Job summary
The Royal Free London Foundation NHS Trust, an organisation with a real sense of community we actively support and develop our staff to ensure our patients receive the best quality care. Join our team and support our vision of delivering the right care first time, every time.
We are looking to recruit experienced admin staff to work across all grades on a bank basis.
Please note, you must have admin experience in order to proceed with joining our Bank.
Here at the Royal Free we are keen to grow our existing team of Bank Admin Staff and are looking for Admin and Clerical workers on an 'as and when' basis, across all sites.
Main duties of the job
***If you have applied within the last 6 months and were unsuccessful, then as a previous applicant you need not apply.***
We are currently looking for people with experience in;
- Bed management
- CERNER patient records system
- Healthcare Operations management
- Ward Clerking
- Logistics
- Customer service via the phones
- PA
We have roles on all our sites at Hampstead, Enfield and in Barnet.
In general you will also be computer literate with experience of Word and Excel, and able to maintain the confidentiality required in working in a patient environment.Successful candidates will be expected to work across the trust, providing services in a professional, efficient, friendly and polite manner, in line with our 'world class care' philosophy. If all of the above sounds appealing and you want to help us out then please make an application.
About us
We are an equal opportunities employer and welcome all applications irrespective of age, disability, gender, sexual orientation, race or religion. The Trust is a Disability Confident employer and as such, applicants with disabilities will be offered an interview providing they meet the minimum criteria for the post (outlined in the Person Specification). In order to facilitate applications from all members of the community the Trust is able to offer services including Braille Applications and Interpreting Services.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & Qualifications
Essential
- 5 GCSE grade A-C including maths and English or equivalent
Desirable
- 3 A-Levels or equivalent qualifications or experience
Experience
Essential
- Good computer literacy, eg Microsoft Word, Outlook, Excel and Access
- Evidence of good level of literacy and numeracy
Desirable
- Ability to manage change and help others deal with change
- Experience of dealing with telephone calls effectively
- Experience in typing up complex NHS documents or equivalent experience in typing up complex documents when required
Skills & Aptitudes
Essential
- Good communication skills, both written and oral
- Good organisational and liaison skills with attention to detail and the ability to prioritise and organise own workload
- Excellent customer care skills with a "can do" attitude
- Understanding issues around patient confidentiality and information governance
- To be flexible and adaptable
- Capable of multi-tasking
- Strong problem solving skills
- Team player
- Self motivated and good at problem solving
- Able to work under pressure
- Knowledge of safeguarding procedures with particular reference to children
Desirable
- Excellent customer care skills with a "can do" attitude
- Developing new staff especially during the induction period
- Knowledge of use of Cerner at a level appropriate to the role
Person Specification
Royal Free World Class Values
Essential
- Demonstrable ability to meet the Trust Values
Education & Qualifications
Essential
- 5 GCSE grade A-C including maths and English or equivalent
Desirable
- 3 A-Levels or equivalent qualifications or experience
Experience
Essential
- Good computer literacy, eg Microsoft Word, Outlook, Excel and Access
- Evidence of good level of literacy and numeracy
Desirable
- Ability to manage change and help others deal with change
- Experience of dealing with telephone calls effectively
- Experience in typing up complex NHS documents or equivalent experience in typing up complex documents when required
Skills & Aptitudes
Essential
- Good communication skills, both written and oral
- Good organisational and liaison skills with attention to detail and the ability to prioritise and organise own workload
- Excellent customer care skills with a "can do" attitude
- Understanding issues around patient confidentiality and information governance
- To be flexible and adaptable
- Capable of multi-tasking
- Strong problem solving skills
- Team player
- Self motivated and good at problem solving
- Able to work under pressure
- Knowledge of safeguarding procedures with particular reference to children
Desirable
- Excellent customer care skills with a "can do" attitude
- Developing new staff especially during the induction period
- Knowledge of use of Cerner at a level appropriate to the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
