Job summary
The Culture and Leadership Service are looking for a dedicated programme manager to support us in the delivery of our high profile transformational programmes. Reporting to the Director of Organisational Development and working closely with the senior team members, the post holder will have the exciting opportunity to play a key role in the successful delivery of our people strategy.
You will be part of an friendly expert team, that delivers a wide and varied portfolio, involving leadership development, staff recognition, engagement, inclusion and wellbeing.
The role is fulltime, based at our Cowley office in Oxford, with flexibility to work from home for part of the week. We are looking for someone with a track record as a business manager, and experience in programme management to enable the smooth running of the service and the delivery of our people programmes.
Main duties of the job
Reporting to the Director of Culture, Leadership and Organisational Development, the post holder will play a key role in the business and programme management support for the Culture and Leadership Service (C&LS) to meet our key deliverables aligned to our OUH People Plan and Trust priorities.
They will work closely with Director and the Heads of Service in the team, including colleagues in the wider People Communications Directorate, by providing proactive programme management support, including reporting against our performance targets to the Trust's Corporate Governance and Improvement teams.
The post holder will be responsible for effective day to day business management of Culture and Leadership service, including risk management, budget management and effective management of all relevant meetings.
They will also be responsible for the people management of the administrative team, by ensuring resources are allocated appropriately to support the successful delivery of our programmes according to the agreed timescales.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research.
The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury.
Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.
Job description
Job responsibilities
The Culture and Leadership Programme Manager is responsible for:
- Overall development, implementation, management and evaluation of effective systems, processes, business and performance elements of the C&LS.
- Programme manage all elements of the C&LS delivery, including: developing and managing the service level agreement (SLA) and key performance targets (KPIs), triaging and allocating programmes of work to the relevant teams, making best use of available resources to maximise productivity, and take the lead in assisting in the successful delivery of our programmes.
- Developing, evaluating and reporting on the delivery of a robust service plan, ensuring that all activities follow appropriate, contractual, legal, logistical and financial processes and are coordinated, coherent, efficient and well-managed.
- Oversight and management of the Services business plan; undertaking regular progress reviews with the teams to ensure effective and timely delivery; provide highlight reports to the Service leads and report risks/issues/actions/decisions and appropriate mitigations.
- Oversight and management of all aspects of the C&LS project budgets, including invoicing and reporting.
- Direct leadership of the Culture and Leadership administration team.
Take a lead in the coordination of learning and development and recruitment activity across the Service.
Job description
Job responsibilities
The Culture and Leadership Programme Manager is responsible for:
- Overall development, implementation, management and evaluation of effective systems, processes, business and performance elements of the C&LS.
- Programme manage all elements of the C&LS delivery, including: developing and managing the service level agreement (SLA) and key performance targets (KPIs), triaging and allocating programmes of work to the relevant teams, making best use of available resources to maximise productivity, and take the lead in assisting in the successful delivery of our programmes.
- Developing, evaluating and reporting on the delivery of a robust service plan, ensuring that all activities follow appropriate, contractual, legal, logistical and financial processes and are coordinated, coherent, efficient and well-managed.
- Oversight and management of the Services business plan; undertaking regular progress reviews with the teams to ensure effective and timely delivery; provide highlight reports to the Service leads and report risks/issues/actions/decisions and appropriate mitigations.
- Oversight and management of all aspects of the C&LS project budgets, including invoicing and reporting.
- Direct leadership of the Culture and Leadership administration team.
Take a lead in the coordination of learning and development and recruitment activity across the Service.
Person Specification
Qualifications
Essential
- Degree level qualification in relevant subject or significant equivalent level of knowledge or work experience in business management and programme management
Desirable
- Certified PRINCE 2 Practitioner or equivalent project management experience/qualification
Experience
Essential
- Demonstrable experience in a Business/Project/Programme Manager role
- Experience of identifying and addressing issues and barriers to programme/project delivery and compliance
- Experience in extracting, analysing, and presenting complex information in simple terms to a range of stakeholders
- Significant experience of managing, supervising, developing and motivating staff in a team context
Desirable
- Experience of working within a Learning and/or Organisational Development role / environment
Knowledge and Skills
Essential
- A completer finisher and attention to detail style of working - turns ideas and plans into actual delivery
- Ability to analyse and present highly complex information - including through using a range of Microsoft applications i.e. Excel, Word, Visio, PowerPoint
- Ability to concentrate, prioritise and manage a full range of activities in a rapidly changing environment
Personal Abilities
Essential
- To promote and demonstrate commitment to our values and behaviours
- Reflects on their practice and learns from this
Person Specification
Qualifications
Essential
- Degree level qualification in relevant subject or significant equivalent level of knowledge or work experience in business management and programme management
Desirable
- Certified PRINCE 2 Practitioner or equivalent project management experience/qualification
Experience
Essential
- Demonstrable experience in a Business/Project/Programme Manager role
- Experience of identifying and addressing issues and barriers to programme/project delivery and compliance
- Experience in extracting, analysing, and presenting complex information in simple terms to a range of stakeholders
- Significant experience of managing, supervising, developing and motivating staff in a team context
Desirable
- Experience of working within a Learning and/or Organisational Development role / environment
Knowledge and Skills
Essential
- A completer finisher and attention to detail style of working - turns ideas and plans into actual delivery
- Ability to analyse and present highly complex information - including through using a range of Microsoft applications i.e. Excel, Word, Visio, PowerPoint
- Ability to concentrate, prioritise and manage a full range of activities in a rapidly changing environment
Personal Abilities
Essential
- To promote and demonstrate commitment to our values and behaviours
- Reflects on their practice and learns from this
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Cowley
First Floor, Unipart House Garsington RoadOX4 2PG
Oxford
OX4 2PG
Employer's website
https://www.ouh.nhs.uk/ (Opens in a new tab)
