Kent and Medway Mental Health NHS Trust

Healthcare Support Worker - Intensive Home Treatment Team

This job is now closed

Job summary

This is an exciting and rewarding opportunity to work in a team providing care and support to young people under 18 in their communities.

As a Healthcare support worker in IHT, you will be responsible for visiting young people in their homes, schools or agreed community locations. The interactions you have will be supportive to their mental health and emotional wellbeing needs. You will also be responsible for delivering on agreed care plans and observing young people's needs and reporting this back to the Multi-Disciplinary Team.

The post holder must hold a full, valid, UK driving licence and have access to a car/vehicle to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

Attendance to daily meetings and safety huddles.
Priorisitise your own allocation and appointments
Engage, observe and report clinical and non-clinical information on electronic patient records.
Be able to use interpersonal skills to develop trust and rapport whilst maintaining professional boundaries.
Report accurate information back to team colleagues regarding any risks or safeguarding concerns.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

Date posted

07 August 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year per annum

Contract

Permanent

Working pattern

Full-time, Compressed hours

Reference number

380-CED050

Job locations

CREST Intensive Home Treatment Team

Maidstone Studios, Vinters Business Park,

Maidstone

ME14 5NZ

United Kingdom

Job description

Job responsibilities

The post would suit someone who has an interest and/or experience in supporting young people with mental health needs. The right candidate will be able to work well under pressure and in the face of emotional situations and be confident contributing to decisions in the best interests of children, young people and their families.

As well as a comprehensive induction period to KMMH and our service we can also offer training opportunities to develop and support the individual within the role.

Please see the attached job description and person specification for more information about this role and working atKent & Medway Mental Health Trust. We encourage you to refer to this when completing your application.

We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.

Job description

Job responsibilities

As well as a comprehensive induction period to KMMH and our service we can also offer training opportunities to develop and support the individual within the role.

Person Specification

Qualifications and Training

Essential

NVQ Level 2 or equivalent standard of literacy and numeracy
Demonstrates a commitment to further learning and development

Experience, Knowledge and Skills

Essential

Relevant experience in a healthcare setting and base level of theoretic knowledge
Lived experience and/or life skills relevant to the role.
Knowledge of patient/client conditions relevant to the community setting
Excellent level of communication skills (written and verbal)

Person Specification

Qualifications and Training

Essential

NVQ Level 2 or equivalent standard of literacy and numeracy
Demonstrates a commitment to further learning and development

Experience, Knowledge and Skills

Essential

Relevant experience in a healthcare setting and base level of theoretic knowledge
Lived experience and/or life skills relevant to the role.
Knowledge of patient/client conditions relevant to the community setting
Excellent level of communication skills (written and verbal)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

CREST Intensive Home Treatment Team

Maidstone Studios, Vinters Business Park,

Maidstone

ME14 5NZ

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Kent and Medway Mental Health NHS Trust

Address

CREST Intensive Home Treatment Team

Maidstone Studios, Vinters Business Park,

Maidstone

ME14 5NZ

United Kingdom

Employer's website

https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)