Bradford Teaching Hospitals NHS Foundation Trust

Estates & Facilities Helpdesk Administrator

The closing date is 09 December 2025

Job summary

Closing date: 9th December 2025

Shortlisting to commence: 10th December 2025

Interviews to take place: 16th December 2025

BTHFT are looking to recruit 2 Estates and Facilities Administrative Assistants to join the Estates & Facilities Business Management Team. The post holders will be responsible for the provision of an efficient and effective administrative service for the Estates and Facilities Directorate.

Hours will be Monday to Friday and will include some 7.30am starts & some 4pm finishes (to cover the core hours of the E&F Helpdesk).

Main duties of the job

The post holders will be expected to work as part of a team supporting successful delivery of the E&F Helpdesk services for the Trust.

About us

Our People Charter outlines the behaviours we can expect from one another and what you can expect from Bradford Teaching Hospitals Foundation Trust:

  • We value people
  • We are one team
  • We care

We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.

Details

Date posted

25 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

389-25-7634093

Job locations

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Job description

Job responsibilities

Please see the attached job description and person specification for more information before applying for this role.

Job description

Job responsibilities

Please see the attached job description and person specification for more information before applying for this role.

Person Specification

Experience

Essential

  • Experienced in general office administration duties
  • Experience of working in a team
  • Experience of working in a busy office environment
  • Experience of working to deadlines and keeping systems up to date
  • Use of Microsoft Office products, including but not limited to Word, Excel, Powerpoint & Outlook
  • Experience of providing administrative support to meetings, including minute taking
  • Understands the limits and scope of the job role and the need to only do tasks they have been trained to do. Knows when to escalate when a situation is beyond their scope of practice.

Desirable

  • Experienced in the use of a Computer Aided Facility Management (CAFM) software system e.g. Planet

Skills

Essential

  • Excellent standard of communication skills (written & verbal)
  • Good customer care and interpersonal skills
  • Accurate advanced keyboard skills
  • Demonstrate the ability of working flexibly
  • Excellent telephone manner
  • Ability to remain calm and professional at all times
  • Self-motivated
  • Ability to manage frequent interruptions during the working day which may result in ad hoc changes in the prioritisation of workload

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality

Qualifications

Essential

  • Educated to GCSE grade 4 (C) standard or equivalent in English and Maths
  • RSA 3 Typing/Word Processing or NVQ 3 Level 3 equivalent qualification or equivalent experience.

Desirable

  • Shorthand / speed writing qualification
Person Specification

Experience

Essential

  • Experienced in general office administration duties
  • Experience of working in a team
  • Experience of working in a busy office environment
  • Experience of working to deadlines and keeping systems up to date
  • Use of Microsoft Office products, including but not limited to Word, Excel, Powerpoint & Outlook
  • Experience of providing administrative support to meetings, including minute taking
  • Understands the limits and scope of the job role and the need to only do tasks they have been trained to do. Knows when to escalate when a situation is beyond their scope of practice.

Desirable

  • Experienced in the use of a Computer Aided Facility Management (CAFM) software system e.g. Planet

Skills

Essential

  • Excellent standard of communication skills (written & verbal)
  • Good customer care and interpersonal skills
  • Accurate advanced keyboard skills
  • Demonstrate the ability of working flexibly
  • Excellent telephone manner
  • Ability to remain calm and professional at all times
  • Self-motivated
  • Ability to manage frequent interruptions during the working day which may result in ad hoc changes in the prioritisation of workload

Knowledge

Essential

  • Understanding of Information Governance and Confidentiality

Qualifications

Essential

  • Educated to GCSE grade 4 (C) standard or equivalent in English and Maths
  • RSA 3 Typing/Word Processing or NVQ 3 Level 3 equivalent qualification or equivalent experience.

Desirable

  • Shorthand / speed writing qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

E&F Business Administration Manager

Lucy Pickard or Katherine Attwood

lucy.pickard@bthft.nhs.uk

01274364444

Details

Date posted

25 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

389-25-7634093

Job locations

Bradford Royal Infirmary

Duckworth Lane

Bradford

BD9 6RJ


Supporting documents

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