Senior Medical Secretary/Waiting List Officer

Job summary

Senior Medical Secretary/Waiting List Officer

37.5 hours

Band 4

Fixed Term post

The Medicine Division is a dynamic and fast-paced environment offering a wide range of opportunities to broaden your experience. You'll be part of a collaborative team that values professionalism, mutual respect and continuous improvement. We pride ourselves on creating a positive workplace where staff feel supported, listened to and able to develop their careers. This is an excellent opportunity to play a key role at the heart of clinical services, working closely with Consultants and multidisciplinary teams to deliver outstanding patient care.

As a Senior Medical Secretary/Waiting List Officer, you will be a highly valued member of the Medicine Division, providing comprehensive and proactive secretarial support to Consultant-led teams. You will act as a point of contact for clinicians, patients and external agencies, ensuring high standards of communication, organisation and professionalism at all times.

Main duties of the job

To provide a comprehensive and effective secretarial, waiting list and administrative service to a consultant(s) and their medical team.

To administrate waiting lists and organise patient day case admissions.

To undertake the audiotyping of clinical and non-clinical correspondence within their specialty area.

Responsible for escalation and overdue results

The post-holder will be required to use systems such as Patient Centre, Advantis, Pathway Monitoring System (PMS) and the Big Hand Digital Dictation System.

You are expected to work with minimal supervision, and work to tight deadlines, which can cause pressure, also exercising sound judgement and decision-making skills.

There will be a requirement to cover for colleagues during periods of absence.

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice