Job summary
We are looking for an enthusiastic and motivated Clerical Officer to join our busy admin team within Medicine at North Tyneside General Hospital.
Main duties of the job
The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.
Knowledge of IT packages and applications is essential. Transcription software knowledge desirable but training will be provided. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.
About us
We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, covering one of the largest geographical areas of any NHS trust in the country. Leading in innovation and quality - opening a state of the art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. Do you want to work in one of the best performing NHS organisations in England? Work in an organisation that supports its staff and focuses on staff experience as much as it does the experience of its patients? You can live and breathe in an area that has the cleanest air, cost effective living, great nightlife, some of the best schools with a wealth of history available on your doorstep. Sound too good to be true? Well it isn't, this is what you get when you work for Northumbria Healthcare, this is the Northumbria Way! Please read 'applicant guidance notes' before submitting your application.
Job description
Job responsibilities
Work as support to all sub-speciality secretarial teams providing general office duties supporting the clinical care of patient.
Reports to Lead Secretary.
Deputises for Band 3 during leave absences.
Transcription of clinical & non-clinical documents.
Office support: reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxing.
PAS Case Note Manager.
PAS data input for admissions/transfers/discharges/OP clinics.
Provides holiday/sickness cover for clerical posts (including ward clerks) within the business unit.
Maintains stationery cupboard.
Job description
Job responsibilities
Work as support to all sub-speciality secretarial teams providing general office duties supporting the clinical care of patient.
Reports to Lead Secretary.
Deputises for Band 3 during leave absences.
Transcription of clinical & non-clinical documents.
Office support: reception/telephone enquiries, collecting & opening post, filing, photocopying, messenger, faxing.
PAS Case Note Manager.
PAS data input for admissions/transfers/discharges/OP clinics.
Provides holiday/sickness cover for clerical posts (including ward clerks) within the business unit.
Maintains stationery cupboard.
Person Specification
Qualifications / Professional Registration
Essential
- Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
- NVQ Level 2 in customer care/admin or equivalent experience
Desirable
- RSA 3/OCR (or equivalent)
- ECDL
Experience and knowledge
Desirable
- Medical Secretary Training
- Experience of working in hospital-based Health Records or related service within the National Health Service
- Experience in working in NHS
Person Specification
Qualifications / Professional Registration
Essential
- Educated to GCSE level or equivalent in three subjects including English and Mathematics Grade A-D or equivalent experience to demonstrate good numeracy or literacy skills
- NVQ Level 2 in customer care/admin or equivalent experience
Desirable
- RSA 3/OCR (or equivalent)
- ECDL
Experience and knowledge
Desirable
- Medical Secretary Training
- Experience of working in hospital-based Health Records or related service within the National Health Service
- Experience in working in NHS
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
