Buckinghamshire Healthcare NHS Trust

Cardiology Booking Coordinator

The closing date is 01 October 2025

Job summary

The post holder will be required to work as part of a team providing a booking service to the cardiology department. This requires close liaison with consultants, patients, medical and nursing staff, physiologists and managers.

Main duties of the job

This is a multi-skilled and busy role with frequent requirements for concentration, where the work pattern can be unpredictable with regular interruptions. Handling of complex and sensitive information and the need for confidentiality is integral to the post. The post holder will require a working knowledge of IT systems, in addition to knowledge specific to cardiology. The role will include booking patients for out-patient clinics, diagnostic tests and handling GP, BHT clinician and patient queries. The post holder will be expected to work without direct supervision and will be expected to liaise and communicate as appropriate.

About us

Listen to why colleagues think we are a great place to work! -https://bit.ly/3DNEQfD

What does Buckinghamshire Healthcare NHS Trust offer you?

As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
We offer flexible and agile workingopportunities,alongside your NHS benefits ofgenerous annual leave entitlement, pension andaccess toNHS discount schemes.
We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

We'recommitted to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
As an employer, we aim to create a workplace where differences are valued, and colleagues treat one another with dignity and respect.
Greater diversity withinourBHT familyimprovespositive outcomes for the people and communities we serve.

What do we stand for?

Our vision is to provide outstanding care, support healthy communities and be a great place to work.
Our mission is to provide personal and compassionate care every time.
Our CARE values are collaborate, aspire, respect and enable.

Date posted

17 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum - pro rata for part time

Contract

Permanent

Working pattern

Full-time

Reference number

434-IM7378290

Job locations

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Job description

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

GCSE or equivalent in Maths and English language

EXPERIENCE

Essential

Experience of working within the NHS in a similar setting
Experience of booking appointments
Experience of working in an environment dealing with Highly confidential data

Desirable

Experience of and understanding of waiting list management

SKILLS, ABILITIES & KNOWLEDGE

Essential

Clear, concise verbal and written communication skills to enable liaison with multi-disciplinary team, patients and carers
Able to give 100% attention to detail when scheduling of appointments to prevent breaches of waiting list targets
Aware of confidentiality code of practice in relation to staff and patients
Ensure punctuality and reliability of self to ensure good relationship within the team

Desirable

Happy to work as part of a team
Able to work under pressure and deal with conflict situations to an amicable conclusion
Good communication skills at all levels and across a range of individuals including clinical staff and patients
Knowledge of Trust systems

SPECIAL CIRCUMSTANCES

Essential

Able to maintain a flexible approach to the role and duties

Desirable

Willing to travel between the 3 hospital sites within the trust

Person Specification

EDUCATION, QUALIFICATIONS & TRAINING

Essential

GCSE or equivalent in Maths and English language

EXPERIENCE

Essential

Experience of working within the NHS in a similar setting
Experience of booking appointments
Experience of working in an environment dealing with Highly confidential data

Desirable

Experience of and understanding of waiting list management

SKILLS, ABILITIES & KNOWLEDGE

Essential

Clear, concise verbal and written communication skills to enable liaison with multi-disciplinary team, patients and carers
Able to give 100% attention to detail when scheduling of appointments to prevent breaches of waiting list targets
Aware of confidentiality code of practice in relation to staff and patients
Ensure punctuality and reliability of self to ensure good relationship within the team

Desirable

Happy to work as part of a team
Able to work under pressure and deal with conflict situations to an amicable conclusion
Good communication skills at all levels and across a range of individuals including clinical staff and patients
Knowledge of Trust systems

SPECIAL CIRCUMSTANCES

Essential

Able to maintain a flexible approach to the role and duties

Desirable

Willing to travel between the 3 hospital sites within the trust

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Buckinghamshire Healthcare NHS Trust

Address

Stoke Mandeville Hospital

Mandeville Road

Aylesbury

HP21 8AL

Employer's website

https://careers.buckshealthcare.nhs.uk/ (Opens in a new tab)