Job summary
We are looking for a friendly and enthusiastic person to join Ultrasound admin team at Castle Hill Hospital.
You will manage the waiting times for patients within the Radiology team so as to ensure that patients are imaged and treated within the national waiting times.
You will also ensure an effective and efficient administrative service is maintained.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role
Main duties of the job
To assist in the delivery of the Trust's Waiting List Policy and in meeting performance targets, quality and activity targets and in ensuring continuous development and maintenance of processes.
You will be able to communicate at all levels, work flexibly and be able to organise and prioritise your own workload.
You will assist in the management of Inpatient, Outpatient and GP Waiting Lists within the Radiology Administration Service.
About us
Hull University Teaching Hospitals is part of one of the largest acute and community Group arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.
Made up of two Trusts - Hull University Teaching Hospitals NHS Trust (HUTH) and Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) - our Group has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.
Together we employ nearly 20,000 staff. Our five main hospital sites, are Hull Royal Infirmary and Castle Hill Hospital for HUTH and Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLaG.
As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.
We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Group and our community.
Should we receive a high volume of applications the advert may be closed earlier than stated. To view a full job description and person specification please see attachments on this advert.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled WorkerVisa and therefore we would not be able to issue a Certificate of Sponsorship for this role.
Job description
Job responsibilities
For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.
Should we receive a high volume of applications the advert may be closed earlier than stated.
Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled WorkerVisa and therefore we would not be able to issue a Certificate of Sponsorship for this role.
Person Specification
Education/ Qualifications
Essential
- 4 GCSE's or equivalent (grade 4 or above)
- NVQ level 2 /BTEC equivalent, preferably in Customer Service or Administration
- Good IT skilld
- Customer care training/telephone skills
Desirable
- Previous Administration experience
Experience
Essential
- Experience of providing a service to patients/customers
- A proven ability to meet deadlines
- Ability to work on own initiative but also as part of a team
- Ability to communicate at all levels, both written and verbally
- Good organisational skills
- Must be able to maintain confidentiality at all times
Desirable
- Previous Soliton/Lorenzo experience
Communication and Interpersonal Skills
Essential
- Shows desire and capability to develop
- Good communication - verbal/written
- Be able to work on own initiative
- Works well with in a team
- Demonstrates understanding of confidentiality
- Evidence showing clinical and professional development
- Ability to prioritise workload
Desirable
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of and adherences to General Data Protection regulations 2018
Attributes and Other Requirements
Essential
- Shows motivation in developing new skills
- High level of interpersonal skills
- Demonstrate empathy and diplomacy
- Flexible and reliable
- Good time keeper
- Ability to work from both hospital sites as required to meet the demands of the service
Person Specification
Education/ Qualifications
Essential
- 4 GCSE's or equivalent (grade 4 or above)
- NVQ level 2 /BTEC equivalent, preferably in Customer Service or Administration
- Good IT skilld
- Customer care training/telephone skills
Desirable
- Previous Administration experience
Experience
Essential
- Experience of providing a service to patients/customers
- A proven ability to meet deadlines
- Ability to work on own initiative but also as part of a team
- Ability to communicate at all levels, both written and verbally
- Good organisational skills
- Must be able to maintain confidentiality at all times
Desirable
- Previous Soliton/Lorenzo experience
Communication and Interpersonal Skills
Essential
- Shows desire and capability to develop
- Good communication - verbal/written
- Be able to work on own initiative
- Works well with in a team
- Demonstrates understanding of confidentiality
- Evidence showing clinical and professional development
- Ability to prioritise workload
Desirable
- Knowledge of Trust Access Policy
- Knowledge of Referral to Treatment rules and guidelines
- Knowledge of and adherences to General Data Protection regulations 2018
Attributes and Other Requirements
Essential
- Shows motivation in developing new skills
- High level of interpersonal skills
- Demonstrate empathy and diplomacy
- Flexible and reliable
- Good time keeper
- Ability to work from both hospital sites as required to meet the demands of the service
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
