Care Navigator
This job is now closed
Job summary
An exciting opportunity to work in the Early Intervention in Psychosis (EIP) Team who are looking to recruit a Care Navigator for our friendly, fast paced multi-disciplinary team.
Based at Parklands House Basingstoke, some of the benefits of joining our team are:
Free on-site parking
Flexible working with a strong emphasis on your work, life balance.
Annual leave -- 27 days for new starters plus bank holidays, increasing to 29 days after 5 years, 33 days after 10-years.
Excellent NHS Pension Scheme.
Fantastic Staff Benefits
The main responsibilities consist of leading a small administrative team, managing the performance and business data requirements within the EIP Service. You will be responsible for overseeing all data management, look to improve ways of working, work closely alongside the business/ service development needs and support junior members of the administrative team.
Good skills in data analysis, Excel, minute taking and organisation are a must, as well as being able to organise a busy workload and being able to build working relationships with key people.
While not clinical, the post holder plays a vital role in ensuring the patient experience is positive by reducing administrative barriers.
If this sounds of interest and you think this could be the right career move for you, please get in touch! If you would like to arrange an informal visit, please contact Kendall Howard, North Area Admin Manager, 02382 316300
Main duties of the job
Develop,operate and supervise the secretarial support and administrative service within the team.
Organise/coordinate e-roster system for their designated teams in the Division, highlighting areas of concern or staffing to relevant managers.
Ensure review, monitoring and reporting of Insight information is completed on a weekly basis, helping to support clinical leads with performance suite and feeding into relevant performance reports.
Organise the administrationserviceinvolved in taking, transcribing and distribution of agendas and minutes.
Ensure that tasks and referrals are prioritised and managed effectively.
Ensure existing IT systems aremaintainedand operational IT proceduresare adhered to.
Assume the lead and participate in audits as required by senior manager.
Assist the Clinical Lead with non-clinical policies/ procedures ensuring they are up to date and accurate.
Assistwith issues relating to health and safety on site in the district.
Ensure all internal/external communications contribute to a positive image of HIOWHealthcareNHS FT and are of the highest possible standard to establishand maintain effective internal and external communication channels.
Review andmonitormaintenance requests.
Work closely with other staff in secretarial/administrative support roles within the division, attending meetings where necessary, sharing information and best practice to ensure effective administrative support systems are in place across the service.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Details
Date posted
01 June 2026
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year
Contract
Permanent
Working pattern
Full-time
Reference number
348-MNH-10726
Job locations
Parklands House
London Road
Basingstoke
Hampshire
RG21 4AP
United Kingdom
Employer details
Employer name
Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address
Parklands House
London Road
Basingstoke
Hampshire
RG21 4AP
United Kingdom
Employer's website
https://hiowhealthcare.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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