The Mid Yorkshire Teaching NHS Trust

Fracture Clinic Administrator

This job is now closed

Job summary

We are looking for a highly organised and motivated Fracture Clinic Administrator / Departmental Coordinator to join our Trauma and Orthopaedic team. This is a key administrative role supporting the efficient day-to-day running of fracture clinics across the Trust.

You will act as a central point of contact for patients, clinicians and other teams, ensuring smooth coordination of appointments and providing a professional and helpful service at all times.

Main duties of the job

Manage patient appointments including booking, cancelling and rescheduling clinics via telephone, letter and face-to-face contact
Act as a first point of contact, handling enquiries from patients, clinicians and external agencies in a professional and timely manner
Maintain accurate and up-to-date patient records across Trust systems (e.g. PAS, Bluespier) Support the coordination and smooth running of fracture clinics and departmental activities Prepare, process and distribute correspondence, reports and clinic documentation
Monitor and manage clinic stock levels, ordering supplies and liaising with suppliers as required
Ensure all administrative processes comply with Trust policies, data protection and confidentiality standards
Assist with data collection, reporting and audits to support service performance and improvement
Work collaboratively with colleagues and provide cross-cover across sites and departments when required

About us

We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff members work in patients homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). Committed to continuous improvement, we prioritise our people and values so we can deliver excellent patient experience. Our team is friendly, passionate and always seeking better ways to work through research and innovation. We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces for honest conversations and to share ideas, thoughts and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. As a member of the team, you will have access to the NHS pension plan, a generous holiday allowance, employee health and wellbeing services and extensive benefits and support. These include onsite nurseries, childcare vouchers,home electronics schemes, working carers support, carer-friendly policies, and more. If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.

Date posted

05 June 2026

Pay scheme

Agenda for change

Band

Band 3

Salary

£25,760 to £27,476 a year

Contract

Permanent

Working pattern

Full-time

Reference number

001339

Job locations

Pinderfields Hospital

Aberford Road

Wakefield

West Yorkshire

WF1 4DG

United Kingdom

Job description

Job responsibilities

Essential person specification requirements

Qualifications

GCSE English and Maths at grade C or above or equivalent
RSA3 Word Processing or equivalent

Experience

Previous experience of using Microsoft Word
Ability to use initiative
Dealing with the public both in person and on the phone

Knowledge and Awareness

Awareness of own limitations.
Confidentiality
Keyboard skills
Word-processing skills
Computer Literacy

Skills and Abilities

Ability to demonstrate literacy and numeracy skills
Able to communicate clear and concise information both verbally and in writing
Ability to prioritise own workload
Experience of IT systems

Job description

Job responsibilities

Essential person specification requirements

Qualifications

GCSE English and Maths at grade C or above or equivalent
RSA3 Word Processing or equivalent

Experience

Previous experience of using Microsoft Word
Ability to use initiative
Dealing with the public both in person and on the phone

Knowledge and Awareness

Awareness of own limitations.
Confidentiality
Keyboard skills
Word-processing skills
Computer Literacy

Skills and Abilities

Ability to demonstrate literacy and numeracy skills
Able to communicate clear and concise information both verbally and in writing
Ability to prioritise own workload
Experience of IT systems

Person Specification

Qualifications

Essential

Please click apply now to view the full person specification (there is no obligation to submit an application).

Person Specification

Qualifications

Essential

Please click apply now to view the full person specification (there is no obligation to submit an application).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.