Job summary
The work of the analyst will be driven by the 0-19 service. The role is to support the service to manage and develop their services, providing timely information and analysis allowing them to be both informed and effective.
The post holder will need to use local data to improve health outcomes for Children and Families.
Although a proportion of time will be spent at their desk, the business analyst will also be expected to get out into the business unit, attending business unit meetings etc. Close working will enable the information service to deliver a more responsive, relevant and proactive service.
*To understand the strategic objectives of the 0-19 service and translate these into meaningful and effective reporting processes
*To help support the service with demand and capacity/benchmarking
*Support clinicians and senior management team to understand data and how to use reports to maximise benefits to the service
*Be experts in the Trusts systems so that data can be integrated across multiple sources, where possible automating production of this
*Promote the use of the Trust Data Warehouse and Insights and support in developing new functionality
*To keep up to date on the statutory reporting requirements of local Commissioners, Department of Health and National NHS reporting; sharing any new developments
*Ensuring the Information Governance aspects of dealing with patient data and reporting are recognised and where risks are identified processes are put in place to minimise these
Main duties of the job
The business analyst will become expert in the assigned business areas, providing advice, guidance, and support regarding the collection, use and interpretation of information to business unit staff and third party or in house system providers.
To work in partnership with service leads, data analyst team and commissioners, to manage data validation is responsible for extracting, analysing, and presenting highly complex data to internal, external customers and stakeholders, tailoring outputs to the diverse needs of different audiences, and providing advice and insight to support business critical decisions. To pioneer data collection processes for 0-19 Service in response to growing data requirements from stake holders, Commissioners, and any outside relevant bodies.
Responsible to deliver analytical products including highly complex modelling to support the reporting of management information and insight delivering quality information.
To respond to complex enquiries sensitively, offer advice and negotiate on the process that will be followed.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.
With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.
Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.
Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Job description
Job responsibilities
The post holder is required to -
*Analyse data, interpret and report and present results
*Lead in the design and creation of performance monitoring reports and bespoke and ad hoc reports
*Provide expert advice, guidance, and support regarding the collection, use and interpretation of information
*Have an expert knowledge of the information requirements for their assigned business units, both current and future
*Develop and design health related data sets and information
*Support managers in the 0-19 service to enable them to utilise available reporting tools
Undertake reporting and analysis of information as delegated by the Service Manager. To be responsible for all aspects of data management to the 0-19 service, monitoring, validating, and reporting on activity, supporting audit and project work and providing analysis for service assessment and ongoing improvement. Delivering training to new users and liaising with IT colleagues where necessary. Conducting expert and advanced analysis and develop methods to collect, collate and evaluate quantitative and qualitative highly complex and sensitive data using appropriate query tools.
Communicating and presenting highly complex and highly sensitive data and analysis effectively at all levels and to both internal and external stakeholders, to both technical and non-technical audiences both verbally and in writing. Ensuring the information provided is accessible and understandable to a wide audience and conforms to high standards
Planning and organising own workload and manage activities or projects requiring formulation or adjustment. Undertake any other duties commensurate with the role as agreed with line manager and role holder.
*To provide and receive complex information and communicate statisitical matters/system changes to non-analytical professionals, advising on issues of data standards and quality as necessary and in a timely manner
*To undertake the collation and submission of monthly reports to support the commissioned contract, statistical returns and other reports, ensuring accuracy and disseminating useful conclusions and information within the service
*To support the audit process within the 0-19 service
*To ensure robust processes for data collection and effective validation are in place
*To monitor the teams' performance against Key Performance Indicators (KPIs), and be proactive in their resolution and escalation, working with Senior Managers, Team members and key stakeholders
*To work with Senior Managers to address new or changed data collection requirements
*To attend training and assist in the roll out of new guidelines/statistical requirements across the 0-19 service
*Support technological innovation within the service. Attend meetings, forums or work groups and work with other Trust areas on initiatives for IT development to improve service delivery. Provide training to multi-disciplinary colleagues on Insights as required
*Responsible for proactively contributing to the maintenance and development of data and administration systems and processes maximising the use of technology
*Carry out in depth analysis of information held on various databases. Using data query tools, spreadsheets and business intelligence tools to extract and manipulate and present the information required.
*Lead in the design and creation of performance monitoring reports and bespoke and ad hoc reports to customer's specifications and timescales. Understand the business needs of the customer, discussing with them their information requirements and making judgements and recommendations on the best way they can be met.
*Supervise the ongoing development and regular production of the monthly performance monitoring reports.
*Proactively investigate new reports and information sources to enhance business intelligence within the service.
