Job summary
An exciting opportunity has arisen on our Female Acute Ward for a Band 3 Healthcare Support Worker position.
Kahlo Ward is an accredited 21 bedded female acute ward based at Sunflowers court for adult females aged 18 and over. The service hosts patients who are informal and those who are detained under section 2 and 3 of the MHA for assessment/treatment.
This provides an exciting environment which gives our service users an opportunity to start their recovery journey
Greater opportunities for implementation of new ideas and setting standards in line with NELFT values
The post holder will be joining a multi-disciplinary team which is committed to the provision of high-quality patient centered care for all who use the service.
Main duties of the job
The post holder will ideally have previous experience of working with mental health issues and managing aggression . The role will involve supporting nursing staff during admissions, carrying out some clinical observations, taking responsibility for the safety of the ward by making sure the ward environment is safe for service users , escorting service users to their appointments and many more. Please refer to the attached JD
Our Trust provides a wide range of mental health inpatient services including older adult, adult acute, learning disabilities, low secure services, young people and a Male PICU.
Kahlo Ward has a multi-disciplinary team which comprises of a Matron and Ward Manager, Deputies, Clinical Leads, staff nurses and Support Workers.
There are 2 Consultant Psychiatrists who run ward reviews Monday to Friday with the support of three Junior doctors, an OT and OT assistant, Psychologist and Assistant Psychologist.
About us
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process, new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop-in sessions focusing on engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
High-Cost Area Supplement - London
This post also attracts payment for High-Cost Area Supplement of 15% of the basic salary (minimum payment of £4,551 and a maximum payment of £5,735).
Use of AI
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Job description
Job responsibilities
You should have well-developed communication skills with patients/ colleagues and be able to provide an initial response to patient and other agencies queries, concerns, and signpost/direct as appropriate. You will also be able to prioritise your work, be a team player, use your initiative and meet deadlines.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Job description
Job responsibilities
You should have well-developed communication skills with patients/ colleagues and be able to provide an initial response to patient and other agencies queries, concerns, and signpost/direct as appropriate. You will also be able to prioritise your work, be a team player, use your initiative and meet deadlines.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person Specification
Core Competencies
Essential
- Numeracy and Literacy Skills
- Communication Skills
- Ability to Work under pressure
- Ability to Show empathy and compassion when helping others
- Teamworking skills
- Ability to follow instructions
- Customer service skills
- Understanding of confidentiality
- Understanding of importance of EDI principles and working with a diverse population
Other
Essential
- Demonstrates a genuine passion for working for NELFT
- Has a good understanding of NELFT services and local population health needs
Qualifications
Essential
- Level 3 or equivalent qualification in Health and Social Care
- Completion of Care Certificate
Experience
Essential
- Working in a healthcare setting or have lived experience
Desirable
- Experience working in Mental Health
Person Specification
Core Competencies
Essential
- Numeracy and Literacy Skills
- Communication Skills
- Ability to Work under pressure
- Ability to Show empathy and compassion when helping others
- Teamworking skills
- Ability to follow instructions
- Customer service skills
- Understanding of confidentiality
- Understanding of importance of EDI principles and working with a diverse population
Other
Essential
- Demonstrates a genuine passion for working for NELFT
- Has a good understanding of NELFT services and local population health needs
Qualifications
Essential
- Level 3 or equivalent qualification in Health and Social Care
- Completion of Care Certificate
Experience
Essential
- Working in a healthcare setting or have lived experience
Desirable
- Experience working in Mental Health
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Kahlo Ward, Acute Female Unit
Sunflowers Court, Goodmayes Hospital 157 Barley Lane
Ilford
IG3 8XJ
Employer's website
https://www.nelft.nhs.uk/ (Opens in a new tab)
