use own initiative
- Excellent organisation skills and ability to multitask
- Excellent knowledge and understanding of reception / office procedures
- Ability to problem solve and deal professionally with complaints
- Understand confidentiality and apply the principles in every day working practice
Experience
Essential
- Competent working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment
- Experience of working in a supervisory / line management role and delegating work
Personal Attributes
Essential
- Work effectively and flexibly as part of a team to meet the needs of the services
- Confident in dealing with people at all levels
- Ability to work from home where applicable
- Ability to travel to multiple sites
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
