Coordinator - Colposcopy Service

Job summary

This Coordinator role is in Gynaecology and Obstetrics, working mainly in the Colposcopy service. This is an exciting and varied role, working alongside the clinical team, secretarial colleagues and the Cancer Patient Pathway Manager.

You will provide a comprehensive administration service to a multi-disciplinary team (MDT) in their allocated service.

Working in association with the clerical teams you'll provide a central point of communication for patients, staff and external organisations.

Main duties of the job

• To provide a comprehensive administrative service and support the operational activity across Gynaecology and Obstetrics.
• Co-ordinate and oversee administrative and secretarial processes in support of effective and efficient functions of the clinical team.
• Act as a contact point and liaise with clinicians, patients, medical and nursing staff and external agencies.
• To deal with telephone enquiries promptly, efficiently and sensitively, relaying messages where necessary and ensuring that any action is undertaken without delay.
• To be responsible for the production of letters under the direction of the medical staff to the GP and patients informing of the outcome of the test results, ensuring these are distributed within defined timescales. To undertake any action required i.e. making of further appointments.
• Uploading referrals and booking appointments within appropriate target time frames.
• To ensure patients discharged from colposcopy clinic are recorded appropriately.
• Submit a Colposcopy Discharge List to CSAS weekly.
• Maintain and monitor outpatient lists to ensure patients comply with waiting targets in accordance with the national guidelines and Trust patient access policy.
• Attendance at relevant internal/external meetings.
• Assist in preparation of the quarterly and annual KC65 returns.
• Contribute to the review of administrative and clerical functions within the department and make recommendations to enhance the service provision for all uses of the department.

About us

At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.

We are proud to be in thetop 20 best hospitals to work for in the country.

We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.

A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.

We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We've even got a pool!

We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.