Access Admin Specialist - till April 2026

Job description

Job responsibilities

To be responsible for validating all measures of RTT inc. admitted, non-admitted, incomplete and confirming whether the patient breached or is in a current breach position.

As part of validation, you will also be responsible for validating the month end files for all above RTT Access measures including 6-week diagnostic measures and cancelled operations inc the 28 day standard of re-booking.

To be responsible for tracking, monitoring, analysing and escalating all patients within the Trust to achieve all Access targets particularly RTT patients.

To equally track, monitor, analyse and escalate patients identified in the Planned & Post RTT category, ensuring these patients are legitimately in the correct category and have the correct see by dates and seen at the clinically appropriate time.

To provide expertise in the field of RTT as part of a team in the proactive RTT management of the patient pathway, ensuring the entire pathway is managed smoothly.

To be responsible for identifying areas & staff who require RTT Training on rules and coding and where necessary provide staff with support via delivery of patient pathway refresher courses Trust wide.

To provide a consistent approach across the Trust by following and developing Standard Operating Procedures (SOP) which will describe how the functions of this role will be carried out along with the timescales to be adhered to.

Responsibility for the day-to-day supervision and guidance of the Access Support Officers and the work produced therein.

Training and supervision of any new starters within the Access Team &/or supporting the Trusts Training Team Manager in delivering on the job training for Divisional Administration staff.

Person Specification

Experience

Essential

• Minimum of 2 years previous NHS Experience
• Experience to prioritise and manage a diverse workload

Desirable

• Experience of relating to people at all levels (demonstrates ability)
• Experience of working in a waiting list management environment

Skills

Essential

• To interpret clinic letters to determine RTT Codes
• Literacy and Numeracy
• Attention to detail

Desirable

• To have excellent Excel, Word & PowerPoint skills, ability to create pivot tables & graphs.
• Use of electronic systems, diaries, patient records, training

Knowledge

Essential

• Expert knowledge and understanding of all Access Targets (RTT, non-RTT, Planned, Cancelled operations, Diagnostics)
• Knowledge of a NHS Patient Administration System

Desirable

• Medical Terminology

Qualifications

Essential

• Educated to GCSE standard (or equivalent)
• Level 4 in Business & Administration or equivalent knowledge and previous experience in either business administration of the NHS

Desirable

• *Key Skills level 2 in literacy and numeracy or equivalent knowledge and experience
• ECDL/CLAIT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bradford Teaching Hospitals NHS Foundation Trust

Address

St Lukes

St. Lukes Hospital

Bradford

BD5 0NA

Employer's website

https://www.bradfordhospitals.nhs.uk (Opens in a new tab)