Job summary
- To provide planned, delegated care to patients in their own homes or other settings as appropriate.
- To demonstrate independent working without direct supervision.
- To participate in shared care with other agencies, services as required.
- Provide accurate feedback on patient care to the Multidisciplinary team.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Main duties of the job
Health Care Support Workers work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. You will be part of a multi-disciplinary team supporting registered healthcare professionals in providing patient's clinical care, including monitoring, observing, and ensuring personal hygiene standards are maintained or participate to provide a range of therapeutic activities for our patients.
We are dedicated to the ongoing development of our staff; we offer a wide range of opportunities for personal and professional growth including excellent progression through various career pathways.
Our priority is hiring the person who shares our Trust Values and have the ability to work as part of a dynamic team delivering high-quality care.
You don't need to have worked in health care before; you may have just finished education, or cared for a family member or maybe your personal experiences during the COVID-19 pandemic has meant you've re-evaluated your life and you've decided to change your career. Whatever your situation, your desire is to provide quality patient care.
You will be expected to hold a full UK driving licence and have access to a car for work.
About us
Here atCentral and North West London NHS Trustwe provide an extensive range of specialist health services including Physical Health, Mental Health, Learning Disabilities, Eating Disorders, Addictions, Sexual Health and Health and Justice across London, Milton Keynes and areas beyond. Our services are mainly provided in the community, hospitals, schools and prisons.
We're passionate about delivering first-class patient-centred, safe and effective care, whether it is in a hospital setting, in a community clinic or in the patient's own home. Patients are at the heart of everything we do.
What we offer
- 27 days' leave (rising to 29 after 5 and to 33 after 10 years' service)
- Enhanced pay when you work unsocial hours
- Excellent progression through various career pathway opportunities
- Regular ongoing supervision and appraisals with optional coaching available
- Support towards the Continuous Professional Certificate
- Support to complete the Care Certificate
- Generous NHS pension
- Great maternity, paternity and adoption support
- Childcare vouchers
- Access to meaningful discounts and benefits such as cycle and travelcard loans, salary deduction schemes enabling you to buy a car and hundreds of household items whilst spreading the cost over 12 months.
Job description
Job responsibilities
Please refer to the Job descriptions attached for detailedresponsibilities
Band 3 Health Care Support Worker work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Support Workers are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
- keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Registered Nurses
- contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
- ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans.
Please complete an online application asap
Closing date is indicative only and this vacancy may close once sufficient applications have been received.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Job description
Job responsibilities
Please refer to the Job descriptions attached for detailedresponsibilities
Band 3 Health Care Support Worker work closely with people who use our Services, their families, friends and carers and play an important contribution in how people experience our services. Band 3 Health Care Support Workers are expected to be kind and responsive but professional and informative and contribute to the quality of the services we provide by:
- keeping the people who using our services as safe as possible by recognising the limits of the Health Care Assistant role and working closely with Registered Nurses
- contributing to the best possible clinical outcomes by using up-to-date skills and adhering to evidence based policies and procedures when implementing care plans
- ensuring the people using our services have a good experience by respecting, empowering and working in partnership with people when contributing to the implementation and evaluation of care plans.
Please complete an online application asap
Closing date is indicative only and this vacancy may close once sufficient applications have been received.
The successful applicant may have contact with patients or service users. As an NHS Trust we strongly encourage and support vaccination as this remains the best way to protect yourself, your family, your colleagues and of course patients and service users when working on our healthcare settings.
Person Specification
Education and Qualifications
Essential
- Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
- Spoken and written English, to an appropriate standard to fulfil the job requirements
Desirable
Previous Experience
Essential
- Previous experience of working with a multidisciplinary team
- Experience of working with the general public communicating with a range of different people
- Previous experience of working in a fast-paced environment
- Previous experience of working within a customer focused environment
Desirable
- Healthcare/NHS or similar experience in community or hospital settings Volunteer sector
- Experience in a caring role
- Previous experience in mental health setting or working with adults suffering from mental health problems
Knowledge
Desirable
- Basic infection control issues and procedures
- The role of the Health Care Assistant
Skills and knowledge
Essential
- Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively. Speaking face to face but also by telephone.
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Able to maintain electronic patient records Use Microsoft Word to draft letters and reports
- You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England.
- Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
- Able to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
- Obtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with
- Help others in the team achieve their objectives and deliver safe, effective care.
Desirable
- Basic knowledge and understanding of the Mental Health Act 1983.
Qualifications
Essential
- Willingness to undertake in- service training to develop skills
Person Specification
Education and Qualifications
Essential
- Numeracy and Literacy skills required to keep accurate records and administer medicines (if appropriate)
- Spoken and written English, to an appropriate standard to fulfil the job requirements
Desirable
Previous Experience
Essential
- Previous experience of working with a multidisciplinary team
- Experience of working with the general public communicating with a range of different people
- Previous experience of working in a fast-paced environment
- Previous experience of working within a customer focused environment
Desirable
- Healthcare/NHS or similar experience in community or hospital settings Volunteer sector
- Experience in a caring role
- Previous experience in mental health setting or working with adults suffering from mental health problems
Knowledge
Desirable
- Basic infection control issues and procedures
- The role of the Health Care Assistant
Skills and knowledge
Essential
- Able to communicate with the multi-disciplinary team, update others in the team and use handover effectively. Speaking face to face but also by telephone.
- Maintaining accurate, timely, concise and legible clinical records both electronic and handwritten which adhere to the CNWL policies
- Able to maintain electronic patient records Use Microsoft Word to draft letters and reports
- You are expected to adhere to the Code of Conduct for Health Care and Support Workers and Adult Social Care Workers in England.
- Contribute to the implementation of care plans by helping to assess patients, develop, implement and evaluate a care plan
- Able to work under your own initiative but follow the directions of care plans and Band 4 staff or registered Nurses
- Obtain consent and understand how the Mental Capacity Act and Deprivation of Liberty Safeguards impacts on your work and the people you are working with
- Help others in the team achieve their objectives and deliver safe, effective care.
Desirable
- Basic knowledge and understanding of the Mental Health Act 1983.
Qualifications
Essential
- Willingness to undertake in- service training to develop skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
