Job summary
Administrator for WorthingCrisis Resolution and Home Treatment Team. The role is fulltime hours and office based.
We are looking for someone to join our enthusiastic and dedicated team, someone who is willing to provide administrative support. You will be someone who's strengths include planning and organisational skills; excellent time management; and someone who is adaptive and able to respond to the challenges of change and development of an exciting service.
Main duties of the job
Tasks will include taking phone calls from service users, their families and professionals, minute taking, typing of clinical letters and helping to maintain and input data for a number of audits and systems needed for the smooth running of the service.
Full training will be given for this and other NHS systems if required.
Working as part of a multi-disciplinary team you will need to be able to communicate well and work with professionals from a variety of professional backgrounds and a have a compassionate, holistic and person-centred approach.
About us
We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.
Career Progression: We know that building on your personal and professional development are key . We are committed to providing a working environment where you can progress your career, build your knowledge base and develop your skillset.
Equality, Diversity and Inclusion: Sussex Partnership NHS Foundation Trust is committed to becoming a diverse employer and inclusive workplace in which people from all backgrounds can belong and pursue enriching careers.
- Wellbeing resources available for staff to access
- Comprehensive induction and mandatory training package
- Access to development opportunities
- Regular supervision and appraisal
Job description
Job responsibilities
The duties include carrying out administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, taking notes, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required. To provide a comprehensive range of administrative services to the team.
The complex nature of the work and the need for the post-holder to manage their day-to-day workload and use their initiative with limited supervision necessitates a thorough understanding of the role/work and relevant procedures, as well as excellent judgement, organisational ability and communication skills. Much of the work is non-routine and requires an ability to work to tight and multiple deadlines.
Job description
Job responsibilities
The duties include carrying out administrative tasks such as processing new referrals, typing letters and reports, arranging appointments, email management, taking notes, maintaining databases, data entry, ordering stationery, goods and services, photocopying, scanning and other admin tasks as required. To provide a comprehensive range of administrative services to the team.
The complex nature of the work and the need for the post-holder to manage their day-to-day workload and use their initiative with limited supervision necessitates a thorough understanding of the role/work and relevant procedures, as well as excellent judgement, organisational ability and communication skills. Much of the work is non-routine and requires an ability to work to tight and multiple deadlines.
Person Specification
QUALIFICATIONS
Essential
- NVQ L3 in Business and Administration or equivalent relevant administration experience
- Good standard of fast and accurate typing
EXPERIENCE
Essential
- Service meetings and taking minutes
- Knowledge of key issues within the NHS and/or other public sector organisations
- Maintaining office systems
- Producing accurate documents to a high standard of presentation
- Excellent communication skills in writing, face to face and by telephone
- Dealing with confidential and sensitive issues with tact and diplomacy
Person Specification
QUALIFICATIONS
Essential
- NVQ L3 in Business and Administration or equivalent relevant administration experience
- Good standard of fast and accurate typing
EXPERIENCE
Essential
- Service meetings and taking minutes
- Knowledge of key issues within the NHS and/or other public sector organisations
- Maintaining office systems
- Producing accurate documents to a high standard of presentation
- Excellent communication skills in writing, face to face and by telephone
- Dealing with confidential and sensitive issues with tact and diplomacy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
