ENT Medical Secretary - Band 3

Job summary

We are looking for a Medical secretary who will be responsible for supporting the clinical team in delivering high quality patient care and ensuring a comprehensive secretarial and administrative service is provided to the medical staff and their teams. and to ensure the CQUIN typing target and validation is completed accurately and in a timely manner.

Main duties of the job

Patient administration underpins the patient journey and supports clinical teams in delivering high quality patient care and can make a real difference to the patient experience. Effective and efficient patient administration supports management through ensuring a high standard of data quality and by making the best use of capacity and resources. The Medical Secretary is the hub of effective patient administration in the Business Unit.

The Medical Secretary:- Ensures a comprehensive secretarial and administrative service is provided to the medical staff and their supporting team- Provides cover for colleagues in their absence to maintain service levels- Notifies the Speciality Coordinator of any booking rule changes so that clinics are updated- Highlights current & future capacity problems (e.g. when referrals rise or case mix changes) to managers & clinicians- Works with the Speciality Coordinator regularly to ensure the whole of the patient pathway runs smoothly with minimal delays ensuring the Trust achieves locally and nationally agreed standards- Actively manages patient waiting lists and ensures patient pathways are updated to minimise validation backlogs and data quality issues- Regularly validates to ensure data quality

About us

United Lincolnshire Hospitals NHS Trust has been granted teaching hospital status, after demonstrating evidence to significant teaching commitment. From now on it will be known as United Lincolnshire Teaching Hospitals NHS Trust Pilgrim Hospital is situated beautiful countryside and serves the communities in the South Lincolnshire area. It provides all major specialties and a 24-hour major accident and emergency service.

Lincolnshire Community Health Services NHS Trust (LCHS) and United Lincolnshire Hospitals NHS Trust (ULHT) have come together in a Group arrangement, with the goal of improving the care provided to patients across the county.

This will not constitute a formal merger of the two organisations, but will bring the Trusts together under a single Board and Executive Leadership Team, with the goal of improving the care that is provided to patients both in the community and in hospitals across Lincolnshire. Both Trusts will retain their separate statutory names and legal obligations.

The Group will be known as Lincolnshire Community and Hospitals NHS Group (LCHG).