Job summary
NHS Veteran Aware Training and Education Project
The Veteran Aware trainers will drive the development of a skilled, educated, and inclusive NHS workforce to support providers in meeting the evolving needs of the Armed Forces community. Working across primary, secondary, tertiary and specialist healthcare, the training team will educate and support staff in reducing health inequalities and disadvantages for the Armed Forces community. Strategically, they will deliver education and training for ICBs and ICSs, to ensure the Armed Forces community are an identified population for consideration and assessment.
Job Purpose
This is an exciting new project within the VCHA programme and an opportunity to research, develop, and deliver a comprehensive training package for the NHS in England. Using your knowledge and skills to deliver high quality training will help to ensure that every member of the Armed Forces community who enters the NHS, as either a patient or member of staff, are understood.
Main duties of the job
Working with the VCHA team, you will be responsible for the delivery and implementation of all training materials within the programme.
You will be responsible for a region.
Training and education for Integrated Care Systems (ICS), Integrated Care Partnerships and Boards (ICP/B), and NHS Trusts' so they are better able to understand, support and advise the Armed Forces community.
Deliver training within an allocated region.
Deliver a standardised Armed Forces awareness training product portfolio. This will include modules to support at executive and operational levels including for Armed Forces champions and healthcare staff. Products will be created to meet the unique needs of each organisation.
Support ICB/Ss to develop and implement training strategies in order to improve awareness of the specific needs of the Armed Forces community and to improve outcomes and experience. The mission is to remove disadvantage and unwarranted variation in delivering healthcare and employment in the NHS for the Armed Forces community.
Deliver a "Train the Trainer" package including a refresher training cycle for all organisations operating within the NHS in England.
About us
RNOH Royal National Orthopaedic Hospital NHS Trust (RNOH) is the largest Orthopaedic hospital in the UK and a global leader in our field. We provide a dynamic working environment where we support frontline staff to implement improvements so that we can realise our vision of being a world leading neuro-musculoskeletal hospital providing the best patient care and staff experience in the NHS, delivering world leading research, and offering a strong foundation of education, training and career progression. Our dedicated staff come from diverse backgrounds, and our patients benefit from the wide range of experience they bring to the trust. RNOH brings unrivalled expertise together in one place allowing us to deliver some of the world's most complex and innovative care to our patients. RNOH is rated good by the CQC and covers two sites, one in central London and one in Stanmore - which has recently opened The Stanmore Building, a new, state-of-the-art inpatient facility. For more information, please access the following link: https://www.rnoh.nhs.uk/
Job description
Job responsibilities
Ensure all training products in the portfolio are aligned with equality, diversity and inclusion guidance and best practice. Training developed will include the whole of the Armed Forces community.
Engage with public and patient voice groups to listen to their views and ensure training and associated products are delivered to meet the current needs of the Armed Forces community. It may be appropriate to update these groups on training developments - linking back to ICP/B/Ss to improve service provision and delivery.
Work with, and champion, NHS services to assist in appropriate referrals to secure support including Op RESTORE, Op COURAGE and Op NOVA.
Support ICP/B/Ss to develop health needs assessments which include the Armed Forces community so they can evidence they are delivering due regard within the context of the Armed Forces Covenant.
Develop training to support in the implementation of ICS based frameworks to support Armed Forces families serving (including mobile), reservist, veterans, and the bereaved to better access health services and employment within the NHS where they live.
Working with the Communications and Engagement Lead and NHS England, to develop and share communications and awareness products to compliment accreditation, education schemes and assurance and monitoring for professionals. Highlight the benefits of staff completing training to organisations to maximise uptake.
Support the capture of Armed Forces community data within organisations through robust training on identification of the Armed Forces community.
Job description
Job responsibilities
Ensure all training products in the portfolio are aligned with equality, diversity and inclusion guidance and best practice. Training developed will include the whole of the Armed Forces community.
Engage with public and patient voice groups to listen to their views and ensure training and associated products are delivered to meet the current needs of the Armed Forces community. It may be appropriate to update these groups on training developments - linking back to ICP/B/Ss to improve service provision and delivery.
Work with, and champion, NHS services to assist in appropriate referrals to secure support including Op RESTORE, Op COURAGE and Op NOVA.
Support ICP/B/Ss to develop health needs assessments which include the Armed Forces community so they can evidence they are delivering due regard within the context of the Armed Forces Covenant.
Develop training to support in the implementation of ICS based frameworks to support Armed Forces families serving (including mobile), reservist, veterans, and the bereaved to better access health services and employment within the NHS where they live.
Working with the Communications and Engagement Lead and NHS England, to develop and share communications and awareness products to compliment accreditation, education schemes and assurance and monitoring for professionals. Highlight the benefits of staff completing training to organisations to maximise uptake.
Support the capture of Armed Forces community data within organisations through robust training on identification of the Armed Forces community.
Person Specification
Qualifications
Essential
- Master's degree level or equivalent qualification or experience in training and education development and/or delivery
- Programme and/or project management qualification and/or equivalent experience managing and leading programmes or multiple projects
Experience
Essential
- Experience of working in a health, social care, welfare, service delivery environment
- Developing training products (face-to-face, virtual, eLearning, written media)
- Evidence of post qualifying and/or continuing professional development
Desirable
- Experience of working with or alongside the Armed Forces community in an operational environment or a lived experience with the Armed Forces
- Experience managing teams within a complex programme environment
- Part of the Armed Forces community/healthcare professional
- Experience of working on projects relating to the Armed Forces Covenant Duty and the Armed Forces Act 2021
Knowledge
Essential
- Knowledge of commissioned services for the Armed Forces community including Op COURAGE, Op RESTORE and Op NOVA.
- An understanding and knowledge of the workings of the NHS and the challenges it faces.
- Understanding of operational data collection and analysis.
- Awareness of the roles of key NHS stakeholders, arms-length bodies, individual providers, and commissioning organisations
- Ability to translate strategy and programme deliverables into manageable work packages.
- Highly effective analytical skills to inform decision making
Skills and Competencies
Essential
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Excellent interpersonal, written, oral communication decision making skills, able to influence, motivate and persuade others, credible at a national level
- Presenting complex information to a large groups of staff or members of the public.
- Programme and project management, with the ability to identify the best tools and methods.
- People management / leadership and management with the ability to identify best tools and methods over regional and remote teams
- Able to train across clinical and non-clinical teams at a national level in a cohesive and meticulous manner.
Attributes
Essential
- Honesty and integrity.
- Able to demonstrate high levels of personal values.
- Flexibility and the ability to manage rapidly changing and conflicting priorities while maintaining high standards of work
- Good judgement and empathy for others.
Understanding
Essential
- Understand the key principles of training development and delivery
- Understanding of joint commissioned services, NHS commissioned services, the public provider sector and their relevant commissioning structures.
- Understanding of third sector charitable organisations available to the Armed Forces community and the funding structures of the third sector
Person Specification
Qualifications
Essential
- Master's degree level or equivalent qualification or experience in training and education development and/or delivery
- Programme and/or project management qualification and/or equivalent experience managing and leading programmes or multiple projects
Experience
Essential
- Experience of working in a health, social care, welfare, service delivery environment
- Developing training products (face-to-face, virtual, eLearning, written media)
- Evidence of post qualifying and/or continuing professional development
Desirable
- Experience of working with or alongside the Armed Forces community in an operational environment or a lived experience with the Armed Forces
- Experience managing teams within a complex programme environment
- Part of the Armed Forces community/healthcare professional
- Experience of working on projects relating to the Armed Forces Covenant Duty and the Armed Forces Act 2021
Knowledge
Essential
- Knowledge of commissioned services for the Armed Forces community including Op COURAGE, Op RESTORE and Op NOVA.
- An understanding and knowledge of the workings of the NHS and the challenges it faces.
- Understanding of operational data collection and analysis.
- Awareness of the roles of key NHS stakeholders, arms-length bodies, individual providers, and commissioning organisations
- Ability to translate strategy and programme deliverables into manageable work packages.
- Highly effective analytical skills to inform decision making
Skills and Competencies
Essential
- Excellent communication skills, verbal and written, with the ability to adjust communication style and content to suit the audience
- Excellent interpersonal, written, oral communication decision making skills, able to influence, motivate and persuade others, credible at a national level
- Presenting complex information to a large groups of staff or members of the public.
- Programme and project management, with the ability to identify the best tools and methods.
- People management / leadership and management with the ability to identify best tools and methods over regional and remote teams
- Able to train across clinical and non-clinical teams at a national level in a cohesive and meticulous manner.
Attributes
Essential
- Honesty and integrity.
- Able to demonstrate high levels of personal values.
- Flexibility and the ability to manage rapidly changing and conflicting priorities while maintaining high standards of work
- Good judgement and empathy for others.
Understanding
Essential
- Understand the key principles of training development and delivery
- Understanding of joint commissioned services, NHS commissioned services, the public provider sector and their relevant commissioning structures.
- Understanding of third sector charitable organisations available to the Armed Forces community and the funding structures of the third sector
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
