Job summary
Development and on-going maintenance of the Trust's cyber security posture of both bespoke applications and 3rd party off the shelf software solutions, maintaining all operational activities of the technical infrastructure environment and the associated services as they are provided to the Trust across all sites.
Primarily using tools and software, assist the Trust in the provision of cost-effective, risk-controlled, robust, reliable, responsive, and secure security solutions to protect the Trust from external attacks.
Work closely with all members of the department in all areas of security including design, patching, virus protection, security education, versioning control, testing, documentation, technical implementation, and deployment.
Work closely with other members within the team and department, troubleshooting issues and working on complex projects across all Trust locations.
This is a customer facing role, including face-to-face, spoken, and written communication. You will also need to attend and lead in business meetings, liaising with internal departments and external companies providing a high-quality customer & professional service at all times.
This role will be expected to participate in a 24/7 on-call rota and planned maintenance activities outside of core office hours as required by the business, covering the main hospital site and offsites.
Main duties of the job
- Responsible for implementing and maintaining the Trust's cyber security policies, solutions, and protection technologies to ensure the Trust's infrastructure meets required security standards mandated by our various governance bodies, including:
- Development and on-going maintenance of the Trust's cyber security
- Cyber prevention and use of protection technologies
- Office 365 - NHS Shared Tenant - managing users, licences, MFA, etc.
- Develop and maintain excellent technical knowledge regarding IT security issues.
- Clinical Applications including Mobile Applications
- Network (Ethernet & Wi-Fi)
- All network and Infrastructure systems/equipment hosted locally and offsite.
- Infrastructure support (UC) and associated systems
- Service Availability
- Responsible for completing all assigned tickets within the ServiceDesk system (diagnosing and resolving faults) in line with service level agreements and escalating any likely breaches.
- Participate in system updates and upgrades with minimal impact on the production environment as instructed by the Change Management Team
- Responsible for creation of and maintaining of install and configuration guides.
- Providing specialist knowledge and expertise to the business to help deliver business objectives, including directly liaising with clinical staff.
- Safeguard Trust Data and participate in the secure disposal of data storage devices.
- Take part in IT Auditing and provide direct or indirect input.
- Travel to off-sites will be required.
About us
We are always looking for enterprising and innovative approaches to the way we provide our services. We are a national centre for telemedicine and introduced telehealth to the UK offender healthcare sector and also provide the service to patients in their care homes. Community matters to us and we are supported by 400 dedicated volunteers and have strong links with Bradford University, Craven College and Leeds City College to ensure we inspire the workforce of the future.
We want to attract staff who embrace our 'Right Care' behaviours of compassion, a commitment to quality of care and working together for patients - we want to make these part of our DNA.
You will be working as part of a small team that is dedicated to providing the best IT Infrastructure environment enabling the Trust to provide the best possible healthcare to our patients, visitors and community.
We also work along side our neighbouring Trusts to help deliver the same high standards of healthcare to the whole of West Yorkshire as part of WYAAT and the wider region of Yorkshire.
Job description
Job responsibilities
Development and on-going maintenance of the Trust's cyber security posture of both bespoke applications and 3rd party off the shelf software solutions, maintaining all operational activities of the technical infrastructure environment and the associated services as they are provided to the Trust across all sites.
Primarily using tools and software, assist the Trust in the provision of cost-effective, risk-controlled, robust, reliable, responsive, and secure security solutions to protect the Trust from external attacks.
Work closely with all members of the department in all areas of security including design, patching, virus protection, security education, versioning control, testing, documentation, technical implementation, and deployment.
Work closely with other members within the team and department, troubleshooting issues and working on complex projects across all Trust locations.
This is a customer facing role, including face-to-face, spoken, and written communication. You will also need to attend and lead in business meetings, liaising with internal departments and external companies providing a high-quality customer & professional service at all times.
This role will be expected to participate in a 24/7 on-call rota and planned maintenance activities outside of core office hours as required by the business, covering the main hospital site and offsites.
KEY RESULT AREAS/RESPONSIBILITIES
- Responsible for implementing and maintaining the Trust's cyber security policies, solutions, and protection technologies to ensure the Trusts infrastructure meets required security standards mandated by our various governance bodies, including:
- Development and on-going maintenance of the Trust's cyber security
- Cyber prevention and use of protection technologies
- Office 365 NHS Shared Tenant managing users, licences, MFA, etc.
- Develop and maintain excellent technical knowledge regarding IT security issues.
- Clinical Applications including Mobile Applications
- Network (Ethernet & Wi-Fi)
- All network and Infrastructure systems/equipment hosted locally and offsite.
- Infrastructure support (UC) and associated systems
- Service Availability
- Responsible for completing all assigned tickets within the ServiceDesk system (diagnosing and resolving faults) in line with service level agreements and escalating any likely breaches.
- Participate in system updates and upgrades with minimal impact on the production environment as instructed by the Change Management Team
- Responsible for creation of and maintaining of install and configuration guides.
- Providing specialist knowledge and expertise to the business to help deliver business objectives, including directly liaising with clinical staff.
- Safeguard Trust Data and participate in the secure disposal of data storage devices.
- Take part in IT Auditing and provide direct or indirect input.
- Travel to off-sites to attend meetings, resolve issues that fall under the EUC area of responsibility.
