Job summary
JOB SUMMARY:
To provide and maintain a flexible, dedicated, comprehensive frontline support service to the staff and patients and provide a support service to other departments of the Trust. This involves undertaking a wide range of duties including moving and handling that enable the clinical and non-clinical departments to function effectively.
Main duties of the job
DUTIES AND RESPONSIBILITIES
The post holder will work as part of a team to provide an efficient Portering service to the Trust.
To provide and to contribute to a first-class customer care service to all users of the Trust.
To undertake driving duties in a Trust tail-lift vehicle, to enable the collection of various waste streams and dirty linen from areas of the Trust premises.
To transfer furniture and assist in relocating equipment during office relocations and or new developments.
To collect bagged/caged linen/laundry from designated locations as in agreed schedules. This includes soiled and infected linen.
To undertake refuse collections of clinical, household, confidential and specialist waste.
About us
Additional information
BTH is part of the Lancashire & South Cumbria NHS Collaborative, therefore all roles will be required to support system wide working across the Lancashire & South Cumbria regions.
GENERAL REQUIREMENTS
Quality
Each member of staff is required to ensure that:
a) The patient and customer are always put first;
b) That in all issues, the patient/customer requirements are met and all staff contribute fully to achieving the Trust's corporate goals and objectives;
c) That all staff hold themselves personally responsible for the quality of their work and therefore seek to attain the highest standards achievable within their knowledge, skills and resources available to them in furtherance of the Trust's Vision and in embedding the organisation's Values.
Confidentiality
Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and for complying with all the requirements of the Data Protection Act whilst carrying out the duties of the post. Any breaches in confidentiality will be dealt with by the Trust Disciplinary Procedure and may result in dismissal.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
The post holder will work as part of a team to provide an efficient Portering service to the Trust.
To provide and to contribute to a first-class customer care service to all users of the Trust.
To undertake driving duties in a Trust tail-lift vehicle, to enable the collection of various waste streams and dirty linen from areas of the Trust premises.
To transfer furniture and assist in relocating equipment during office relocations and or new developments.
To collect bagged/caged linen/laundry from designated locations as in agreed schedules. This includes soiled and infected linen.
To undertake refuse collections of clinical, household, confidential and specialist waste.
To transfer furniture and equipment for disposal.
Undertake driving duties as necessary in accordance with service needs, occasional off-site local driving is required.
To undertake daily vehicle checks and report faults.
To ensure refuelling of vehicle is undertaken as and when required.
Ensure that the expectations of service users are met through the compliance with the Portering Service Standards.
Attend training as required to meet statutory and service needs within the Portering Service.
To be responsible for always wearing correct Personal Protective Equipment, provided by the Trust for own protection.
Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering Service Standards and induction training.
To attend incidents of fire in line with operational procedures.
Have responsibility for the safe and effective utilisation of equipment used by the Portering Service.
As directed, assist newly appointed porter/drivers during the local induction phase, in awareness and familiarisation of the services provided and the processes that enable the service to function effectively, safely, and securely.
The Portering Services operate throughout the year and as such the post-holder will be under a contractual obligation to work on National Public/Bank Holidays, if rostered to do so.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
The post holder will work as part of a team to provide an efficient Portering service to the Trust.
To provide and to contribute to a first-class customer care service to all users of the Trust.
To undertake driving duties in a Trust tail-lift vehicle, to enable the collection of various waste streams and dirty linen from areas of the Trust premises.
To transfer furniture and assist in relocating equipment during office relocations and or new developments.
To collect bagged/caged linen/laundry from designated locations as in agreed schedules. This includes soiled and infected linen.
To undertake refuse collections of clinical, household, confidential and specialist waste.
To transfer furniture and equipment for disposal.
Undertake driving duties as necessary in accordance with service needs, occasional off-site local driving is required.
To undertake daily vehicle checks and report faults.
To ensure refuelling of vehicle is undertaken as and when required.
Ensure that the expectations of service users are met through the compliance with the Portering Service Standards.
Attend training as required to meet statutory and service needs within the Portering Service.
To be responsible for always wearing correct Personal Protective Equipment, provided by the Trust for own protection.
Ensure compliance with written procedures for all aspects of Portering Services, these forming the basis of Portering Service Standards and induction training.
To attend incidents of fire in line with operational procedures.
Have responsibility for the safe and effective utilisation of equipment used by the Portering Service.
As directed, assist newly appointed porter/drivers during the local induction phase, in awareness and familiarisation of the services provided and the processes that enable the service to function effectively, safely, and securely.
The Portering Services operate throughout the year and as such the post-holder will be under a contractual obligation to work on National Public/Bank Holidays, if rostered to do so.
Person Specification
Education & Qualification
Essential
- Educated to basic numeracy and literacy
Experience and Knowledge
Desirable
- Previous portering experience
- Previous driving experience
Skills & Ability
Essential
- Physically Fit (some heavy lifting involved)
- Willingness to use equipment
- Using own initiative
- Ability to work as part of a team.
- Clean/tidy appearance.
- Punctuality/Good attendance record/Reliability
- Pleasant & courteous manner
- Full Driver's Licence
Person Specification
Education & Qualification
Essential
- Educated to basic numeracy and literacy
Experience and Knowledge
Desirable
- Previous portering experience
- Previous driving experience
Skills & Ability
Essential
- Physically Fit (some heavy lifting involved)
- Willingness to use equipment
- Using own initiative
- Ability to work as part of a team.
- Clean/tidy appearance.
- Punctuality/Good attendance record/Reliability
- Pleasant & courteous manner
- Full Driver's Licence
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
