Tees Esk and Wear Valleys NHS Foundation Trust

FSM Administration Support

The closing date is 26 November 2025

Job summary

You will need to be passionate and enthusiastic about patient care putting patients at the heart of everything you do. You will be working in a team and will need to be well organised and be able to think on the spot. You will be passionate about our business, creating a culture of continuous improvement. You should be highly motivated, reliable, and flexible and be able to work on your own initiative and be a team player.

You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.

Main duties of the job

We require friendly, positive thinking, organised and motivated individual to provide administrative support within the Trusts Hotel Services Team

The main responsibilities of the role will be to provide support to the Facilities Site Manager and the team and the duties will include: support for the planning and production of trust wide menus; management of calendars; the organisation and minuting of a variety of meetings including the production and distribution of reports; maintaining action logs and in house financial records; dealing with incoming phone calls and providing general administrative support. Excellent communication and customer care skills are essential as well as the necessity to maintain confidentiality at all times.

Applicants should hold NVQ Level 3 Business Administration andECDL Level 1 & 2 or equivalentwith competency in Microsoft Office packages, the ability to communicate effectively and good organisational skills and attention to details are requirements of the role.

This is a demanding role and as such applicants should be able to work under pressure when required.

The post holder will be based at Auckland Park Hospital working 4 days out of 5. You will be required to work in different locations within a team.

About us

We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.

From education and prevention, to crisis and specialist care --our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.

We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.

We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.

We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-EF-105-25-A

Job locations

Auckland Park Hospital

Bishop Auckland

DL14 6AE


Job description

Job responsibilities

Please see the attached job description and person specification which outlines the main duties and responsibilities of the role.

Job description

Job responsibilities

Please see the attached job description and person specification which outlines the main duties and responsibilities of the role.

Person Specification

Qualification and Experience

Essential

  • NVQ Level 3 Business Administration
  • ECDL Level 1 & 2 or equivalent
  • Experience of providing administration support
  • Experience of Microsoft Office software packages

Desirable

  • Experience of providing admin support in contract management.

Skills & Knowledge

Essential

  • Ability to communicate face to face and by telephone in a helpful manner
  • Good organisational skills and ability to prioritise
  • Accurate keyboard, typing and word processing skills
  • Natural aptitude with figures

Personal Attributes

Essential

  • Demonstrate flexible approach to work
  • Attention to detail
  • Ability to work using own initiative and without supervision
  • Ability to pick up new systems/procedures quickly and effectively
  • Demonstrate ability to work as part of a team
  • Confident and friendly
  • Ability to relate to all people at all levels
Person Specification

Qualification and Experience

Essential

  • NVQ Level 3 Business Administration
  • ECDL Level 1 & 2 or equivalent
  • Experience of providing administration support
  • Experience of Microsoft Office software packages

Desirable

  • Experience of providing admin support in contract management.

Skills & Knowledge

Essential

  • Ability to communicate face to face and by telephone in a helpful manner
  • Good organisational skills and ability to prioritise
  • Accurate keyboard, typing and word processing skills
  • Natural aptitude with figures

Personal Attributes

Essential

  • Demonstrate flexible approach to work
  • Attention to detail
  • Ability to work using own initiative and without supervision
  • Ability to pick up new systems/procedures quickly and effectively
  • Demonstrate ability to work as part of a team
  • Confident and friendly
  • Ability to relate to all people at all levels

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Auckland Park Hospital

Bishop Auckland

DL14 6AE


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Tees Esk and Wear Valleys NHS Foundation Trust

Address

Auckland Park Hospital

Bishop Auckland

DL14 6AE


Employer's website

https://www.tewv.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Facilities Site Manager

Elizabeth Morton

elizabeth.morton2@nhs.net

07967736611

Details

Date posted

12 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year pro rata, per annum

Contract

Permanent

Working pattern

Part-time

Reference number

346-EF-105-25-A

Job locations

Auckland Park Hospital

Bishop Auckland

DL14 6AE


Supporting documents

Privacy notice

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