*Provide complex analyses and rich information by combining multiple sources of data including public health data (ultimately using the data warehouse) to provide: valuable management information, benchmarking within the service, service redesign information and quality and outcome information.
*Explore other possible external data sources to enable benchmarking with other Trusts.
*Model scenarios, provide forward projections (what if) and trend analysis as required by the business unit.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job responsibilities
The post holder is required to -
*Analyse data, interpret and report and present results
*Lead in the design and creation of performance monitoring reports and bespoke and ad hoc reports
*Provide expert advice, guidance, and support regarding the collection, use and interpretation of information
*Have an expert knowledge of the information requirements for their assigned business units, both current and future
*Develop and design health related data sets and information
*Support managers in the 0-19 service to enable them to utilise available reporting tools
Undertake reporting and analysis of information as delegated by the Service Manager. To be responsible for all aspects of data management to the 0-19 service, monitoring, validating, and reporting on activity, supporting audit and project work and providing analysis for service assessment and ongoing improvement. Delivering training to new users and liaising with IT colleagues where necessary. Conducting expert and advanced analysis and develop methods to collect, collate and evaluate quantitative and qualitative highly complex and sensitive data using appropriate query tools.
Communicating and presenting highly complex and highly sensitive data and analysis effectively at all levels and to both internal and external stakeholders, to both technical and non-technical audiences both verbally and in writing. Ensuring the information provided is accessible and understandable to a wide audience and conforms to high standards
Planning and organising own workload and manage activities or projects requiring formulation or adjustment. Undertake any other duties commensurate with the role as agreed with line manager and role holder.
*To provide and receive complex information and communicate statisitical matters/system changes to non-analytical professionals, advising on issues of data standards and quality as necessary and in a timely manner
*To undertake the collation and submission of monthly reports to support the commissioned contract, statistical returns and other reports, ensuring accuracy and disseminating useful conclusions and information within the service
*To support the audit process within the 0-19 service
*To ensure robust processes for data collection and effective validation are in place
*To monitor the teams' performance against Key Performance Indicators (KPIs), and be proactive in their resolution and escalation, working with Senior Managers, Team members and key stakeholders
*To work with Senior Managers to address new or changed data collection requirements
*To attend training and assist in the roll out of new guidelines/statistical requirements across the 0-19 service
*Support technological innovation within the service. Attend meetings, forums or work groups and work with other Trust areas on initiatives for IT development to improve service delivery. Provide training to multi-disciplinary colleagues on Insights as required
*Responsible for proactively contributing to the maintenance and development of data and administration systems and processes maximising the use of technology
*Carry out in depth analysis of information held on various databases. Using data query tools, spreadsheets and business intelligence tools to extract and manipulate and present the information required.
*Lead in the design and creation of performance monitoring reports and bespoke and ad hoc reports to customer's specifications and timescales. Understand the business needs of the customer, discussing with them their information requirements and making judgements and recommendations on the best way they can be met.
*Supervise the ongoing development and regular production of the monthly performance monitoring reports.
*Proactively investigate new reports and information sources to enhance business intelligence within the service.
*Provide complex analyses and rich information by combining multiple sources of data including public health data (ultimately using the data warehouse) to provide: valuable management information, benchmarking within the service, service redesign information and quality and outcome information.
*Explore other possible external data sources to enable benchmarking with other Trusts.
*Model scenarios, provide forward projections (what if) and trend analysis as required by the business unit.
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications
Essential
- Educated to degree level in a health information or mathematical/statistical subject
- Or 3 years experience of information handling / analysis in a work environment
- Qualification in information management/ analysis
- Full UK driving licence (own car)
Desirable
- Postgraduate professional
- Health or information management qualification.
- Evidence of continuous professional development
Experience
Essential
- Experience in identifying reporting requirements and developing reports to customers specifications
- Has 2 years plus experience of information analysis using database interrogation tools: SQL, Business Objects, Cognos or other
- 3 years NHS experience or other health or public sector
Desirable
- Has implemented new tools and systems for information reporting or analysis
- Implementing or supporting modern dashboard tools
Person Specification
Qualifications
Essential
- Educated to degree level in a health information or mathematical/statistical subject
- Or 3 years experience of information handling / analysis in a work environment
- Qualification in information management/ analysis
- Full UK driving licence (own car)
Desirable
- Postgraduate professional
- Health or information management qualification.
- Evidence of continuous professional development
Experience
Essential
- Experience in identifying reporting requirements and developing reports to customers specifications
- Has 2 years plus experience of information analysis using database interrogation tools: SQL, Business Objects, Cognos or other
- 3 years NHS experience or other health or public sector
Desirable
- Has implemented new tools and systems for information reporting or analysis
- Implementing or supporting modern dashboard tools
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
