Job summary
Support Services Assistant
Support Services Department
Band 2
Hours: Various Shifts
You can expect a warm welcome at Milton Keynes University Hospital, our staff are friendly and welcoming. We listen to each other and work together to embed our Trusts values and behaviours. At MKUH we appreciate our staff and reward them with an outstanding benefits package including:
- Free on-site parking
- Free tea and coffee
- Great flexible workingopportunities
- Discounted gym membership
- Lease car scheme
- Generous annual leave and pension scheme
- On site nursery (chargeable)
- Extensive staff health and well-being programme
Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significantinvestment, including new cancer and a new main entrance. We are proud to be rated good by the CQC. Visit our website to catch up on our latest news.
We are looking for individuals who are team players. Vacant posts as follows:
Support Services assistant, we are recruiting to various shifts:
Full time, including weekends, AM, PM & Night shifts.
1 X 37.5 hours
Rates of pay.
Monday till Friday £12.72p/h
Saturday£17.62p/h
Sunday £22.53 p/h
Interview date: 01/12/2025
Main duties of the job
We care We communicate We collaborate We contribute
"- NHS Survey, 2024'' 73.8% of this team would strongly recommend their organisation as an excellent place to work.
The successful applicants will carry out a variety of tasks with full training provided.
Aim of the role
About us
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a "Good" rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards - a new ward block featuring two 24-bed wards - and the recently approved Women and Children's Centre, set to open by 2030.
Visit our website to explore the latest news and opportunities at MKUH - News - Milton Keynes University Hospital -
For further information about Milton Keynes please visit - Visit Milton Keynes
Job description
Job responsibilities
Patient Movement
Transfer patients/visitors using appropriate equipment (wheelchairs, beds, trolleys) this may also include using Manual handling procedures such as Pat sliding techniques.
Movement of Deceased
Movement of deceased patients from clinical areas to the mortuary using clinical manual handling as necessary, duties include registration of details into Mortuary book and placement of deceased in relevant area within the mortuary facility.
Specimen Collection
Collect pathology specimens, containers and units of blood as and when required in accordance with safe handling procedures.
Laundry and Rubbish duties
Provide a laundry and rubbish service, using specialised equipment in line with the Trusts Waste Policy and Infection, Prevention and Control Manual.
Gas Cylinder Replacement
To replenish gas supply where required and to check the cylinder/regulators for leaks in accordance with defined procedures. Report all faults relating to medical gas cylinders/regulators in compliance with approved processes.
Fire alarm activations
Respond to fire alarm activations in accordance with the Trust procedures and to offer assistance during the incident, to ensure safety of staff, visitors and patients.
Cardiac Arrests & Major Incidents
Respond to calls of cardiac arrests and major incident to provide assistance to the medical staff, this may include, collection of equipment, specimen delivery and cordoning off of the area from public view.
Show reasonable judgement during emergency situations, i.e. Fire alarms and Major Incidents.
Helipad Duties
To carry out helipad duties as and when required.
Please refer to the job description for further details.
Job description
Job responsibilities
Patient Movement
Transfer patients/visitors using appropriate equipment (wheelchairs, beds, trolleys) this may also include using Manual handling procedures such as Pat sliding techniques.
Movement of Deceased
Movement of deceased patients from clinical areas to the mortuary using clinical manual handling as necessary, duties include registration of details into Mortuary book and placement of deceased in relevant area within the mortuary facility.
Specimen Collection
Collect pathology specimens, containers and units of blood as and when required in accordance with safe handling procedures.
Laundry and Rubbish duties
Provide a laundry and rubbish service, using specialised equipment in line with the Trusts Waste Policy and Infection, Prevention and Control Manual.
Gas Cylinder Replacement
To replenish gas supply where required and to check the cylinder/regulators for leaks in accordance with defined procedures. Report all faults relating to medical gas cylinders/regulators in compliance with approved processes.
Fire alarm activations
Respond to fire alarm activations in accordance with the Trust procedures and to offer assistance during the incident, to ensure safety of staff, visitors and patients.
Cardiac Arrests & Major Incidents
Respond to calls of cardiac arrests and major incident to provide assistance to the medical staff, this may include, collection of equipment, specimen delivery and cordoning off of the area from public view.
Show reasonable judgement during emergency situations, i.e. Fire alarms and Major Incidents.
Helipad Duties
To carry out helipad duties as and when required.
Please refer to the job description for further details.
Person Specification
Qualifications and knowledge
Essential
- 5 GCSE's at grade A - D or equivalent. International qualifications will only be accepted if they meet or exceed GCSE standard and the applicant must state this on the application form. Good verbal and written skills is a must.
- Knowledge of health and safety and COSHH.
Desirable
- An understanding of infection control and a basic knowledge of hospital acquired infections
- Health and safety certification
Experience
Essential
- Experience in a customer focused role
- Experience of working in a fast paced and busy environment
Desirable
- Previous employment in the NHS or a not for profit healthcare setting
- Portering experience.
Skills
Essential
- Physically fit and able to undertake load bearing tasks
- Able to work under pressure, multitask, prorirotise workload and follow instruction
Desirable
- Basic computer skills and a working knowledge of Microsoft applications including databases
- Basic understanding of medical terms and references
Personal and people development
Essential
- Evidence of team working ability.
- Evidence of working on own initiative
Desirable
- Good analytical and organisational skills
- An genuine interest in the NHS and personal career development including a desire to train and progress.
Communication
Essential
- A good level of verbal communication.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Person Specification
Qualifications and knowledge
Essential
- 5 GCSE's at grade A - D or equivalent. International qualifications will only be accepted if they meet or exceed GCSE standard and the applicant must state this on the application form. Good verbal and written skills is a must.
- Knowledge of health and safety and COSHH.
Desirable
- An understanding of infection control and a basic knowledge of hospital acquired infections
- Health and safety certification
Experience
Essential
- Experience in a customer focused role
- Experience of working in a fast paced and busy environment
Desirable
- Previous employment in the NHS or a not for profit healthcare setting
- Portering experience.
Skills
Essential
- Physically fit and able to undertake load bearing tasks
- Able to work under pressure, multitask, prorirotise workload and follow instruction
Desirable
- Basic computer skills and a working knowledge of Microsoft applications including databases
- Basic understanding of medical terms and references
Personal and people development
Essential
- Evidence of team working ability.
- Evidence of working on own initiative
Desirable
- Good analytical and organisational skills
- An genuine interest in the NHS and personal career development including a desire to train and progress.
Communication
Essential
- A good level of verbal communication.
Specific requirements
Essential
- Able to perform the duties of the post with reasonable aids and adaptations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
