Job summary
We are currently seeking an experienced Support Time and Recovery (STaR) Worker to join the Bank Bureau within Hertfordshire Partnership University NHS Foundation Trust, to work on a Bank Contract, based in Stevenage.
This will be working as part of a team which provides mental health services to those experiencing their first episode of psychosis.Applicants should have some experience of working in a healthcare setting, particularly within mental health
This role will also include travelling between bases and offices, as required, using a suitable mode of transport
All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Please see JD attached for further information
Main duties of the job
The post holder will work as part of a team which provides mental health services to those experiencing their first episode of psychosis.
You will need to focus directly on the needs of service users, givingsupport to the care co-ordinator - in the hub and spoke model STaR workers have a specialist 'spoke' role and will be asked to focus specifically on either carer support, social care/housing/assertive engagement, physical healthusing the Support Time and Recovery (STaR) Model.
Work across service and/or care group boundaries as necessary.
Work closely in association with the Team Leader, other senior staff and other agencies, to help maximise the quality and quantity of STaR services within available resources.
Work within the Care Programme Approach / Care Management process with a focus on Recovery Principles.
Provide support, give time and thus promote recovery.
About us
Hertfordshire Partnership University NHS Foundation Trustare one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
Job description
Job responsibilities
Further Duties and Responsibilities Include:
Providesupport, givetimeto an allocated group of service users and thus promote theirrecoveryand promote their place in the broader community.
Responsible for providing support to the care co-ordinator (hub), in the implementation of a recovery focussed care plan for an allocated number of individual service users.
Ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
Positively promote independent living of service users within community.
Enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty.
Develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence.
Enable staff to provide support with daily living of ordinary lives.
Ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.
Be responsible for reviewing information available to staff and service users for its quality and relevance.
Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in the service users care.
Report regularly to care co-ordinators and appropriate key workers.
Maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary.
Ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
Aid in the induction of STaR workers at lower bands, as well as offering regular supervision, peer support and mentoring in addition to existing managerial / clinical supervision.
Lead cross-service peer supervision groups of STaR Workers.
Participate in and be responsible for appropriate elements of staff development as part of STaR Team meetings as and when required.
Liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of STaR services.
Undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.
Respond to urgent situations emergencies or crises using local protocols.
Lead on the development of structured and semi-structured group work with service users within the community settings, and to contribute to the research of local need and the development of such groups to meet it.
Use information systems including information technology and be willing to undertake appropriate training.
Attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate.
Undertake such other duties as may be determined from time to time within the general scope of the post.
Clinical Responsibility Includes:
The post holder will work under supervision, where professional staff will always be available for reference and support.
Allocation of work will be delegated by a professional carrying a caseload.
The post holder will implement care packages under the supervision of registered clinical practitioners in a range of settings.
Job description
Job responsibilities
Further Duties and Responsibilities Include:
Providesupport, givetimeto an allocated group of service users and thus promote theirrecoveryand promote their place in the broader community.
Responsible for providing support to the care co-ordinator (hub), in the implementation of a recovery focussed care plan for an allocated number of individual service users.
Ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
Positively promote independent living of service users within community.
Enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty.
Develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence.
Enable staff to provide support with daily living of ordinary lives.
Ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.
Be responsible for reviewing information available to staff and service users for its quality and relevance.
Help to identify early signs of relapse by monitoring the service users progress, level of functioning and mental state and alert the appropriate staff involved in the service users care.
Report regularly to care co-ordinators and appropriate key workers.
Maintain accurate records as required by existing procedures, entering appropriate details on the service users case notes / electronic patient records as necessary.
Ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
Aid in the induction of STaR workers at lower bands, as well as offering regular supervision, peer support and mentoring in addition to existing managerial / clinical supervision.
Lead cross-service peer supervision groups of STaR Workers.
Participate in and be responsible for appropriate elements of staff development as part of STaR Team meetings as and when required.
Liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of STaR services.
Undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.
Respond to urgent situations emergencies or crises using local protocols.
Lead on the development of structured and semi-structured group work with service users within the community settings, and to contribute to the research of local need and the development of such groups to meet it.
Use information systems including information technology and be willing to undertake appropriate training.
Attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate.
Undertake such other duties as may be determined from time to time within the general scope of the post.
Clinical Responsibility Includes:
The post holder will work under supervision, where professional staff will always be available for reference and support.
Allocation of work will be delegated by a professional carrying a caseload.
The post holder will implement care packages under the supervision of registered clinical practitioners in a range of settings.
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit.
- NVQ/Mental Health Certificate Level 2
- Relating to People Skills
- Ability to supervise/mentor others
PREVIOUS EXPERIENCE
Essential
- Ability to provide practical support with daily living activities.
- Extensive experience of providing mental health services from within a team setting
- Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities
- Awareness of local services
COMMUNICATION SKILLS
Essential
- Basic written communication skills.
ANALYTICAL SKILLS
Essential
- An understanding of the mental health system
PHYSICAL SKILLS
Essential
- Able to move between bases and offices, as required, using suitable mode of transport. *Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
Person Specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential
- NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit.
- NVQ/Mental Health Certificate Level 2
- Relating to People Skills
- Ability to supervise/mentor others
PREVIOUS EXPERIENCE
Essential
- Ability to provide practical support with daily living activities.
- Extensive experience of providing mental health services from within a team setting
- Ability to acknowledge diversity and promote anti-discriminatory practice/equal opportunities
- Awareness of local services
COMMUNICATION SKILLS
Essential
- Basic written communication skills.
ANALYTICAL SKILLS
Essential
- An understanding of the mental health system
PHYSICAL SKILLS
Essential
- Able to move between bases and offices, as required, using suitable mode of transport. *Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Hertfordshire Partnership University NHS Foundation Trust
Address
Saffron Ground, Ditchmore Lane, Stevenage, SG1 3LJ
Saffron Ground, Ditchmore Lane, Stevenage, SG1 3LJ
Stevenage
SG1 3LJ
Employer's website
https://www.hpft.nhs.uk/careers/ (Opens in a new tab)
