Administration and clerical officer

Kingston Hospital NHS Foundation Trust

This job is now closed

Job summary

Job Summary

The post holder will work in the Cellular Pathology office providing clerical and administrative support to ensure the smooth running of the Cellular Pathology Department. Undertaking general clerical duties, which include data entry of patient details and result entry on the departments' specialist software systems, using audio equipment. They will be required toliaise with all grades of staff within the department and to communicate with external users of the service. They will need to work in line with the Trust and Departmental policies and procedures.

Main duties of the job

We require a well-motivated, typist used to multi-tasking, to join our small team in the Cellular Pathology office. You need to be able to work to tight schedules and as part of a team.

Applicants should have word processing and touch and audio typing experience, experience of medical terminology, knowledge of Winpath and CRS software would be an advantage. A good command of the English language and spelling is essential. Applicants should be used to accurate, numerical filing, and possess a pleasant telephone manner

Duties include: patient data entry and typing of clinical letters, material retrieval for sending for referrals, filing and dealing with telephone enquiries, support the clinical and managerial team with administrative tasks.

Previous applicants need not apply.

Interview Date: To be confirmed

About us

Trust Values

Kingston Hospital NHS Trust has five key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:

-Caring- Design and deliver care around each individual patient's needs and wants.-Safe- Make the safety of patients and staff our prime concern as safety comes first-Responsible- All staff take responsibility for the hospital, its services and reputation-Value Each Other- Value each other's contribution-Inspiring- We always strive to empower each other to develop and deliver improvements to benefit our patients

Date posted

02 November 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,129 to £28,649 a year pa. Inclusive of HCAS Outer [15%]

Contract

Permanent

Working pattern

Full-time

Reference number

396-5784577-RC-KP-Y

Job locations

Cellular Pathology, Kingston NHS foundation Trust

Galsworthy Road

Kingston Upon Thames

KT2 7QB

Job description

Job responsibilities

Key Responsibilities/Outcomes

1. To work within the Cellular Pathology Departments policies and procedures and be accountable within its management structure.

2. To record patient details, results and reports for histology, diagnostic cytology and hospital post mortems into the Laboratory Information and Management System (LIMS) to enable efficient and effective delivery of diagnostic cellular pathology service.

3. Audio and copy typing of diagnostic and supplementary reports.

4. Prioritise the work within the cellular pathology office in order to achieve quick retrieval of accurate and up to date information to facilitate the treatment of patients accordingly as well as maintaining an efficient and organised administrative environment.

5. Deal with telephone requests, face-to-face enquiries from all staff groups and general enquiries to the department, providing information to ensure efficiency and effectiveness of service delivery in a polite and efficient manner.

Please refer to the Job Description and Person Specification for more information.

Job description

Job responsibilities

Key Responsibilities/Outcomes

1. To work within the Cellular Pathology Departments policies and procedures and be accountable within its management structure.

3. Audio and copy typing of diagnostic and supplementary reports.

Please refer to the Job Description and Person Specification for more information.

Person Specification

Essential

NVQ Level 3 in Business Administration or equivalent experience
GCSE English and Mathematics Grade or equivalent
Excellent skills in MS Office
Excellent Communication Skills
Provide effective administration support

Desirable

Audio and copy typing
Previous NHS Pathology experience
Ability to prioritise work load

Person Specification

Essential

NVQ Level 3 in Business Administration or equivalent experience
GCSE English and Mathematics Grade or equivalent
Excellent skills in MS Office
Excellent Communication Skills
Provide effective administration support

Desirable

Audio and copy typing
Previous NHS Pathology experience
Ability to prioritise work load

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.