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Milton Keynes University Hospital NHS Foundation Trust

Ward Clerk

The closing date is 30 December 2025

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Job summary

Ward Clerk

Department: Ward 16

Band 2 pro rata if part-time

Hours: 37.5 HOURS per week, all MKUH roles will be considered for flexible working

Ward 16 is a respiratory ward. We have a large team of doctors, nurses, and a therapy team, and we also work closely with other multidisciplinary teams. We are friendly, approachable and supportive and looking for a ward clerk to add to out team.

Interview date: 7 January 2025

We are unable to offer sponsorship for this role

Main duties of the job

We care We communicate We collaborate We contribute

"- NHS Survey, 2024'' Administrative and Clerical staff feel supported with flexible working at MKUH, reporting 6.82 out of 10, and a 76% feel strongly about approaching their managers regarding flexible working.

The role of the ward clerk is to support the nursing team in the delivery of safe effective care to the patient to be achieved by performing administrative tasks in a diligent, professional way in order to assist with the smooth running of the service.

Be able to admit, transfer, discharge patients using the electronic patient record.

About us

Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.

As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.

We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.

Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.

Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -

For further information about Milton Keynes please visit - Visit Milton Keynes

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

430-MED25-318A

Job locations

Ward 16 (Dept)

Milton Keynes

MK6 5LD


Job description

Job responsibilities

  • Greet all visitors to the unit in a friendly, helpful and courteous manner.
  • The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
  • To admit, transfer and discharge patients from the system using the electronic patient record.
  • To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
  • To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
  • Deal with and distribute incoming mail, checking and replying to ward emails.
  • Ensure all patients notes on the unit are maintained in good order with test results promptly and correctly filed.
  • Arrange outpatients appointments as required.
  • Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patients.
  • Organise hospital transport as requested.

Please refer to the job description for further details.

Job description

Job responsibilities

  • Greet all visitors to the unit in a friendly, helpful and courteous manner.
  • The undertaking of general organisation of paperwork and notes within the Unit to ensure an organized department.
  • To admit, transfer and discharge patients from the system using the electronic patient record.
  • To answer the telephone, taking and delivering messages in an appropriate and helpful manner. Manage Out-patients diary.
  • To liaise with staff from other departments in an effective manner to include the bed manager/medical records/divisional bleep holders as requested.
  • Deal with and distribute incoming mail, checking and replying to ward emails.
  • Ensure all patients notes on the unit are maintained in good order with test results promptly and correctly filed.
  • Arrange outpatients appointments as required.
  • Carry out procedures via the Trusts computer system for the admission, transfer and discharge of patients.
  • Organise hospital transport as requested.

Please refer to the job description for further details.

Person Specification

Qualifications and knowledge

Essential

  • Basic math's and English
  • Computer literate

Desirable

  • Knowledge of role

Experience

Desirable

  • Experience of working in the NHS
  • Previous ward Clerk experience
  • Office experience

Skills

Essential

  • Keyboard skills
  • Manual dexterity
  • Able to work under pressure
  • Able to multi task
  • Word/excel/spreadsheets etc

Personal and people development

Essential

  • Good time management skills
  • Supportive to ward staff
  • Able to share knowledge

Communication

Essential

  • Excellent communication skills
  • Self aware
  • Calm and reasonable
  • Approachable

Specific requirements

Essential

  • Able to perform the duties of the post with reasonable aids and adaptations
Person Specification

Qualifications and knowledge

Essential

  • Basic math's and English
  • Computer literate

Desirable

  • Knowledge of role

Experience

Desirable

  • Experience of working in the NHS
  • Previous ward Clerk experience
  • Office experience

Skills

Essential

  • Keyboard skills
  • Manual dexterity
  • Able to work under pressure
  • Able to multi task
  • Word/excel/spreadsheets etc

Personal and people development

Essential

  • Good time management skills
  • Supportive to ward staff
  • Able to share knowledge

Communication

Essential

  • Excellent communication skills
  • Self aware
  • Calm and reasonable
  • Approachable

Specific requirements

Essential

  • Able to perform the duties of the post with reasonable aids and adaptations

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Ward 16 (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer details

Employer name

Milton Keynes University Hospital NHS Foundation Trust

Address

Ward 16 (Dept)

Milton Keynes

MK6 5LD


Employer's website

https://www.mkuh.nhs.uk/working-at-mkuh (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Sarah Champion

sarah.champion@mkuh.nhs.uk

Details

Date posted

09 December 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

430-MED25-318A

Job locations

Ward 16 (Dept)

Milton Keynes

MK6 5LD


Supporting documents

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