Job summary
Would you like an opportunity to focus your career in managing Endoscopy and Gastroenterology? An exciting opportunity has arisen for a motivated and dynamic individual to join the team.
The Gastroenterology directorate here at MWL has the largest and most diverse service portfolio in Cheshire & Merseyside. The service is delivered across four sites and delivers a wide range of services and diagnostics that include Endoscopy, Nutrition, Upper GI Oncology, Liver and GI physiology. In addition to these the department is pioneering some of the most new and innovative procedures such as Colon Capsule Endoscopy, Trans nasal Endoscopy and Cytosponge.
This is an exciting time to join the team as the service is currently expanding in terms of its estates and workforce, undergoing transformational change to deliver exceptional care to patients.
A core aspect of the role will be supporting the Directorate Manager & Clinical Director in the delivery of all performance targets, contracted activity, finance, service/quality standards and service productivity and efficiency. The post holder will support the development and improvement of all services, continuing to strive to provide the very best care and experience to all patients, as well as continually improving the motivation and wellbeing of staff.
Main duties of the job
To support and lead the work required, to ensure that systematic processes are in place across the Directorate to support efficient delivery of key business and service objectives.
Support the identification and of Business Cases within the Directorate and ensure that operational and strategic opportunities for the continuous development and improvement of the service are appropriately explored and pursued. This includes the delivery of all operational performance targets and financial management, the quality of services to patients and their relatives and the redesign of services towards best practice standards, within available resources.
Be an integral member of the Directorate's senior management team. The post holder will play a key role in contributing to the overall management of the Directorate and will be expected to take on responsibilities in relation to this, as directed by the Directorate Manager or Deputy Divisional Director of Operations.
About us
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CAREthat is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
Job description
Job responsibilities
Performance and Financial Management1. To be responsible for agreed budgets within the Directorate, ensuring that budgets are contained within the figures agreed and cost pressures are identified and flagged up well in advance.2. To report on the profit and loss of the service lines within the Directorate and ensure they perform to agreed plans and targets.3. Analysis of performance data and capacity and demand data to inform service developments.4. Develop and deliver agreed annual cash savings that are released due to efficiency savings and Transformation projects within the Trust Financial plan.5. Work with the Finance management lead for the Division to identify cost improvement plans that will improve financial performance throughout the financial year.6. Embed a performance management framework that uses Service Line reporting.7. Work with the Finance management lead for the Division to develop and maintain a culture of financial control and accountability amongst both clinical and non-clinical staff in the Division.8. Meet all minimum healthcare standards and stretch targets set for the Directorate.9. Where assigned be responsible for the achievement of Emergency Access, 18 week, cancer targets and develop a culture where the quality of services are continually improved and target achievement is seen as paramount.10. Develop project plans in conjunction with others to meet national, local and internal targets and monitor performance against them.11. Respond to any breaches in Trust, local or national targets and put in place remedial plans to ensure non reoccurrence. Operational Management:12. To support the management of the performance of the Clinical Directorates.13. To ensure Clinical Directorates meet their waiting list targets and contribute to the delivery of Key Performance Indicators.14. To contribute to the development of operational objectives within Clinical Directorates which are consistent with the Division & Trust Corporate objectives.15. To ensure that operational systems are delivered in the inpatient setting that support efficient patient flow and avoidance of delays.16. To contribute to the development of effective Clinical Governance, Risk management and Controls assurance systems, ensuring that procedures are embedded into the culture of the Clinical Directorates.17. To Liaise and build a relationship with PALS Liaison Officers along with relevant external agents and develop systems/forums to collate patients/carers views on all aspects of hospital services.18. To participate in the General Manager on call rota
Job description
Job responsibilities
