Job summary
The post holder will Co-ordinate and over-see the day to day running of the admin and clerical services. Be able to work autonomously with support from the Support Manager, scheduling and planning of staffing rotas using multiple computer systems. You must be able to demonstrate the ability to work to tight deadlines and prioritising own workload in order to achieve these deadlines.
There will be an element of PA cover for the Service manager and deputy service manager and must have good written, verbal and keyboard skills they also will assist the support manager in HR processes and contribute towards continuous improvement of the service.
The team is made up of 1x Directorate Operations Manager 1x Assistant Service Manager 1x Support Manager and 2x Team leaders.
We offer a friendly environment across our 9 Admin and Clerical services.
Main duties of the job
The post holder will Co-ordinate and over-see the day to day running of the admin and clerical services. Be able to work autonomously with support from the Support Manager, scheduling and planning of staffing rotas using multiple computer systems. You must be able to demonstrate the ability to work to tight deadlines and prioritising own workload in order to achieve these deadlines.
There will be an element of PA cover for the Service manager and deputy service manager and must have good written, verbal and keyboard skills they also will assist the support manager in HR processes and contribute towards continuous improvement of the service.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIESPlanning and Service delivery Co-ordinates the ongoing administration process for the recruitment andselection of Administration staff, working closely with the management teamincluding setting up interviews and completing the necessary paperwork for theappointment. Co-ordination of weekly/monthly attendance recording for the Administrationteam, ensuring this is entered onto the Trusts system each month (includingannual leave, sickness absence and hours worked); following the agreedprocedure, ensuring this is up to date for specific deadlines each month. To be responsible for the weekly rotas of administration staff To plan and co-ordinate administration staff, to ensure operational servicesacross the Trust are maintained. To plan and organise own workload without direct supervision and to undertakeduties delegated by the Support Manager and senior management team To deputise in the absence of the Support Manager To facilitate meetings on behalf of the Support Manager and senior managementteam
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIESPlanning and Service delivery Co-ordinates the ongoing administration process for the recruitment andselection of Administration staff, working closely with the management teamincluding setting up interviews and completing the necessary paperwork for theappointment. Co-ordination of weekly/monthly attendance recording for the Administrationteam, ensuring this is entered onto the Trusts system each month (includingannual leave, sickness absence and hours worked); following the agreedprocedure, ensuring this is up to date for specific deadlines each month. To be responsible for the weekly rotas of administration staff To plan and co-ordinate administration staff, to ensure operational servicesacross the Trust are maintained. To plan and organise own workload without direct supervision and to undertakeduties delegated by the Support Manager and senior management team To deputise in the absence of the Support Manager To facilitate meetings on behalf of the Support Manager and senior managementteam
Person Specification
QUALIFICATIONS
Essential
- Secondary-level education GCSE Maths and English at C-grade or above, or equivalent
- National Vocational Qualification (NVQ) level 4 or equivalent in business administration
Desirable
- Leadership or Management qualification
- Evidence of further development
EXPERIENCE
Essential
- Previous administrative and clerical experience in a hospital / community health care environment
- Previous experience of supervising staff
- Evidence of working autonomously and as part of a team
- Proven experience of working to deadlines
- Experience in diary management
- Experience in minute taking/secretarial experience
- Experience of recruitment and selection process
Desirable
- Good knowledge of clinical governance and risk management processes
- Proven ability to meet performance standards
- Good knowledge for the health record management
SKILLS
Essential
- Verbal communication skills
- Good keyboard skills and IT literate (familiar with Microsoft Office software packages)
- Organisational ability
- Ability to prioritise workload
- Ability to work proactively both in isolation or as part of a team
- Self-motivated and productive without constant supervision
Desirable
- Negotiating and influencing skills
KNOWLEDGE
Essential
- Knowledge and familiarity with a range of software including Word, Excel, database packages, email and web browsers
- Knowledge of NHS administrative procedures including recruitment and selection process
- Understanding of the importance of data protection and confidentiality
Desirable
- Understanding of the General Data Protection Regulation 2018
- Knowledge of Trust policies and procedures
- Knowledge of PowerPoint
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
OTHER
Essential
- Attention to detail and accuracy
- Ability to work under pressures
- Ability to follow standard operating procedures or policies
- Adaptable to change and flexible in approach to new procedures or working practices
- Ability to interpret performance information and develop action plans to support improvement
Person Specification
QUALIFICATIONS
Essential
- Secondary-level education GCSE Maths and English at C-grade or above, or equivalent
- National Vocational Qualification (NVQ) level 4 or equivalent in business administration
Desirable
- Leadership or Management qualification
- Evidence of further development
EXPERIENCE
Essential
- Previous administrative and clerical experience in a hospital / community health care environment
- Previous experience of supervising staff
- Evidence of working autonomously and as part of a team
- Proven experience of working to deadlines
- Experience in diary management
- Experience in minute taking/secretarial experience
- Experience of recruitment and selection process
Desirable
- Good knowledge of clinical governance and risk management processes
- Proven ability to meet performance standards
- Good knowledge for the health record management
SKILLS
Essential
- Verbal communication skills
- Good keyboard skills and IT literate (familiar with Microsoft Office software packages)
- Organisational ability
- Ability to prioritise workload
- Ability to work proactively both in isolation or as part of a team
- Self-motivated and productive without constant supervision
Desirable
- Negotiating and influencing skills
KNOWLEDGE
Essential
- Knowledge and familiarity with a range of software including Word, Excel, database packages, email and web browsers
- Knowledge of NHS administrative procedures including recruitment and selection process
- Understanding of the importance of data protection and confidentiality
Desirable
- Understanding of the General Data Protection Regulation 2018
- Knowledge of Trust policies and procedures
- Knowledge of PowerPoint
VALUES
Essential
- Ability to demonstrate the organisational values and behaviours
OTHER
Essential
- Attention to detail and accuracy
- Ability to work under pressures
- Ability to follow standard operating procedures or policies
- Adaptable to change and flexible in approach to new procedures or working practices
- Ability to interpret performance information and develop action plans to support improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
