Job summary
This is an exciting opportunity to join our Medical Education Department at Newcastle Hospitals. Providing a high quality administrative service to our resident doctors to ensure they receive the best training whilst here at Newcastle Hospitals.
- Interview Date: 10 December 2025
- Full Time and Part Time available
- You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy.
NO AGENCIES PLEASE
Main duties of the job
- To provide a high quality administrative service to Junior Medical Staff / Medical Students and the Education Centre / Clinical Learning Centre acting as a first point of contact for customers using the centres.
- Maintain accurate records relating to junior doctors / medical student induction, training, appraisal, competence assessment and education plans.
- To administrate intricate and complex teaching programmes that meet curriculum requirements and Trust priorities.
About us
As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
Our staff oversee over 6,500 patient contacts every day, delivering high standards of healthcare from the following sites:
o Freeman Hospitalo Royal Victoria Infirmary (RVI)o Health Innovation Neighbourhood (on the former Newcastle General Hospital and Centre for Ageing and Vitality site)o Newcastle Dental Hospitalo Newcastle Fertility Centreo Northern Centre for Cancer Care, North Cumbriao Northern Genetics Serviceo Cramlington Manor Walks
These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.
We also have offices at Regent Point in Gosforth and community sites.
Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.
For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust
Job description
Job responsibilities
- To provide the Medical Education Clinical Team and Senior Workforce Development Officers with appropriate administrative support.
- To communicate effectively with all undergraduate course leads, specialty educational leads, college tutors and recognised Trainers.
- To accurately advise junior doctors on Royal College specialty training requirements and national and regional study leave guidelines.
- To accurately advise medical students on Undergraduate courses and Medical School curriculum requirements.
- To provide administrative support to Undergraduate and Postgraduate examinations.
- To maintain records of induction, appraisal, competence assessment and education plans for junior doctors / medical students in the Trust ensuring confidentiality at all times
- To ensure each junior doctor / medical student has a suitable supervisor and both supervisor and supervisee understand the process and their role in it
- Prepare and disseminate regular accurate reports
- To assist with the organisation of Quality Assurance visits
- To provide administrative support at various meetings, including preparation of agendas, minutes and actioning decisions.
- Plan, manage and deliver high quality programmes of relevant teaching that is delivered in protected time
- Monitor attendance at teaching and take appropriate action
- Evaluate the teaching and make improvements for future programmes
- To support the Workforce Development Officers in the day-to-day running of the Education Centre & Clinical Learning Centre.
- Contribute to the setting of annual Medical Education Strategy
- Ensure delivery of own objectives within the Medical Education Strategy
- Participates as a member of the Trust Education and Workforce Development team to enable delivery of high quality and innovative workforce planning, education and training programmes which enhance the patient and customer experience
Job description
Job responsibilities
- To provide the Medical Education Clinical Team and Senior Workforce Development Officers with appropriate administrative support.
- To communicate effectively with all undergraduate course leads, specialty educational leads, college tutors and recognised Trainers.
- To accurately advise junior doctors on Royal College specialty training requirements and national and regional study leave guidelines.
- To accurately advise medical students on Undergraduate courses and Medical School curriculum requirements.
- To provide administrative support to Undergraduate and Postgraduate examinations.
- To maintain records of induction, appraisal, competence assessment and education plans for junior doctors / medical students in the Trust ensuring confidentiality at all times
- To ensure each junior doctor / medical student has a suitable supervisor and both supervisor and supervisee understand the process and their role in it
- Prepare and disseminate regular accurate reports
- To assist with the organisation of Quality Assurance visits
- To provide administrative support at various meetings, including preparation of agendas, minutes and actioning decisions.
- Plan, manage and deliver high quality programmes of relevant teaching that is delivered in protected time
- Monitor attendance at teaching and take appropriate action
- Evaluate the teaching and make improvements for future programmes
- To support the Workforce Development Officers in the day-to-day running of the Education Centre & Clinical Learning Centre.
- Contribute to the setting of annual Medical Education Strategy
- Ensure delivery of own objectives within the Medical Education Strategy
- Participates as a member of the Trust Education and Workforce Development team to enable delivery of high quality and innovative workforce planning, education and training programmes which enhance the patient and customer experience
Person Specification
KNOWLEDGE
Essential
- Knowledge and experience of administrative procedures
Desirable
- Knowledge of NHS
- Medical terminology
- Operating knowledge of audio visual equipment
SKILLS
Essential
- Excellent communication skills
- Excellent organisational skills
- Ability to work unsupervised and prioritise work under pressure
- Excellent IT skills
- Attention to detail
- Ability to follow procedures and meet deadlines
- Ability to adapt to unpredictable work pattern due to interruptions and changing activities
EXPERIENCE
Essential
- Previous administrative experience
- Experience of following procedures and meeting deadlines
QUALIFICATIONS
Essential
- Good basic education equivalent to A Level standard or NVQ Level 3 or equivalent qualification / experience
Desirable
- Recognised IT qualification
Person Specification
KNOWLEDGE
Essential
- Knowledge and experience of administrative procedures
Desirable
- Knowledge of NHS
- Medical terminology
- Operating knowledge of audio visual equipment
SKILLS
Essential
- Excellent communication skills
- Excellent organisational skills
- Ability to work unsupervised and prioritise work under pressure
- Excellent IT skills
- Attention to detail
- Ability to follow procedures and meet deadlines
- Ability to adapt to unpredictable work pattern due to interruptions and changing activities
EXPERIENCE
Essential
- Previous administrative experience
- Experience of following procedures and meeting deadlines
QUALIFICATIONS
Essential
- Good basic education equivalent to A Level standard or NVQ Level 3 or equivalent qualification / experience
Desirable
- Recognised IT qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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