Job description
Job responsibilities
Development and on-going maintenance of the Trust's cyber security posture of both bespoke applications and 3rd party off the shelf software solutions, maintaining all operational activities of the technical infrastructure environment and the associated services as they are provided to the Trust across all sites.
Primarily using tools and software, assist the Trust in the provision of cost-effective, risk-controlled, robust, reliable, responsive, and secure security solutions to protect the Trust from external attacks.
Work closely with all members of the department in all areas of security including design, patching, virus protection, security education, versioning control, testing, documentation, technical implementation, and deployment.
Work closely with other members within the team and department, troubleshooting issues and working on complex projects across all Trust locations.
This is a customer facing role, including face-to-face, spoken, and written communication. You will also need to attend and lead in business meetings, liaising with internal departments and external companies providing a high-quality customer & professional service at all times.
This role will be expected to participate in a 24/7 on-call rota and planned maintenance activities outside of core office hours as required by the business, covering the main hospital site and offsites.
KEY RESULT AREAS/RESPONSIBILITIES
- Responsible for implementing and maintaining the Trust's cyber security policies, solutions, and protection technologies to ensure the Trusts infrastructure meets required security standards mandated by our various governance bodies, including:
- Development and on-going maintenance of the Trust's cyber security
- Cyber prevention and use of protection technologies
- Office 365 NHS Shared Tenant managing users, licences, MFA, etc.
- Develop and maintain excellent technical knowledge regarding IT security issues.
- Clinical Applications including Mobile Applications
- Network (Ethernet & Wi-Fi)
- All network and Infrastructure systems/equipment hosted locally and offsite.
- Infrastructure support (UC) and associated systems
- Service Availability
- Responsible for completing all assigned tickets within the ServiceDesk system (diagnosing and resolving faults) in line with service level agreements and escalating any likely breaches.
- Participate in system updates and upgrades with minimal impact on the production environment as instructed by the Change Management Team
- Responsible for creation of and maintaining of install and configuration guides.
- Providing specialist knowledge and expertise to the business to help deliver business objectives, including directly liaising with clinical staff.
- Safeguard Trust Data and participate in the secure disposal of data storage devices.
- Take part in IT Auditing and provide direct or indirect input.
- Travel to off-sites to attend meetings, resolve issues that fall under the EUC area of responsibility.
Person Specification
Knowledge
Essential
- Knowledge of the NHS Constitution & 'Understanding the New NHS'
- Knowledge of cyber security prevention, action planning and resolution
- Experience on IT infrastructure gained within an enterprise environment
- Knowledge of IT "best practice" standards, procedures, policies, and protocols
- Experience in the following areas: - Knowledge of Information Security - Knowledge of Information Governance - Office 365 - NHS Shared Tenant - Network (Ethernet & Wi-Fi) - Service Availability - Microsoft Active Directory - Group Policies
- Thorough understanding of Information Governance
Desirable
- Knowledge and experience of working in Healthcare environment
- Security+, Systems Security Certified Practitioner (SSCP)
- Knowledge of the following: - Experience of cyber security prevention, action planning and resolution - Dell Hardware and Infrastructure - Cisco ISE - Microsoft SQL - VMWare vSphere - Mobile Device Management platforms (Intune, Workspace One)
Qualifications
Essential
- A Levels or International Baccalaureate or relevant experience
Desirable
Experience
Essential
- Sufficient experience within an enterprise environment
Skills
Essential
- Ability to understand, interpret and communicate complex IT Functionality issues, whilst working under extreme pressure
- Analyse, investigate and resolve complex IT issues/problems
- Able to communicate effectively with all levels of staff both within and external to the organisation
Other
Essential
- Access to own transport - mandatory due to requirement to provide support services across all sites
- Will be required to participate in On Call rota, providing emergency 24/7 support or for scheduled maintenance work.
- Flexible approach to working hours
Person Specification
Knowledge
Essential
- Knowledge of the NHS Constitution & 'Understanding the New NHS'
- Knowledge of cyber security prevention, action planning and resolution
- Experience on IT infrastructure gained within an enterprise environment
- Knowledge of IT "best practice" standards, procedures, policies, and protocols
- Experience in the following areas: - Knowledge of Information Security - Knowledge of Information Governance - Office 365 - NHS Shared Tenant - Network (Ethernet & Wi-Fi) - Service Availability - Microsoft Active Directory - Group Policies
- Thorough understanding of Information Governance
Desirable
- Knowledge and experience of working in Healthcare environment
- Security+, Systems Security Certified Practitioner (SSCP)
- Knowledge of the following: - Experience of cyber security prevention, action planning and resolution - Dell Hardware and Infrastructure - Cisco ISE - Microsoft SQL - VMWare vSphere - Mobile Device Management platforms (Intune, Workspace One)
Qualifications
Essential
- A Levels or International Baccalaureate or relevant experience
Desirable
Experience
Essential
- Sufficient experience within an enterprise environment
Skills
Essential
- Ability to understand, interpret and communicate complex IT Functionality issues, whilst working under extreme pressure
- Analyse, investigate and resolve complex IT issues/problems
- Able to communicate effectively with all levels of staff both within and external to the organisation
Other
Essential
- Access to own transport - mandatory due to requirement to provide support services across all sites
- Will be required to participate in On Call rota, providing emergency 24/7 support or for scheduled maintenance work.
- Flexible approach to working hours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
