Job summary
East Midlands Ambulance service working in conjunction with United Lincolnshire Hospitals and Lincolnshire Community Health Services are pleased to advertise and exciting new role . This role will facilitate greater joint working across the urgent care arena in Lincolnshire.
The Clinical Navigator role is a dedicated people and process focused resource, with an overarching objective to lead the efficient delivery of hospital ambulance turnaround, encompassing improvement in operational practices materially driving excellence in patient care and ambulance service delivery. In parallel, the role will be an integral health system conduit for real time, multi-agency intelligence sharing, supporting Trust and partner agency tactical and strategic decision making.
Base station will be Boston Pilgrim Hospital. Shifts will be 1200/0000 working from within the A/E department.
Main duties of the job
The Clinical Navigator role is a dedicated people and process focused resource, with an overarching objective to lead the efficient delivery of hospital ambulance turnaround, encompassing improvement in operational practices materially driving excellence in patient care and ambulance service delivery. In parallel, the role will be an integral health system conduit for real time, multi-agency intelligence sharing, supporting Trust and partner agency tactical and strategic decision making.
The CN resource is a clinically qualified Paramedic/Nurse. They will take the lead ambulance coordinating role to oversee the clinical handover process while also redirecting, signposting and educating correct patient destinations - for both in and out of hospital pathways. The post holder has the authority to effectively and assertively challenge process and behaviours of both ambulance and Emergency Department staff within the context of patient care and clinical handover. This includes ensuring the department is the appropriate destination for the patient based on their presenting condition and optimum utilisation of wider health system pathways. This may include diverting patients to more appropriate pathways due to clinical appropriateness and reflecting system pressures.
About us
Here at EMAS, we are proud to serve the communities and people of the East Midlands. Come and Join Our Big Green Family and help us move to outstanding services overall for patients and staff.
Job description
Job responsibilities
The CN resource is a who is a clinically qualified Paramedic/Nurse. They will take the lead ambulance coordinating role to oversee the clinical handover process while also redirecting, signposting and educating correct patient destinations for both in and out of hospital pathways. The post holder has the authority to effectively and assertively challenge process and behaviours of both ambulance and Emergency Department staff within the context of patient care and clinical handover. This includes ensuring the department is the appropriate destination for the patient based on their presenting condition and optimum utilisation of wider health system pathways. This may include diverting patients to more appropriate pathways due to clinical appropriateness and reflecting system pressures.
The post holder will be required to operate at the designated Hospital to ensure effective and efficient ambulance turnaround to support the EMAS achievement of key performance indicators as part of the EMAS strategic and clinical objectives. Additionally, they will have a key responsibility in ensuring appropriate prioritisation of ambulance staff and patient welfare, whilst ensuring the adoption of the Professional Care Standards for Patients Waiting in Ambulances (NHSEI 2021) during periods of prolonged handover.
Job description
Job responsibilities
The CN resource is a who is a clinically qualified Paramedic/Nurse. They will take the lead ambulance coordinating role to oversee the clinical handover process while also redirecting, signposting and educating correct patient destinations for both in and out of hospital pathways. The post holder has the authority to effectively and assertively challenge process and behaviours of both ambulance and Emergency Department staff within the context of patient care and clinical handover. This includes ensuring the department is the appropriate destination for the patient based on their presenting condition and optimum utilisation of wider health system pathways. This may include diverting patients to more appropriate pathways due to clinical appropriateness and reflecting system pressures.
The post holder will be required to operate at the designated Hospital to ensure effective and efficient ambulance turnaround to support the EMAS achievement of key performance indicators as part of the EMAS strategic and clinical objectives. Additionally, they will have a key responsibility in ensuring appropriate prioritisation of ambulance staff and patient welfare, whilst ensuring the adoption of the Professional Care Standards for Patients Waiting in Ambulances (NHSEI 2021) during periods of prolonged handover.
Person Specification
written
Essential
- current clinical registration
- Working under pressure
- Previous HALO/CN experience
Desirable
- Experience of wider health systems management
Person Specification
written
Essential
- current clinical registration
- Working under pressure
- Previous HALO/CN experience
Desirable
- Experience of wider health systems management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).