Performance and Financial Management1. To be responsible for agreed budgets within the Directorate, ensuring that budgets are contained within the figures agreed and cost pressures are identified and flagged up well in advance.2. To report on the profit and loss of the service lines within the Directorate and ensure they perform to agreed plans and targets.3. Analysis of performance data and capacity and demand data to inform service developments.4. Develop and deliver agreed annual cash savings that are released due to efficiency savings and Transformation projects within the Trust Financial plan.5. Work with the Finance management lead for the Division to identify cost improvement plans that will improve financial performance throughout the financial year.6. Embed a performance management framework that uses Service Line reporting.7. Work with the Finance management lead for the Division to develop and maintain a culture of financial control and accountability amongst both clinical and non-clinical staff in the Division.8. Meet all minimum healthcare standards and stretch targets set for the Directorate.9. Where assigned be responsible for the achievement of Emergency Access, 18 week, cancer targets and develop a culture where the quality of services are continually improved and target achievement is seen as paramount.10. Develop project plans in conjunction with others to meet national, local and internal targets and monitor performance against them.11. Respond to any breaches in Trust, local or national targets and put in place remedial plans to ensure non reoccurrence. Operational Management:12. To support the management of the performance of the Clinical Directorates.13. To ensure Clinical Directorates meet their waiting list targets and contribute to the delivery of Key Performance Indicators.14. To contribute to the development of operational objectives within Clinical Directorates which are consistent with the Division & Trust Corporate objectives.15. To ensure that operational systems are delivered in the inpatient setting that support efficient patient flow and avoidance of delays.16. To contribute to the development of effective Clinical Governance, Risk management and Controls assurance systems, ensuring that procedures are embedded into the culture of the Clinical Directorates.17. To Liaise and build a relationship with PALS Liaison Officers along with relevant external agents and develop systems/forums to collate patients/carers views on all aspects of hospital services.18. To participate in the General Manager on call rota
Person Specification
Our Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- Educated to degree level and/or equivalent level of qualification and/or equivalent experience
- Post graduate qualification in health service management and/or equivalent level of qualification and/or equivalent experience
Knowledge and Experience
Essential
- Current experience of complex operational management in a healthcare setting
- A demonstrable capacity and capability for operational service management in an acute hospital environment or similarly complex organisation, including staff management, financial management and change management
- Comprehensive knowledge of planned care, referral to treatment (RTT) and cancer targets
- Ability to manage and deliver to deadlines and within resources
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations
- Demonstrate highly effective, credible leadership experience within the acute hospital setting
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
Skills
Essential
- Ability to undertake analysis of capacity & demand in relation to outpatient delivered care
- Effective working with clinical teams and senior colleagues resulting in the successful introduction and management of change
- Demonstrating effective influencing skills to achieve desired results
- Ability to analyse complex problems and to develop practice and workable solutions to address them
- Demonstrate highly effective, credible leadership experience within the acute hospital setting
Desirable
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
- Service improvement tools and project planning
- Intermediate IT skills qualification in Microsoft Word and Excel processing
Other
Essential
- Flexible with the demands of the role, possessing self-awareness and self-motivation
Person Specification
Our Values
Essential
- We are Kind
- We are Open
- We are Inclusive
Qualifications
Essential
- Educated to degree level and/or equivalent level of qualification and/or equivalent experience
- Post graduate qualification in health service management and/or equivalent level of qualification and/or equivalent experience
Knowledge and Experience
Essential
- Current experience of complex operational management in a healthcare setting
- A demonstrable capacity and capability for operational service management in an acute hospital environment or similarly complex organisation, including staff management, financial management and change management
- Comprehensive knowledge of planned care, referral to treatment (RTT) and cancer targets
- Ability to manage and deliver to deadlines and within resources
- Well developed leadership and influencing skills with the ability to enthuse, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations
- Demonstrate highly effective, credible leadership experience within the acute hospital setting
- Ability to be intellectually flexible and to look beyond existing structures, ways of working, boundaries and organisations to produce more effective and innovative service delivery and partnerships
Skills
Essential
- Ability to undertake analysis of capacity & demand in relation to outpatient delivered care
- Effective working with clinical teams and senior colleagues resulting in the successful introduction and management of change
- Demonstrating effective influencing skills to achieve desired results
- Ability to analyse complex problems and to develop practice and workable solutions to address them
- Demonstrate highly effective, credible leadership experience within the acute hospital setting
Desirable
- A commitment to improving patient services through an ability to sustain a clear performance focus on achieving demanding goals
- Service improvement tools and project planning
- Intermediate IT skills qualification in Microsoft Word and Excel processing
Other
Essential
- Flexible with the demands of the role, possessing self-awareness and self-motivation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
