Job summary
Are you looking for a challenge or change of career if so we have an exciting opportunity within Berkshire Healthcare Foundation Trust for a full time 37.5 hours Lead Administrator to work in the Community Adult Speech and Language Therapy Team.
This post offers an exciting opportunity to work alongside the Speech and Language Therapists (ASLT), that provides input to adults with a range of communication and swallowing difficulties. This post is based at Tilehurst Clinic in Reading which is the central base for all communications via telephone and post for the service.
There will be a need for you to attend other clinical sites within the localities, so a car driver is essential.
As the Lead Administrator, your main role is to lead in the development and provision of comprehensive secretarial and administrative support within the ASLT team.
We are looking for someone who has administration experience and IT skills preferably working with RIO
- You will need to have the ability to work independently and be responsive to the needs of the service
- Be highly organised and able to manage your own workload.
- Have a keen interest in healthcare and be driven to provide an excellent service for clients, families, and carers.
- We require applicants with excellent communication and interpersonal skills, to liaise with clients, other professionals, and therapy colleagues.
Main duties of the job
- To provide administrative support to the Team including diary management,
- Using RIO patient held records
- To ensure good communications are maintained across the service; being the first point of contact with external agencies/stakeholders/clients for the service/locality -
- To lead on service data and monitoring caseloads and referrals
- To ensure all stock and supplies are maintained across the sites and be responsible for ordering equipment and stationary/clinical supplies as needed including PPE
About us
For our people who work here that means we want Berkshire Healthcare to be a great place to work where everyone can thrive and grow. Some of the benefits of joining our team:
- Salary ranging from£25,147 -£27,596 per annum
- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.
Job description
Job responsibilities
Please see attached job description for more information about this role and working at Berkshire Healthcare NHS Foundation Trust.
Person Specification
Knowledge, Skills & Abilities
Essential
- Able to demonstrate empathy with clients, carers and colleagues and to listen wel
- Able to manage emotional consequences of working with clients with a range of communication difficulties
- Able to organise workload and manage time efficiently
- Ability to work well both independently and as part of a team
- Able to routinely maintain concentration in all aspects of work
- Able to identify when to seek support
- Willingness to learn and develop
- Ability to liaise with professional staff at all levels
Additional Requirements
Desirable
- Previous NHS work experience
Education/Qualifications/Training
Essential
- GCSE English or equivalent
- Education to 'A' level or equivalent
- Evidence of continuing professional and personal development
Desirable
- NVQ Level 3 Business Administration/ NVQ Level 3 Allied Health Professions Award
- Relevant diploma/degree
Previous Experience
Essential
- Demonstrable experience of previous administrative or secretarial work
- Competent and confident with electronic information
Desirable
- Previous administrative/secretarial experience in a healthcare/care setting
- Experience of working in NHS setting or similar large organisation
- Experience of using computerised patient record databases e.g RiO
Knowledge, Skills & Abilities
Essential
- Excellent interpersonal and organisational skills
- Able to communicate effectively, particularly where barriers to understanding exist
- Willingness to learn and develop
- Able to identify own strengths and needs
- Knowledge and experience of using Microsoft packages including Teams, Excel, Word
- Knowledge of standards of record keeping and confidentiality
Additional Requirements
Essential
- Basic understanding of the role of an SLT
- Ability to travel to multiple sites - must be a car driver with access to own vehicle.
Person Specification
Knowledge, Skills & Abilities
Essential
- Able to demonstrate empathy with clients, carers and colleagues and to listen wel
- Able to manage emotional consequences of working with clients with a range of communication difficulties
- Able to organise workload and manage time efficiently
- Ability to work well both independently and as part of a team
- Able to routinely maintain concentration in all aspects of work
- Able to identify when to seek support
- Willingness to learn and develop
- Ability to liaise with professional staff at all levels
Additional Requirements
Desirable
- Previous NHS work experience
Education/Qualifications/Training
Essential
- GCSE English or equivalent
- Education to 'A' level or equivalent
- Evidence of continuing professional and personal development
Desirable
- NVQ Level 3 Business Administration/ NVQ Level 3 Allied Health Professions Award
- Relevant diploma/degree
Previous Experience
Essential
- Demonstrable experience of previous administrative or secretarial work
- Competent and confident with electronic information
Desirable
- Previous administrative/secretarial experience in a healthcare/care setting
- Experience of working in NHS setting or similar large organisation
- Experience of using computerised patient record databases e.g RiO
Knowledge, Skills & Abilities
Essential
- Excellent interpersonal and organisational skills
- Able to communicate effectively, particularly where barriers to understanding exist
- Willingness to learn and develop
- Able to identify own strengths and needs
- Knowledge and experience of using Microsoft packages including Teams, Excel, Word
- Knowledge of standards of record keeping and confidentiality
Additional Requirements
Essential
- Basic understanding of the role of an SLT
- Ability to travel to multiple sites - must be a car driver with access to own vehicle.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
